Very good products at great prices and super fast shipping.
Review by EdRo4 days ago
Good prices, orders placed quickly, great item selection!
I’ve been coming to Jenson for over a year to choose from a variety of options for whichever part I’m interested in.
I can’t speak about customer service as I’ve never had any issue.
Keep it up, Jenson!
Review by Taevan Scheruebl5 days ago
Warranty team is fantastic!
Review by Amoraea5 days ago
Top notch, always on time and great customer service
Review by Pernie Guerrisky5 days ago
While, building up a new frame into a full-suspension bike, I placed a number of orders with JensonUSA. Parts selection is huge, prices excellent, shipping is fast and economical. From Canada, I pay taxes and fees at time of sale and there are no charges at my door. My favourite source for all things bicycle.
Review by Shevez6 days ago
I hear they are sometimes slow to respond when contacted about issues, but my own experience with them was smooth and painless. Very happy, definitely recommend.
Review by Roolia Derrow1 week ago
Ship fast with a great selection
Review by Novalink1 week ago
In many cases, Jenson USA has the best prices on the web. They also have very fast shipping! Add a 365 day return policy, and you have a great place to shop for cycling products. I have had a very positive experience ordering with them!
Review by Shaundre Hushour1 week ago
Best of the best!
Review by Evalds1 week ago
Good product descriptions. Fair prices.
Review by Shaqonya1 week ago
My go to shop for all my cycling equipment!
Jenson is first place I go for my cycling needs.
Review by LHale Meijere1 week ago
When you need a bike part the next day, they deliver. knowledgable and helpful staff to help you find what you need for your specific bike. I never buy from any other online stores, I just feels weird doing so.
Review by Somiya1 week ago
Great company to purchase bike parts from!
Review by Louiseline1 week ago
Jenson always delivers on price and customer svc
Review by Layle1 week ago
Review by Ahreum1 week ago
Excellent service. Jensen USA answered my questions promptly and shipped the order to Canada in just 2 days. Highly recommended.
Review by Kathyphillips Skvarla2 weeks ago
Always had the exact parts I needed to get all of the time at affordable prices!
Review by Servicedoger Mataban2 weeks ago
Always competitive prices - Great selection for all cycling goods - Super fast shipping - One stop shopping!
Review by Tamesa2 weeks ago
I have been ordering from Jenson for years, probably once a month. The only bad part is that is seems like the shipping has slowed down, but I love the place.
Review by Pireshin Nishat2 weeks ago
I've used Jenson USA for years. Great selection and prices of the best brands in cycling. Never had a bad experience with a purchase from Jenson USA.
Review by Samagha2 weeks ago
I placed an order for an important part I needed to complete a bike build and after the order was confirmed, Jenson cancelled it for no reason. I received no email letting me know it was cancelled. When I called Jenson to get the issue resolved, the man who took the phone call was rude and short with me. He told me there had been some issues with their ordering system, but offered no apology and made me feel like I was wasting his time. They ended up overnighting the part, but the whole experience was a turnoff. I know for a fact that Jenson has been having this issue for at least a couple months, as it happened to a friend of mine as well. Jenson needs to resolve their ordering system issues and give their team some lessons on customer service, otherwise they will start losing their customer base.
Review by Lakenham Brassington2 weeks ago
Jensen usually has what I need and for a good price with fast shipping!
Review by Farenhite2 weeks ago
GREAT CUSTOMER SERVICE! I had an item I ordered get cancelled because it was no longer being stocked. When I called to inquire about my order, the representative I talked to was super helpful in finding an alternative and gave me a nice discount on an upgraded model while giving her own testimony to how great the item is. She seemed to really enjoy her job and even made me laugh with some of the verbiage she used in the emails she sent me! Overall probably the best customer service experience I've ever had!
Review by Looqmaan2 weeks ago
Great interaction always. Fair deals, frequent coupons/discounts and quick shipping. Customer service is fantastic when dealing with questions, returns, etc.
Review by Donhonda2 weeks ago
First stop on my bike parts shopping list. Good prices, good parts, quick shipping.