But I reported missing a phone case my las order jj promised to ship one and never did ! Not a very good customer service!
Review by Ruqaiyyah1 month ago
I made the right decision buying an Ipad pro from them. After extensive usage, I can attest it was worth the money. I'll rather buy refurbished these days than spend so much money on a new item.
Review by Sohdeeska Kottnig2 months ago
I was a bit skeptical but my fears have been put to rest after 2 weeks of usage. I finally settled for an Iphone 7 and it's all good.
Review by Hudgie2 months ago
It was a good buy I've used the phone extensively. I will purchase phones from there in the future as well.
Review by Marek Waddup2 months ago
I bought a ifhone 6 with jem jem and guess what
They send me a fhone with missing parts
Is a rip off , DO NOT BUY FROM JEM JEM
The fhone does not work i spend several money trying to fix IT AND STILL NO WORK ,they do not return the money thar i pay
RIP OFF RIP OFFF RIP OFFF RIP OFFF RIP OFFG
Review by Bafford2 months ago
I've been using the MacBook I bought from JemJem since April and today is the 31st day of May and I'm yet yo notice any issue. I must commend them for selling products that are in good condition. Will definitely get another gadget from this store or recommend them to F&F.
Review by Ms Little Lolis2 months ago
Of all the refurbished phone companies i checked they had the best prices. I bought an Iphone 7 from them 2 weeks ago and so far it's been great!
Review by Kgdolby Winnacott2 months ago
Got to know them through a co-worker. Bought a macbook from them 3 weeks ago, they shipped it to Portland within 6 days. I haven't experienced any issue so far. I'm happy i got it for a far lesser price and it's serving the purpose.
Review by Jaclyn2 months ago
We ordered a refurbished iPhone, thinking our experience would be as good as the last time. It was not. We spent hours on the phone with Apple trying to do all kinds of tricks to get it to work, and it still has little glitches (it gets hot, it shuts down for some inexplicable reason at random).
Review by Bafford2 months ago
Ordered a refurbished 2015 MacBook with this company after researching for about a month. Went with them because they were certified through Walmart. Spent roughly around $1000 on the computer for it to last me all of 7 months. Of COURSE the warranty had expired and when I sent a suggestion to the company on the behalf of my experience the response was super generic. DO NOT BUY ANYTHING from this company. All it took me was one time and I learned.
Review by Sylux2 months ago
I needed to buy 2 apple phones for my my Nephews that came for holiday but couldn't afford 2 new ones at that time, so I opted for refurbished. Got the deal via best buy and I don't regret buying from them. Both phones (Iphone 7) are in good condition. Thanks.
Review by MargieB Cavor3 months ago
I ordered a MacBook from them and they delivered the MacBook within 6 days. I've been using the MacBook for 3 weeks now and have not noticed any issue. Great service.
Review by Ysavelle3 months ago
The first IPad I received worked well and we are still using it. I ordered another and ended up returning two because they wouldn't work.
Review by Lisequita3 months ago
Pre-owned items purchased through Best Buy come from Jem Jem and are garbage!!! You will never know this unless you have problems and need to get the item serviced under the 90-day warranty. Jem Jem will lose the original items you send in for repair and replace it what they deem to be an “equivalent.” Then, Best Buy will make you continue to pay on your Best Buy credit card account and refuse to refund due to serial numbers not matching the original item. Scam alert!!!
Review by Jeffreys3 months ago
A big thumbs up to these guys.....I ordered a MacBook pro from these guys and I've got nothing but joy. Very clean no defects and functions smoothly.
Review by DjoGraz3 months ago
Pre-owned items purchased through Best Buy come from Jem Jem and are garbage!!! Jem Jem will lose the original items you send in for repair and replace it what they deem to be an "equivalent." Then, Best Buy will make you continue to pay on your Best Buy credit card account and refuse to refund due to serial numbers not matching the original item. Scam alert!!!
Review by Corann4 months ago
I ordered 2 Ipad pro for my High School Boys and both are in perfect condition. One was almost brand new while the other had a little scratch behind which is not obvious. I'm glad i got value for my money.
Review by Anymouse4 months ago
Orderd an Ipad for a fair price. After all, it was in fair condition. Opened it up, turned it on had to pick my language realized it was in voice/screen mode when. everytime you touch the tablet tells you what it is it was very hard to set up. I got all the way to the end and it got stuck on something and kept searching and searching it then shut the screen off and kicked me out so I had to start over. I'm still trying to figure out how to get the voice off of here and I still haven't been able to start up the tablet properly. I'm beginning to wonder if this isn't someone else's piece of junk they traded in somehow. It's actually not a fair price or a good deal if the thing never works properly. Don't think I'll be trusting Jem Jem again with my hard-earned money.
Review by Aib4 months ago
I'm glad with their service. Got an IPhone (Iphone 8 )from them two weeks ago and I'm very impressed with the outcome. Phone looks new and I haven't noticed any defects for now. Another good thing is that the ship for free.
Review by Zailain5 months ago
Deal of the year for me. I bought an IPhone 8 from them at a fair price with 3 months warranty and I'm amazed. Order received 6 days later. While shipping was free, Customer service was excellent as well.
Review by Zinidia5 months ago
No difference between a new I phone and the IPhone 8 plus I got from them. Phone was so neat without scratches.
Review by Unkwown5 months ago
Bought a full functional Ipad 3 mini from this store and I'm happy about it. It beats my expectation already and I'll surely use them again.
Review by Saailesh5 months ago
Received my order 6 days later and Iphone 7 was exactly as described. I've played around with this phone for 4 days and everything seems good. If i figure out any issue i will update this review.
Review by Beeba5 months ago
Products were defective, had to return, return process was not a breeze, will Not be ordering from here again
Review by Mcalroy6 months ago
YI'm very satisfied with the service. But there was one mistake, I asked if the laptop I purchased had a slot for a CD drive and the person that responded mentioned it did not- It did. The computer runs great. Thank you I've referred you a number of times and will continue to do so.
Our reviews are aggregated from multiple sources to give you the best overview about jemjem.com.
Buy Apple Refurbished by JemJem.com. Offers 90 Day Warranty on all products with widest selection of refurbished iPhone 5, iPhone 5S, iPhone 6, iPhone 6S, iPhone 6 Plus, iPhone 7, iPhone 7 Plus, iPad, MacBook and other Apple products available. Widest ...