I purchased a used truck from them in St.Cloud,,MN they don't disclose pricing on anything until you are ready to purchase.they are definitely overpriced but with poor credit that is to be expected.after a year plus of ownership I had a medical situation that kept me from working for awhile. I called and asked if they could do anything to help my situation. Even though I was current with my payments and was never even late they told me to make my payments or they would repo my truck and come after me for the balance owed.they threatened to seize Bank accounts garnish my wages and anything else that they could get away with.filed intent to repo in less than a week. they don't care what happens to you they want their money. I have to file bankruptcy to end this nightmare.STAY AWAY FROM BYRIDER IT'S NOT WORTH THE HEADACHE
Review by KDCoombes Kweder1 month ago
DONT EVER GO TO JD BYRIDER ON WEIDNER ROAD IN TEXAS. I AM MADD I HAVE A 2008 HYUNDI ACCENT MY CAR HAS BEEN IN SHOP SINCE MAY 2018 WOW BYRIDER 6 TIMES IT HAS BEEN IN SHOP YET I HAVE TO PAY MY NOTE AND CAR DOWN BYRIDER IS A CROOK A SCAM DONT GO TO THEM PLZ. MY NAME IS REGINA JACKSON
Review by Tkin Oncale1 month ago
Listen I love my car and before I had to deal with the bill collector sounding reminders. So someone named Troy calls me on an unknown number and says that he works for CNAC, and that he needed for me to verify that it is me.Okay Im a little irritated because this guys tone is that of a bill collector asking me if I want to make my car payment but he is just a reminder. Okay I got the text and I got the email why do I need 3 reminders last time I deal with them. I work in customer service who does this. Then he said sign up for autopay and you wont get a reminder so its do it our way and you wont get all these reminders.
Review by Bafford1 month ago
I just purchased a beautiful smooth riding 2017 Chevy Malibu from JD Byrider!
1st of all, giving all honor, praise & glory to God for opening up doors and making this possible!
Richard, (my salesman) made this purchase so easy for me.
Richard was pleasant, polite & funny all at once!
Mitch (who sits at the front desk) is a very nice guy & helpful.
Jeff (manager) was very thorough with the details of all the paperwork.
He took his time, answered all of my questions, etc.
Karen (in the payment office) thank you for being kind & pleasant with the title paperwork.
You guys are a awesome bunch!
Thank you for being you!
Review by SMRoberts2 months ago
I am the beginning of my third year financing a van from JD Byrider and I would highly recommend them to anybody who may be having a hard time finding someone who will finance a vehicle. We had the pleasure of working with Steve who is actually the owner of that particular branch and I got to say he's a great guy!! They offer a 2 year warranty, discounted labor and $10 oil changes!! When nobody else wanted to help us they were more than happy to and I would highly recommend this place to anyone bad credit or not
Review by Penders2 months ago
They lie. I was told that they didn't need a trade and that people with not so good credit should get approved. Wrong on both counts. I spent two hours answering the same questions and then got turned down. That company can kiss my rear end. I will not reccomend them and will continue to rip them every chance I get. If anyone asks, I will tell them hell no! Suzy away from byrider.
Review by Rashone2 months ago
Secret pricing, deceptive practices. Will charge you double for what the car book value.. look around no prices, year or mileage listed... Buyers beware. I mean nice people but what is usually to good to be true usually is. How you tell me bring $500 for a down payment then tell me you need $2400. Troy, Pedro nice people but bad practice. If you were honest about the pricing it wouldn't have taken 5 visits. Could have saved all of us time. No way I was paying $13999 for an 11 year old Hyundai with 125k miles when book value for the car is $7000. This is predatory and wrong to take advantage of those that need some help due to credit issues. I have learned to never let anyone run my credit for a vehicle without knowing what I'm paying for it. NEVER.
Review by Tempestt2 months ago
If I could give this place zero stars, I would. The location in San Antonio, TX (north location) sold us a BROKEN vehicle. They rigged it up to make it off the lot and NINE DAYS later it wasn't running. It has been in and out of the shop SEVEN times in FOUR MONTHS. At least 5 of those times have been for the same issue, that issue being the car WON'T START. They are acting like its not a big deal. The sales manager, Alex, has been great. He listens to our issues and tries to resolve it. I wish he wasn't stuck in a crooked business. The service manager, Joey, smirks in our face when we drop it off again. Then they tinker with it, rig it up just right and say it's fixed. Well, when it breaks again from the same issue 2 days later, it's obviously not fixed. What I assume to be the general manager of the location, "Ram," is a condescending jerk. We tried stating what we are expecting and he belittled my husband and I repeatedly. All i want is a vehicle that starts reliably so i don't have to have my 5 month old baby and 6 year old child stuck stranded at the grocery store with a cart full of groceries, or my husband having to leave the vehicle at his work over night, all because this supposed "good, reliable, fixed" car won't start.
Review by TbT2 months ago
Okay, I go into JD byriders today they're supposed to help you get into a car regardless of your credit and regardless of down payment they will work with you without anyting. But fortunately I am only four miles outside of their lending area for f****** miles they can't let go at 4 miles so therefore they can't help me they say. So if you are looking to buy a car from JD byriders I don't advise that you do that because if you live 60 miles armoire they will not get you in a car they will make you drive all that way for nothing just to tell you they can't help you when they knew my address from the beginning. JD byriders I will make sure no one that I know comes to you for a car sayings you can Overlook for miles . Thanks for all the b******* sign Trina McNew
Review by Toros2 months ago
About eight months ago, on January 11th I bought a 08 Chevy cobalt off of you guys in attempt to settle a prior owner of that cars delinquent account. I offered you a substantial amount for that car in which your regional manager, accepted. I have receipt of the acceptance letter which stated this exact fact. Shortly thereafter, I sent you the agreed upon payment in full. About three days later I was given a payment confirmation and receipt of payment thru email correspondence. At that point, I was notified that I would be granted title of said vehicle between three and six months from payment. The payment was received 1/17/2019. I have made multiple attempts in the past 4-5 months to try to reach you guys to retrieve the status of the title. However, my attempts proved futile as you guys repeatedly failed to follow thru on promises of different departments to contact me to resolve my issue. This review is my last ditch effort for you guys to finally resolve this issue and avoid me going to my local state representative or legal representative to sue for breach of contract. If you would like to reach me my name is Robert Blotzer and my number is+14125221861. I hope to finally get some feedback in this matter and hope to receive my title for car that i paid for 8 months ago .
Review by Lehtmaa2 months ago
I have had my car two months in the summer it wouldn’t start for a week I had to replace my turn signal and and I had to replace the spark plugs now I started it and it’s shaking horrible I feel the cars a lemon and I will update my review depending on how they deal with it I’m not very pleased with for payments in and I have had issues after issues
Review by Marzipanzebra DiCosimo2 months ago
Ok so when I went in to sign the paperwork they had my payments set up on the same week I get paid since I get paid biweekly then out of no where they switched weeks(mind you I had no idea)so when that payment was do(again didn't know they switched weeks)they blew my phone up all day at work..so I told them that if it's not on my week I get paid then the payment wouldn't be there till Friday the day after it's due since I work until midnight the night it's due and work 16hrs so can do before I go in again they were all good with that..the send my reminders that my payment is due lime 5 times on the day it is due again they know I can do anything till the next day because I work till midnight,so again they start harassing me blowing up my phone until I get out of work on Friday until I make my payment..yet I have never missed a payment and always pay on the Friday which they already had no problems with when I signed the paperwork for the car...i can't wait till it paid off..i can assure you I will not be using them again...very poor business
Review by Iksen Powar2 months ago
Micheal Rosas looked out for me today him and Charlie they put me in a nice ride i appreciate them giving me a second chance ...thanks guys ..if you need a nice ride get to J. D.Byrider asap let them help you like they helped me....
Review by JWzz2 months ago
jd byrider has left me stranded multiple times . They have a warranty to fix the car yet they dont actually fix they mask the issue . I'm a single mother who has now been left stranded on the side of the road multiple times and they claim to have fixed the issue and instead of trading the car in they take the car "fix it" and then it breaks down same issue weeks later leaving you stranded . I wouldn't suggest buying from them at all go to a buy here pay here as I am currently on the side of the road stranded 4 days missed work so far and I only have owned the vechile for 4 months now !
Review by Lezzi2 months ago
Great service honesty patience very friendly make sure your in good standing
Review by ALewis Unterlack3 months ago
Dont and I repeat dont by a vehicle thru Byrider. Or their finance department CNAC they lie and refuse payments. Especially the Boise office. And the bosses there don't care at all. And if you say anything negative they threaten to call the cops to have you remove
Review by Butiurca3 months ago
The computers kept crashing and was there for at least 5 hrs but the people were nice.
Review by Thaddey Stragier3 months ago
Paid vehicle off in March of 2019 still have not received title I have made multiple attempts to call main title dept they do not answer or return calls
Review by Rixtre3 months ago
Thank you Bob at Wilkes Barre location service department. I wouldn't trust any other mechanic to work on my car. My daughter drives this car and Bob always makes sure it is in the best, safest working condition. The entire service department is always friendly and accommodating.
Review by Swägi Bhol3 months ago
Do NOT!!!!!! get a car from them. I had an accident and they totaled my car out, but still put it on my credit as a involuntary repossession. Then tell me I still owe 7 grand. They are crooks especially the Desoto Texas one. I should have went to Mega Motors if i knew they was going to do me like this. Never again will i do business with them. I will be contacting the better business bureau to file a compliant.
Review by Migdelina3 months ago
AWFUL COMPANY-the vehicles they sell are terrible and break down fully within the first year. I bought my SUV from them less than a year ago: the transmission failed on the interstate, the windshield wiper motor failed during a storm, the battery died after they told me it was good, the a/c failed and blower motor stopped working, the tire light wouldn't go off and they put the wrong fluid in my transmission line during an inspect. I have had nothing but bad things to say about them from the day I drove off of the lot. Please don't think for a second that the service dept cares because they do not, unfortunately for me, I always pay my bill on time even when I have to pay over 3,000.00 for these repairs but NEVER EVER AGAIN. BUYER BEWARE!
Review by Bjarte Allibone3 months ago
Bought a car may 17th told them I just got paid they set my payment due the next week knowing I get paid every two weeks then motor was knocking and transmission was slipping took it in for repair under there warranty and they done a patch job added oil sedatives to stop the knock same on transmission bought this car hoping I made a right choice and just been a terrible experience Pensacola FL
Review by Cree3 months ago
These people are aweful! Do not buy a car from them. They will say $1,000 down. Then trick you when they come in and say $2,000 down. Aweful, I made a payment one time and they didn't record it, then CNAC harassed me all day long. Don't use service either. It will take them 7 hours to diagnose your car, order the wrong part. They never transfer you when you call. You will be on hold for 20 minutes. Have to call back. Then they get made when you call back.
DO NOT BUY your car here. You can not trust these people. One BIG headache. Go somewhere else and say yourself the hassle.
Review by Haidy DiCenzi3 months ago
Worst business i have ever done business with they lie cheat and scam you
Review by Neurofit Advant3 months ago
If I could I would write a 0zero rating for them! First off in Pinellas county Florida, theres a lady named Melanie shes the sales lady. Let me tell you they will get you in a car-DON'T DO IT TRY KIA FIRST! oK, SO WHEN SIGNING THEY TOLD ME THEY WOULD GET ME THE CAR FAX REPORT-NEVER DID THEY GET IT. MAKE A LONG STORY SHORT I WENT THREW HELL WITH THIS CAR WITHIN HRS OF PULLING OFF THE LOT! CADILLAC CONVERTER, SHOCKS, SHUTS, BALL JOINTS, BUSHINGS, BEARING, CONTROL ARMS- THE WHOLE FRONT END!!! THEN THE TRANSMISSION WENT OUT! PEOPLE RUN FOR YOUR LIFE! THEN, I PUT A BAD REVIEW UP ON THEM-MELANIE TEXT ME SOME NASTY STUFF TO MY PHONE, UMM WHAT??? SO, I OWED 4500 AND I WENT TO KIA GOT A NEW CAR. I DONT OWN THE CAR NO MORE. YET A LADY NAMED MS. BROWN STARTING CALLING MY PHONE THREATENING ME. I MEAN THE HARASSMENT IS INSANE. IM SO HAPPY TO BE AWAY FROM THIS COMPANY. PEOPLE THEY PREY ON THE WEAK. IF YOU WORK AND CREDIT SCORE IS OVER 450 GO TO KIA- THEY WILL HELP YOU. EVEN IF YOU HAVE ON 250 LIKE JB BYRIDER TO PUT DOWN ON A CAR! DONT MESS WITH THESE PEOPLE YOU WILL BE ANGRY CRY EVERY DAY AND WANT TO CATCH A CHARGE!