I really liked Jane.com. However, if you ever need to return anything, good luck. Couldn't contact the seller so tried to contact Jane directly. Nope, not so easy. I was buying several items, weekly, quite frequently, but am going to stop now. It's unfortunate because they have cute things- but if they don't help customers when problems arise (especially a simple return), forget it! I will spend my money elsewhere.
Review by Quapolar Portunova1 month ago
Ordered two TY tops one came no where near the side I ordered had a huge 2" cut right in front of the top.....the second one never came finally got an email saying it was out of stock(after 4 weeks).....I've requested a full refund and have gotten absolutely no response!....."BAD...BAD...COMPANY"
Review by Bibiam Bocchio1 month ago
Ordered a shirt for a group Halloween costume, received a tracking number and a delivery confirmation but NO SHIRT. Their "customer service" offered me store credit. Why would I order again if I never received my first item? PayPal won't refund my money since there is a tracking number.
Review by Okwei Argyrous2 months ago
I ordered two dresses from a seller on Jane. The dresses were both wrong. One, a completely different color (listed as Denim blue, but I received a deep navy blue), and one dress was a completely different style even though I ordered together from the same listing. So, I'm assuming they ran out of the style of dress I requested in ivory and just sent one that was close with no communication.
After contacting the company, we went back and forth until I finally just gave up. The dresses are not that cute and were honestly a waste of money. I will not be using Jane again.
Review by MaryM2 months ago
I ordered a dress a month before an important event. They charged me immediately, but the event has come and gone and I have never received the dress. No tracking number has ever been sent and I can't get an straight answer about where the dress is or when I will get it. Terrible company.
Review by Oette2 months ago
I ordered two t-shirts from there, they took my money immediately, I don't have a tracking number, one was never sent. I have called them by phone, no call returned. I hope you sleep well at night you thief. I will get my money back
Review by ZuNdrall3 months ago
Terrible company. Everything is made cheaply, the shipping takes 14-25 days to arrive and there's no customer service whatsoever. The only contact info they have on their site is text/email and they never reply the first time. I have purchased 4 items and every item was awful quality and I totally regret.
Also I read they take 25% from the sellers on top of the required 40-50% markdown so I doubt the sellers are very happy with the platform either. I have no idea how this site is still in business. Sounds like they are crooks honestly.
Review by Gangis3 months ago
Way better than expected! Love this website. I am very very satisfied. Great choice of products and excellent customer service.
Review by Monteral Tsakanias4 months ago
I ordered three state/country prints. Did not expect the quality to be so good since they were so low priced. They were printed on heavy linen like paper. Very, very happy.
Review by WHGJBGGIJGw10 months ago
Product was good and at a good price
Review by Broseph11 months ago
Jane.com is almost ENTIRELY poorly-made Chinese garbage!! I purchased a cute pink cardigan, and while it looked exactly like the photo, a giant hole opened up at the right sleeve cuff the moment I put it on at work! It was humiliating because within 30 minutes the entire sleeve tore at the seam all the way down to the elbow!! I'm sure a handful of items are OK but most of it is cheap, poorly made, no-name Chinese garbage that you can get much cheaper on Amazon. Thankfully the seller quickly replied and refunded me in full, but never again! I'd rather spend more for better quality merchandise! The shame of it is, I got sucked in and made several purchases over the last few weeks. A pair of boots that I ordered were cute in photos, but in person looked very cheap and were definitely not a true-to-size size 8 as stated :(
Review by GailMalyon Ryuu11 months ago
Great products and prices. Shipping sometimes takes longer so plan for that. But overall very satisfied.
Review by Brikti Cociorvei1 year ago
I received an emailing with a USPS shipping tracking number stating my order had shipped. After 2 weeks of the shoes being in transit to the USPS shipping center, nothing was ever received. They created a fake shipping label, charged me 55.00 for my shoes and no way to call them to get my money back. I have to send "text" messages and emails to customer support, and nothing happened. Very very shady company. Stay away.
Review by Mutiny1 year ago
I love coming to Everest they are all like family! Always so helpful & knowledgeable! They always have the best bud!
Review by KarThom Bogishvili1 year ago
This is absolutely the worst site.. It took 4 weeks before it even shipped!! I tried to cancel the order about a week in, and I received some canned response about how theyll notify me when it ships. Really??? 3 weeks later, I finally get an email saying it shipped. It is a silly chalkboard. My friend made one that was way nicer and sent it from Florida in like 2 days. I will never order from this site again. School starts in a week, and I don't even know if I'll get it in time. THE WORST!!
Review by Gineke1 year ago
The clothes look cute in pics, but with the exception of a few items I have gotten they are cheaply made knockoffs that fall apart or look nothing like the pics. I have gotten items that I threw in the trash after receiving them because they were so poorly made. Horrible customer service and return policy.
Review by Anisur1 year ago
It is so hard to return something. I have contacted seller and Jane.com. They both say contact the other. Buyer beware! They are nothing but a headache
Review by Versapak1 year ago
I placed an order because I received an email that stated free shipping for that one day. After placing my order it went straight to place order. I thought the box to put code in would come up before completing. So much for that !!!!after contacting customer service about the issue they told me they did not offer free shipping even though I had email stating they did for that day. I had to pay about $15.00 in shipping charges!! I also had another email stating free standard shipping on orders over $50.00 in which mine was. So much for that as well. This is false advertising. BEWARE
Review by Bafford1 year ago
Had a faulty product w travel bag, not sellers fault. Had a problem emailing.
When seller and Jane finally received my email, a replacement bag was immediately sent to me without question! I have ordered many items thru Jane.
No question that I will be ordering more! Thanks Jane and seller!
Review by Proconstruct Winnan1 year ago
I ordered a dress and 3 tee shirts, checked the size guide, ordered the sizes according to their guide. All were way too large. Wanted to exchange the dress for smaller size. Had to pay for shipping to return it and then enclose another $5.00 for them to send the smaller size. Other companies Ive dealt with pay return shipping if you are exchanging an item. So I ended up paying $10 extra.. As to the tees, sold by Beadshbee Boutique, through Jane.com. Be very leary of them as well. They sent me an email stating they had received my return and would credit my account. one week later, they said they were recharging my credit card on one of the tees, when enquired why, I was told I'd have to take that up with Jane.com..... so confusing and disappointed.. Shop elsewhere is my advice.
Review by Hein1 year ago
Well, I'm not sur yet because I haven't received my merchandise!!
Review by Nawac1 year ago
First online purchase. I was so worried and scared. Bought the stripped midi dress and couldn't be happier! Great prices, amazing clothes, and it came in on time. No BS with this website! Highly, highly, highly recommend buying from them!!
Review by Pdlsbird Vicidomini1 year ago
This company is not honest. If you want to sell your stuff there, they will not tell you yes or no but ask you to ship them sample. Then after they received your free item, they will give you million reasons why you can't sell there but they will not return the item to you. Then after a week or two, you will discover that item on their site as they probably get it from some cheap knock off China sites. You can find their products on aliexpress or the chinese version taobao.com. Think twice before doing business with them.
Review by PatchyPatrick Radmacher1 year ago
Jane is the worst! It takes weeks for items to get shipped and then if you want to return it's a huge hassle! Buyer beware!!
Review by Marcellius1 year ago
I've tried applying 3 times only to be rejected. The first couple times was because they were too similar and the third time was because my items were not what they were looking for. I manufacture my own girl's and women's maxi skirts and I wanted to stand out from the crowd and sell unique items on there. I was rejected. I couldn't understand why? I mean I make all my stuff here in the USA, I have girl's and women's maxi skirts that are unique to my company, I use good quality fabric and not that cheap Rayon/Spandex crap, and my prices are reasonable. Looking through the bad reviews I can get an idea as to why I'd be rejected.
The company "Jane.com" is probably just a front to their vendors but in reality favors certain ones, possibly their own with different store names, and up-sells everyone else. They probably steal ideas from other sellers who import their items from alibaba or aliexpress and bump their own companies. So seeing mine, how it's not possible to replicate unless you actually manufacture it yourself or purchase directly from me (as I'm one of the few comps that manufactures Girl's maxi skirts), then there's no way to up sell me.
It's ok though. I went to Amazon and signed up for Prime and doing pretty well. I'm looking to expand and maybe sell on other platforms like Zulily and my website. I rather stand apart from the crowd than be another generic brand that looks all the same to the others with cheap quality clothing.
Our reviews are aggregated from multiple sources to give you the best overview about jane.com.
Online daily deal boutique marketplace Jane.com combines everything that women love - weekly giveaways, trendy clothes, unique jewelry, baby bows, home decor and more. Shopping at Jane.com is like wandering through your favorite boutique from the comfort of your couch.