Love the people and the business but this experience was not good. Ordered two reels 8/31/19 received reels 9/23/19. I know there was a hurricane during this time and was told Shimano shut down but according to internet purchase reels were in stock which was not true. When communication was made I felt as though I was just a complainer and asked what do you want to do cancel the order or buy a more expensive reel.
Don’t want to be a downer but and I will probably do business again but don’t make me feel like I am overreacting to a mistake that you made.
Review by Rudispainting2 weeks ago
J & H Tackle delivers on the goods first time every time.
Great customer service
Review by Steffaan3 weeks ago
No worries when you order from J&H
You get a great selection at a great price and the bonus - it’s delivered FAST !!
Review by Philae Herbie3 weeks ago
Good online vendor with a wide selection of products. Fair prices and good customer service
Review by Atico3 weeks ago
Extensive selection, great prices and service. Top that off with fast shipping, what’s not to love
Review by Customleeer3 weeks ago
Simply the best! Best price and always on time with delivery!!!
Review by AAVernon3 weeks ago
You guys are very quick to ship, even arriving earlier than expected. The products that I have purchased are what I had expected.
Review by Tomonori3 weeks ago
Online ordering was quick and easy and a small problem with the merchandise was rectified immediately by Josh.
Ordered a very unique fishing shirt for my son-in-law, he was thrilled!
Customer service is A+ at J&H Tackle.
Review by Blutspendedienst Gruenpeter3 weeks ago
Fast shipping! Easy purchasing experience and best price available for what i needed!
Review by JayZechoppe4 weeks ago
Great selection and couldn’t believe how fast they shipped my order . Very happy with J&H services.
Review by Maronio Morstad1 month ago
Would have been 5 stars if the only shipping provider wasnt USPS. Mail service is terrible in Chicago and I'm literally standing in line at the post office for the second time trying to get my reel.
Other than that, j&h is great
Review by Kariithi Troev1 month ago
The seem really good. I order, I pay, the ship, it’s delivered with no damage. Also they have prom codes. What else could you ask for from an online order.
Review by Deshone1 month ago
Great selection, fair prices, and great communication.
I am a repeat customer.
Great Customer Service.
Review by Strife Boiani1 month ago
Fair prices and excellent service!
Review by Adespi Zemser1 month ago
Quality fish catching products with great value and price*
Review by HansonH1 month ago
called regarding an order and problem was quickly resolved thanks
Review by Gymuser1 month ago
The process was awesome however the delivery timing was misleading and ultimately 4 days behind what was promised. Still great product selection and professional advice.
Review by SirBEEMO1 month ago
Josh answers emails even when the store is closed. Good customer service, quick to fix problems.
Review by Mehardas Horitz1 month ago
Ordered a rod and reel combo, forgot about the retrieval side. Talked to them on IG and got the problem corrected really fast. Great customer service! A+++++
Review by Shalomara1 month ago
Always a good experience online shopping.
Review by Wornin1 month ago
Fast shipping great selection
Review by Lomado1 month ago
No communication from them , until I started calling. I started calling after 2 weeks went past and was wondering what the delay was.They stated that they were waiting for manufacturer to ship, which was true. Took 4 weeks to receive the ride
Review by Tuarif1 month ago
My new spinning reel is just what I wanted for my liteweight surf set-up. Top notch place for surf fishing
Review by Girolamo Batanov1 month ago
Great inventory! Shipment tracking never really works though. Great shop!