Excellent customer service - they could not do enough for us. Lovely sofas and chairs. Would thoroughly recommend.
Review by Samiuela Bisterfelt1 month ago
Came across James Rose while searching the internet, after been unable to find any sofas we liked in our local shops. Following a phone call we then visited them, on arrival we were given a tour of their workshops and showroom.
During this time we were impressed with the quality of furniture and their friendliness and professionalism.
We ordered a Empire Sofa & Chair, on receipt we were Absolutely Thrilled with these and would highly recommend James and Rose to others Des & Margaret
Review by Mahefooza Bhú1 month ago
A brilliant firm to deal with. Easy design and order process, personal service, plenty of communication along the journey. Quick, no fuss delivery and installation and at the end of it all, a fantastic product. The most comfortable sofa we have ever had!! 👍👍👍👍
Review by Alwena Hjarsen1 month ago
Review by AAcd2 months ago
Excellent service from start to finish !!!
Review by Brus2 months ago
Had two fabulous settees n chairs, great staff. Beautiful furniture. Would highly recommend.
Thanks James n rose
Julie and matt mcguire
Review by Tiskiffer Wysmuller3 months ago
Great product, great service - simple as that
Review by Krampus3 months ago
Excellent service from start to finish.
Review by Invino Faraggiana3 months ago
Amazing from beginning to end. Listen to exactly what I wanted and delivered my dream sofa. The quality is fantastic in line with the service. A personal touch making the whole buying experience a joy. Thank you Dave and Tony.
Review by Rushang3 months ago
Amazing service from a family run business , amazing sofa ... im utterly in love with it . Thanks so much guys.
Review by Stepehen4 months ago
I just had 4 pieces delivered form James and Rose and they are absolutely stunning! The workmanship and quality of the pieces is amazing! I will never be able to purchase a sofa from anywhere else again. Top quality and a fantastic personal customer service experience!
Review by Bafford Dukaric4 months ago
From start to finish the service from the team at James and rose has been professional but friendly. The process has been so streamline without any hiccups or delays.
On receiving our order- the quality is phenomenal, the attention to details is amazing. We had all items made bespoke and they are just perfect. The fabrics, with advice from tony are so beautiful.
We ordered a bespoke order 10 seat u shape sofa, bar stools, arm chair and stool and an extra long bed. Each items is perfect and people are wowed when they visit us.
Thanks Tony and team xx
Review by Bafford4 months ago
The quality is unreal, the style and all the details I was able to choose came together really beautifully.
There were countless emails between me and someone at the company (Dave) full of questions from me and help making decisions on the styles, dimensions, support I needed etc. He persevered through it all and was helpful and friendly the entire time.
I can not fault the service or end product. I would recommend them in a heartbeat and I’ve already had a Family member think about replacing their sofas with James and Rose.
In the future future if I ever wanted/needed to reupholster or buy any other items I will go back to James and Rose without a doubt.
They guarantee the frame and springs of their sofas for life, and stitching, buttoning and cushions for five years.
I really needed the chair and sofa to be supportive due to health conditions and they are incredibly supportive. They have just the right firmness to support whilst still remaining comfortable.
Review by Equilibrium4 months ago
I would strongly recommend James & Rose to anyone. I was given plenty of time to look at furniture in their showroom without pressure or hard sell, to simply explore what quality furniture these guys can make and to consider precisely what I wanted. The staff are really patient, helpful and informative. From ordering my bespoke furniture to it’s delivery the process was straightforward and communication has been great. I am absolutely thrilled with my furniture overall and particularly love our Ruskin chair which never fails to be admired by visitors for its unique style and it’s so comfy too. The furniture is beautifully made. Thanks to all at James & Rose .... I’m keen for a Ruskin couch but what do I do with my beautiful Ribchester?
Review by Punhill BHernandez4 months ago
Great to deal with a company who has such pride in their craftsmanship and the whole experience was exceptional. Really pleased with our furniture.
Review by Myrtisha4 months ago
Really pleased with my stools.
After looking for a year for the right bar stools these are perfect.
Review by MinVav4 months ago
Great service and quality of product
Review by Trainers4 months ago
Unbelievable service from Tony and the team. Thank you so much p
Review by Pérola4 months ago
In love with my Barton bed, very sturdy and solid, beautiful workmanship, delivery and assembly spot on! Recommend this great family run business to everyone! Thanks Tony, Wendy and your team!
Review by Cliona4 months ago
Great service, quick delivery and great product
Review by Samiuela4 months ago
There was a few problems with getting the material we chose so the furniture was delayed but when it arrived it was worth the few extra weeks it took.
Certainly has the wow factor.
We’re now ordering kitchen bar stools n upholstering our breakfast bar.
Review by Bafford4 months ago
Having looked around at what was being offered by retail shops we thought we would have to compromise on what we really wanted? However we found this company and at a very competitive price got exactly what we wanted and more and am sure we will do business again
Review by RobertPinsky Coldbeck5 months ago
Perfectly made sofa in the colour I asked for. I asked for cushions to be made and they were done in less than a week and delivered with my beautiful sofa. The quality is outstanding believe me.
Review by Chakra Derysz5 months ago
I work in the industry of home selling and I have purchased a number of sofa's, foot stool's and dining chairs, as well as my own personal home furniture.
Furniture is made up in your chosen fabric and James and Rose are not shy with their samples.
Customer service is excellent and the quality of the furniture is exceptional and very good value for money.
I don't bother to even look anywhere else.
Review by Imxron5 months ago
Amazing company. We had been looking for a sofa for months but couldn't find anything that suited.. Came across James and Rose whilst searching the internet. The service they provide from the moment you order to delivery of your sofa is second to none. They have a huge range of fabrics and designs to chose from and are handmade to your specification. We are over the moon with our Zara suite and ottoman. Would not hesitate to recommend to anyone. We will definitely be buying from James and Rose again