Easy ordering process, great price and shipping updates.
Review by TERRYTravis4 weeks ago
Great watch and fast shipping.
Review by Alerino1 month ago
Absolutely the worst customer service ever. I bought a pair of shoes and only wore to work. 5 days (not in a row) and they aren’t dirty. They are rubbing my heel raw. They won’t let me exchange for another pair. I would even be willing to spend more money on another pair. They will never have my business again.
Review by Anacleta Ekron1 month ago
I wish that there was an easier way for searching for products/offerings. For example if I wanted to see all the running shoes for males/females, I thought that I would have been able to do it with ease.
Review by Eizou2 months ago
FIRST TIME ORDERING. TOOK A LITTLE WHILE LONGER THAN I THOUGHT IT WOULD. THIS IS A GIFT. PLEASE DON’T MENTION THIS ITEM IN THE E MAIL. THANK YOU!
Review by Workeenka2 months ago
Review by Timea Palmai2 months ago
GREAT SERVICE, QUALITY MERCHANDISE, QUICK DELIVERY TIME
Review by MarioHernandez2 months ago
I used to shop at Filene's basement store in NY so when I found their website, I placed an order thinking they are a legitimate business. The order came from a 3rd party seller Jacob Time (jacobtime.com). The item I received was damaged (they shipped a $300 bag in a plastic poly shipping bag) so I immediately contacted Filene's. They responded a week later saying I have to contact Jacob Time. Waited 2 weeks after return and no refund. Emailed Jacob Time and got a response from Tanya saying they would issue a refund. Still no refund. Called them and they were absolutely as rude as could be and told me they're only a distribution center and they don't issue refunds. I asked to speak to Tanya and was told by Stephanie (manager) that Tanya is not available, owner is out of town and she's the only one I could speak to. She again said they don't issue refunds and hung up on me. I cannot get anyone live at Filene's, EVER. Their number goes directly into vm. Sent an email through Filene's website and got a reply from Jacob Time that they're a distribution center and they do not issue refunds. These 2 business are linked and are definitely scamming people. Save yourself the headache and stay clear away from Filene's basement and Jacob Time.
Review by Calexis Miqdady2 months ago
Beautiful watch! It exceeded my expectations!!
Review by CharliBeyma3 months ago
Would appreciate the time being set to the appropriate time zone so it’s ready to go
Review by Purchaser Soofy3 months ago
Have received four watches and all have been great
Review by Caverlin3 months ago
Review by Dilcye3 months ago
I bought a bracelet set as a gift in August 2019 and my sister loved it. Your pricing was competitive, which is why I looked to your company in the first place. I am pleased with the entire transaction.
Review by Setareh3 months ago
It's exactly what I ordered and came pretty quickly
Review by Brittish3 months ago
Reliable and great discounted prices.
Review by Aloson Derrow3 months ago
I bought a bracelet set as a gift in August 2019 and my sister loved it. Your priceing was competitive, which is why I looked to your company in the first place. I am pleased with the entire transaction.
Review by BigStockPhoto3 months ago
Bought a Tissot Navigator watch which looked new. but had internal problems right out of the box. After sending it back 4 times (at a cost of $35.00 each time) they finally sent it to Tissot for repair. Now, more than 2 years later, the watch works well but the stainless steel link band, which has kinked since month #1, is kinked again. (They have already unkinked it 3 times.) This time I asked them to replace the +$100.00 band under the warranty agreement. They quickly pointed out that the warranty doesn't cover watch bands. In the future I won't be shopping with Jacobtime or Tissot. My vintage,45-year old, Seiko 6139 Pogue chronograph is still working and is more accurate & reliable than this Tissot.
Review by Jaydogg3 months ago
Didn’t get my package as yet, but communicate with customer service has been pretty good
Review by BMul3 months ago
I was very leary about purchasing from someone other than citizen but my purchase went smooth and recieved item in timely manner and product is beautiful.
Review by Ididia4 months ago
Bought a $400 Movado from them and the stem to set the time and date came out. Tried to send it in under warranty to get it repaired and they said the stem was cosmetic and they won't repair it!
The watch is useless now!
Stay far away from this company, they send you broken stuff then make excuses as to why they will not take it back or cover it under warranty!
Review by Rhodesian Derrow4 months ago
Review by Nawaj4 months ago
Great price quick delivery thanks.
Review by Mrs Davies Fjellerad4 months ago
Quick shopping experience, clean interface. Good pricing if products come new as advertised, waiting for delivery!
Review by Arpil4 months ago
Review by Redshank Marecak4 months ago
Purchased the necklace 3rd week of August and got the email that It had been shipped on August 27th but as of today 9-6-2019 I have not received it or any answers back on my emails. When I put tracking # in it says No information is available on it. My credit card was charged immediately so I am a little concerned when a merchant will not respond to my email. I will update this review if ever receive the necklace.