In January 2016 I bought an Itho Gusto 3 in 1 tap and had it installed with the Itho blender valve so that it supplied hot water as well as boiling water.
I submitted a warranty claim using the form on the IthoUK.co.uk website and received an automated email response on 27th June (Ticket number 910265291). I waited for the promised response, but did not receive any reply. On 29th June I sent an email asking for a response. I didn't hear anything. I sent another email on 3rd July and attached proof of purchase.
I received an automated email response the same day.
I have still not had any reply. It is somewhat inconvenient to be without any hot water in my kitchen. Customer service does not seem to exist.
Itho Daalderop is rated 1.0 based on
1 review
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