I had a great experience. Nikki was amazing by organizing everything and the moving men were terrific too
Review by Bafford Zulqurnain8 months ago
Office workers were very professional and courteous. Very timely delivery date. The only issue I had (and never reported) was a broken antique desk and a damaged bookcase.
Review by Shankut8 months ago
Great experience throughout the whole process. Would highly recommend to anybody.
Review by Meekah Enslow9 months ago
Great Service, Excellent crew. We moved over a 3 day period with 2 settlements the 2nd day. They held our furniture on their truck and delivered it on the 3d day a Saturday. Highly recommend!!!
Review by Babar Longtain9 months ago
5 stars: Excellent – no reservations, I would recommend this company to anyone.
Review by Pantelis Vassilakis Moona9 months ago
We are totally satisfied with the way Isaac's moved us from our home in Gloucester, MA to our new home at Brooksby Village in Peabody, MA. They were totally professional, on time, courteous and efficient. We highly recommend them. Kerry & Sophia Saravelas
Review by Luvtek Fanny9 months ago
The performance, supportive attitude, and professionalism of the entire Isaac's team was outstanding.
Mihai and Marc and Walter put in four very long, hard days, and at the end of the last day – though we felt they had to be bone-tired – they kept asking if there was anything else we wanted them to do while they were available.
Yovanny and Jose each worked one, full-effort day for us, and they were really good team members.
Thank you very much for assigning an A Team to our move.
Review by TanyaR9 months ago
Inexperienced movers. Even though my house was the only stuff on the truck, they still managed to lose items. Several items were broken, including a wooden bed and fragile antique pieces that they packed. It was a very disappointing experience.
Review by Hay9 months ago
-The moving team did a very professional job -- took good care of all the items they moved
Review by Nagat Barthol9 months ago
My mom moved from a condo in MA to a retirement home - it could have been a very stressful experience, but thanks to the folks at Isaac's and the company that helped her pack and dispose of items she no longer needed, she is happily ensconced in her new place. Thanks for everything!
Review by Sadit Brew9 months ago
Extremely efficient, professional and courteous.
Review by Boutros Vårvik9 months ago
Friendly service. Estimate was spot on for both moves we did. Movers were on time, neat, personable and nothing broken. Price was competitive. Don’t hesitate to use them.
Review by PowersurgegameR Santhilal10 months ago
Having lived in our home for over 33 years, moving for us was a little scary and full of a myriad of unknowns. The entire team at Isaac's made the entire experience painless, From the initiation of my first call until completion of the move, all of those involved in the move were a modicum of professionalism. I
Review by Meely10 months ago
on time, professional, clean and communicated
Review by Rikkio10 months ago
Handled all items with care
Review by Bafford10 months ago
Short distance. Long distance. Precious cargo
Communications from beginning to end appreciated at all times from the office to delivery
Review by Meska Pachia10 months ago
Five large missing boxes! No one to take responsibility. No basic insurance because NO ONE TOLD US THAT IF WE PACK OURSELVES WE MUST KEEP A NUMBERED BOX-BY-BOX
INVENTORY TO MAKE A CLAIM! We know what was in those boxes but our word was not acceptable. We signed off at delivery because there was no way to keep track of boxes rapidly being deposited in various rooms and WE TOOK THE MOVER'S WORD THAT THE CHECK-OFF LIST WAS ACCURATE! We were bilked, plain and simple. No one would check back with the various van drivers and storage personnel to see if our boxes had shown up because no one wanted to accept responsibility for error/carelessness.
THOSE FIVE BOXES ARE SOMEWHERE!
I tell everyone about our experience and advise them not to use Issac's. We are Isaac's worst publicity and intend to continue
telling the facts to anyone we know who plans a move.
Review by Rafhanah10 months ago
The team from Isaac’s, led by Javier, was prompt, professional, efficient, and considerate! Our move required 2 days and we were fortunate to have the same crew both days. They worked non-stop and were very conscious of putting everything where we wanted, making sure furniture was positioned properly, checking in with us every step of the way. We had had our new house painted before we moved in and I asked the team to be conscious of that. There was not 1 nick or chip in any of the walls or furniture. Not 1 thing was damaged and we had very heavy and bulky pieces. We couldn’t be more pleased with our experience with Isaac’s and would not hesitate to recommend them and use them again!
Review by EdwardLozada10 months ago
The job was underestimated by 1/2. It took 2 trips instead of 1 because the truck was not large enough. I had to pay extra gas charge which was totally unfair. I had to work with the movers at least for 1/2 the job to finish in time. The only bright spot was the moving people were absolutely outstanding. this is the second time I have done this review and I'm still waiting for an offer of my extra gas milage back. So a 2 star is generous.
Review by NinaJeanne Slomiany10 months ago
They moved us from Illinois to Maryland. Competitive prices, quick responses and very professional and efficient! We highly recommend them.
Review by ZahraC Pengelly11 months ago
Great people to work with, both the office and the movers! Very professional.
Review by Geedagee11 months ago
I was told that I could leave clothes in dressers..
Not true .. More boxes were needed
The quote was poorly done and inaccurate.
The top and finishing part my antique partners bookcase
Was lost and a piece of the of the bookcase was
I was told that the garment boxes were rented and could be returned for a refund???
On the plus side everything else was loaded, stored
And delivered on time and expeditiously
Review by Emmadee11 months ago
Even though one of our pieces was scratched everyone was very professional and tried very hard to help us out
Review by RoseRcustomer Bukovec11 months ago
I was quite impressed with the movers timely arrival and most of all, they did not go over the allotted time! My sister recommended Isaac's to me and I would recommend them to others.
Review by Monica11 months ago
I have used Isaac's Moving and Storage through many moves in the Boston area, and every time they are fabulous.