Irish Car Rentals Reviews

We had a great experience renting through Irish Car Rentals. They provided our car through Europcar at a much better price than direct (and much better than Hertz, which I usually try to use). Don't get me started the confusing levels of required insurance coverage in Ireland and Scotland, which is what the other reviews here are actually complaining about. We got full coverage at the best available price paid up for an automatic, and were happy we did based on the tight, crazy roads. The car was new, clean and a pleasure to drive. I would rent through Irish Car Rentals again without hesitation.

I will never rent from this company again and would advise everyone to run a million miles from this company. Booked a car online at the advertised price of less than 200 euros per week. Should have known better! Arrived into Dublin at 5:30AM to find the cost of my car was now going to be almost 4x as expensive - 4 times!!!!. Even though I had a letter/email confirmation from my visa credit card company that they would cover the CDW, the agent at the desk informed me they would not accept this confirmation. I would have cut and run at that point except I was informed I was already on the hook for the non-refundable deposit. I should have done more research, if I had I would have noticed all the terrible reviews, but this was all last minute planning as my father had just died and I was racing home to make the wake and funeral. Worse was yet to follow!!! As required by contract, I filled the car up on the highway on my way back to the airport for my flight home. Arrived at the airport and the guy who checked me in said he couldn't attest to the tank being full and I'd have to pay for a top-up. Just so you know, according to this company, the bar for a full tank seems to be the needle has to be above the full mark line on the gauge - seems there needs to be the actual separation between the needle and the mark on the gauge for a full tank. When I turned in the car a quarter of the needle was touching the tank full line - talk about splitting hairs. Now, to the check-in guy's credit, he took me aside and gave me an out. If I was willing to drive to the nearest filling station and "fill the tank",
I could save myself "some money". Off I sped, determined not to get raked over the coals again by this company. I put all of 0.75 Euros of diesel into the car - how much diesel can that actually be - returned to the check-in and turned the car in. The guy at the check-in desk shared with me privately that if I hadn't done this "top-up", the company would have charged me 50 euros more. Please learn from my mistake; I definitely have. I will tell everyone I know never to rent from this company. Next time I'll go the safe route and rent from an established company like Hertz or Alamo. Their advertised prices may seem to be higher but trust me you won't have to undergo the classic bait and switch scam run by this company.

the fee stated on the website is purely to lure you in, this company adds on fees and charges increasing the price with more than double, and you cannot get your money back either if you choose to cancel so you lose out either way. Stay clear of these scammers!

as for reply below by icr: this is not a forum in which one can write replies etc....i have asked for an e-mail address through your contact form to which i can send attachments but never got a reply.