Wow wow... I’m somewhat a naive person trusting the best in all. I sent them my iPhone 7 128GB unlocked, was offered £297. Since new I had front and back cover. Never got an email from they saying it was revived. Had to contact them myself. Then the offered price was dropped to 190. Shame on you. Never again. Please don’t send them your phone. You’ll regret it.
Review by KJarrell8 months ago
They stole my phone is there nothing that we can do about a company such as this who continues to trade fraudulently? Any Ideas?
Review by Daviehill8 months ago
Immoral company. You send the phone, they don’t contact you. You have to call them. They then offer you much less than the original agreed price. When you refuse they then charge you £7 a phone to return them, refusing to do so until you have sent a bank transfer. No customer service at all - some bloke answers the phone “hello” - not a reputable company ! Avoid at all costs !!
Review by Jennifer Pallardy Bartliff9 months ago
Beware of iphonerecycling
iphonerecycling.co.uk trades as Ethicycle Ltd who's website shows an address as 365 Cowbridge Road East Cardiff CF51HE. The company lists the same company director as a sister company The Phone Home, which has the same trading address. I paid for a refurbished iPhone from them in September which has not been delivered. A Google Map Street View search revealed an image dated June 2018 showing those premises to be vacant and 'to let'. All my emails and phone calls to each company have been unsuccessful in contacting them.
Review by Beichley10 months ago
Do not use these guys. They do not contact you back. Their number just keeps ringing and you will not get your money. I have reported these guys to fraud unit. I am also going to have to take legal action as they are crooked.
Review by Nielsens10 months ago
Wish I’d read the reviews here. Absolute crooks. Sent a perfect phone. One to them one to music magpie. Magpie all sorted,cheque returned, in the bank. This sharrer now tell me mine is faulty - no it’s not. They want to offer me under half what was originally offered, that is after having it 5 days and promising money would be in the bank the next day. I sent it registered costing £8, magpie was free, AND iF I don’t accept have to pay to have them return my phone. Reporting them for fraud.
DO NOT USE. AVOID AT ALL COSTS.
Review by Teacoffey10 months ago
Sent iphone 6 to music magpie who returned it to me because it was locked to icloud but they found it to be in excellent condition. But after I unlocked it their price had dropped so I sent to these clowns who took ages to get back to me and weeks later sent me a offer reduced from £106 to £50 and it took so long I accepted and told them I think they fraudulently get people's iPhones. Disgusting insulting fraudulent evil company please do not use I also kept pictures of my old phone in excellent condition
Review by Jinbin10 months ago
I like many others I sent my iPhone 6s to this company in November with proof of posting. The received my iPhone and made me an offer far less then was being offered on the website. My iPhone 6s was in excellent condition fully working and with no scratches. I declined there low offer and sent them photos of my phone as proof it was not damaged etc and ever since they have ignored all my emails and I also left many messages on the answer phone asking them to call me to no avail.
I have no idea if I will ever receive my iPhone back or the payment that they were offering on the website
I have reported them to the BBC watchdog and will be contacting the police.
PLEASE DO NOT USE THEM but if you have had the same issues please report them as I have had
Review by Trevis10 months ago
this is them people make sure you never use them i have reported them to kent police
Review by JonnyCabs10 months ago
Do not use. Offered £188.00 for my iPhone 7S plus which was in perfect condition and unlocked. However they only offered me £110.00 saying on inspection it was damaged. I have emailed them and text them, asking them to return my phone several times. I have been offered £130.00 now but i want my phone returned. I am now in the process of taking Legal action.
Review by Abdelk Raez10 months ago
I regret not reading the reviews here before sending them my phone, which now seems to be forever lost :(
Review by KaBains Consdanti10 months ago
Gave me a reduced rate that I didn't agree with but I still accepted. They had not paid for several days. I phoned the number on there website but no one answers. I then called the Sellmymobile.com price comparison sites as that who I found the price. They also own iphonerecycle. The money was paid that day. Good Luck
0845 388 4308
Review by KarenD Russinov11 months ago
Sent my phone came back saying it was scratched and damaged so reduced offer. Have photos to prove phone was working and fine. Asked to send courier to collect nothing from the. Have reported to action fraud and sent a small claims court letter and will be proceeding with court papers toimorrow if no response
AVOID AVOID AVOID
Review by Hayhow11 months ago
Phone delivered on 5th October 2018 ( post office confirm ) NO Correspondance , no money , nothing 20 phone calls , 20 emails
Today 14th police have agreed investigation and I have a crime number
Police state that looking at all comments warrants investigation that a ‘fraud ‘ and potential theft has been committed
Review by Shenzhen11 months ago
DO NOT USE. EVER!! They have stolen my phone. Brand new iPhone 7. They don't answer the phone number on their website or emails. I am contacting the police.
Review by MissMufffin11 months ago
DO NOT USE - they steal your phone
Sent my new iPhone to them by special delivery thinking I’d be paid the same day as they received it, as their website claims. However nearly two weeks since they have received it, I’m still waiting to be paid.
I wish I had read the reviews before sending off my phone. I trusted them as they came up high on the search results on google.
They don’t answer calls or emails. They have essentially stolen my phone. I was selling the phone as I desperately need the money, and had been planning to pay off some debt with it.
They are crooks. Avoid at all costs. Dont be their next victim.
I will be reporting them to the police and informing google as they’re helping these thieves steal people’s phones
Review by Lakhendra Baertschi11 months ago
I cannot write a review unless I click at least 1 star; this sham of a company should be in minus!
What a bunch of thieves is all I can say. My son sent his iPhone 7 and an iPad having been offered what seemed to be a very good offer via a comparison website. Email received back saying my items were of extreme poor quality so was then offered considerably less. We know, both items had been very well looked after and were in excellent condition.
Numerous attempts to make contact were futile until he heard back a week later saying he had to pay £6.99 to have his items returned......we are still waiting!
We have both tried numerous ways to make contact - their phone numbers are premium rate so please beware.
We have now filed an online incident to Kent Police as these people cannot get away with such crimes.
Review by Arzuh11 months ago
I wish I had seen this site - very bad company. Reduced my offer by 19% and said if I did not want to accept their offer, I was to pay £6.99 P&P.
Avoid, avoid, avoid
Review by Koiechi11 months ago
DO NOT USE this company. My wife recently sent her iPhone 6S Plus back to them in A1 condition. Fully unlocked & not a single mark on it. They quoted £218 on the web site. After waiting over a week we contacted them & they only offered £180. How they have such a good rating is beyond me. Stay well clear. They WILL rip you off.
Review by DavidBaird1 year ago
AVOID AT ALL COSTS!! DO NOT SEND YOUR PHONE!!!
I was offered £130 for my Iphone 6, i posted it, received an email from them saying they had received it then SILENCE. I have received no money, they do not answer emails, their 'customer service' line just rings out. I wish i had read these reviews before i used their site. Absolutely gutted and i hope this review helps others to make a decision NOT to use these cowboys! I have reported them to the Fraud unit, I dont understand how their website is still up and running :(
Review by Sanjoy1 year ago
They'll take your phone and not pay you or respond to anything
Review by Lealden Baltes1 year ago
really wish i looked at this before i sent my phone to them, had my phone for nearly 2 weeks now and have just emailed to say they have reduced the price from £300 to £90 due to a few scratches which were disclosed on the form. been trying to ring them for 2 weeks but the number doesn't work and they don't reply to emails.
now waiting to get the phone returned, i have the IMEI number off my original handset so be interesting to see if they even send the same phone back because they haven't described mine! will be going to the police if not.
Awful company, may offer £10 more but has taken 2 weeks so far and now waiting to get my phone returned which i am having to pay for.
Review by Lourenço1 year ago
Eventualy got money for my phone but a lot less than i was quoted. I'd not use them again. Also to call them they use a premium number and dont answer emails or call you back.
Review by Dayvurd1 year ago
This company is a fraud, do not use them, they have stolen 2 of my handsets. I have reported this to the police and Citizens Advise Bureau
Review by Phlegmaticfather1 year ago
My phone was received Wednesday 3 October and we are now on Friday October 12 and money has still not been received despite the website saying payments are made same day. They do not respond to emails and when you try to phone them, are they not available. Would not recommended using this service.