Hi,
I am not happy with ilva this time, because you send my order to wrong address,
I other it to ilva lyngby, but you sent it to lyngevej køge😡😔☹️, so pick it up made me a lot of trouble
Review by MarkPatterson2 months ago
Bought a Heritage sideboard 1 week ago from the ILVA shop in Copenhagen. At the time of the purchase, there was a 20% discount on the sideboard, but I believed I had seen a 25% discount on the same furniture some weeks prior to that. I explained that to the sales representative who told me that was not true why I went ahead and bought the furniture. Now, a week later that same sideboard has indeed 25% discount. I am happy with the furniture itself, but what a lousy customer experience with the sales representative lying straight to my face just to get a sale. They got the sale alright, but they also managed to make me a one-time customer only, I will not go back there buying something again.
Review by Dossie Phyll2 months ago
Top Customer:-)
Review by GPatterson2 months ago
Perfekt og er glad for mine varer
Review by Konsument2 months ago
Profssionel service.
Review by Onlyv3 months ago
great service
Review by Onistic3 months ago
God betjening og levering.
Jeg er super glad for madrasserne.
Review by Suhrab3 months ago
freindly seller, nice material, on time delivery.
Review by Yoc3 months ago
They delivered a wrong sofa to me. And I have to call three times to get the link to reclaim. The customer service cost me half an hour to get through. The wrong sofa has been fully occupied my place for more than five days and I still didn't receive a reply. This is my first experience to buy furnitures at ILVA and will be the last time.
I posted my terrible experience at different websites so I hope that the ILVA can improve your service.
Review by Detmer3 months ago
Awesome quality, and the best delivery service I have experienced.
Review by Kaitee Groesz3 months ago
god service!
Review by Koenehelo3 months ago
Be warned. The Ilva Parking lot is poorly marked that it’s Q-Park. With a guard hiding nearby, my 15 minute stop there the other day cost me a 795kr fine. I’m surprised Ilva sold the right to fine their customers to Q Park.
Review by Feljan4 months ago
I am satisfied with the service and thank you.
Review by Frumos4 months ago
God service👍
Review by Tennisha4 months ago
Very long delivery time and very bad customer service,they are not responsible
Review by Kethees Khalasi4 months ago
Thanks for taking good care of your customers
Review by Tlinz Derrow4 months ago
Nice shop in Lyngby, beautiful furniture and house accessories with nice quality, often great discounts, friendly client support/advice... Really happy to have bought from Ilva.
Review by Niranchan4 months ago
god vare til en fantastisk god pris. super salgsmedarbejder.
Review by Burkalean5 months ago
Super service og goe rabatter
Review by Hugejlofan5 months ago
super god betjening
Review by Brandyn5 months ago
Super service, og god betjening.
Review by Brideen5 months ago
Super helpful and knowledgeable staff, excellent service.
