Very knowledgeable and helpful staff. First class service. Great products too.
Nice to speak to people who obviously take pride in their jobs.
Review by Ladanyi Sneeg1 month ago
Review by Babies2 months ago
Great staff and quick response on query
Review by Soniao Alrayis2 months ago
Good helpful & knowledgeable company to deal with.. Thanks
Review by Tomyam3 months ago
Sales staff are very knowledgable helping you the customer to find the right combination of products to solve a sound problem
Review by Marinam Grinney3 months ago
The service was good in terms of punctuality and tidying up etc. However nearly a year on I still have the same problems and can still hear my neighbours tv droning in the background. I have been round to my neighbours and it’s not even excessively loud so it’s hard to complain to them. I would say it has made no difference in my case and I went for the more expensive option and paid ikoustic to instal it for me.
Review by ClienteFenneke Krogue4 months ago
Review by Panigale Bubovics4 months ago
Great customer service- advice, help with the most efficient ldelivery options, communicated clearly and goods arrived on the right date and time.
Review by Esbjoernsson4 months ago
Super quick delivery.
We appreciated the confirmation phone call.
Review by Bifra5 months ago
Excellent service & communication. Shipping is expensive which is why my rating is not 5 stars, however, ordered a few times from iKoustic and am always happy with the quality of products.
Review by ScotMac5 months ago
Helpful, knowledgable staff who are honest and realistic about their products and their limitations.
Products were easy to use/install for a competent DIYer (wall system).
Review by Michalle5 months ago
Had the right product at the right price and delivered when they said they would! What more could you ask for?
Review by Lursa5 months ago
Very helpful company
Review by Hermanator5 months ago
Very good company and very quick to dispatch.
Review by Britty Czechowski5 months ago
Extremely helpful at every stage. Product actually works too
Review by Justinsane5 months ago
Great customer service!
Review by Nem Eggy5 months ago
Very helpful and reliable
Review by Katgal6 months ago
Delivery arrived on time and good follow up on the phone.
Review by Souley6 months ago
I placed and online order and very shortly afterwards I received a telephone call to check if I had ordered the correct product for my requirements and I was given advice and guidance on other options.Very helpful advice provided and a good service to. Will use again.
Review by Primeharo6 months ago
Brilliant service from start to finish....
Review by Kajun6 months ago
The sound proofing seems to have worked effectively. Workmen were polite and tidy,
It’s just been in our home for a few days at the time of writing so I hope it continues to be as effective against all the potential noises that neighbours can create.
There was a blip with the measurements which meant we did not have the full installation that we paid for; quite a lot of materials were left with us as a result. Would advise to be very careful when measuring up, get photos to them wether requested or not.
Otherwise seems great just what we wanted and I would recommend this company.
Review by Jimmyknox6 months ago
I bought a package from Andy to reduce the sound of the neighbours coming up through the floor of our bedroom. Our flat is a conversion of a 15th century house and the soundproofing is limited.
I took Andy’s advice and although the product seems to be ‘eye warteringly’ expensive I was much relived at the quality of it when it arrived. Very good indeed but very heavy to move around. The delivery was also very good, for £10 it was delivered to my timings and done so accurately. I employed some fitters (I’m in Dorset, miles away), and they loved the product. It works great, so well that I’ve stumped up for some more for my living room.
One unexpectedly pleasant surprise is how nice it feels underfoot. Not loose or soggy by an means but soft and comfortable. Like very thick carpet without all the ‘fur’. Expensive? Yes but considering the quality, good value.
Nice work chaps!
Review by JueHui Whah8 months ago
Excellent service and delivery. Highly recommended.
Review by Ultamation Parkhall8 months ago
Our experience with iKoustic has been very positive and the wall systems we installed are high quality and effective in reducing airborne external noise and between rooms. Our client asked us to provide some soundproofing solutions for a flat on a busy road in London. Having never done soundproofing before, we researched various options and decided on the iKoustic system, mainly because the website explained the various options very clearly, provided easy to follow installation videos and instructions on ordering the right materials for specific requirements. Our client decided to soundproof the external walls and partition walls of the two bedrooms. Given the structural configuration of the building we decided to order Mute Board 2, Mute Board 3, acoustic rockwool, using the Genie clip system with furring channels. The ordering process on-line was very simple and the following working day a member of the iKoustic staff rang to confirm the order and give specific advice and answer queries. Not only, but they upgraded the genie clips to their new Mute clips at no extra cost. The order arrived punctually on the day requested. We were really impressed by the quality of the products. Installation was straightforward, and the video and drawings on the website really helped. The job took one person a couple of days to complete. There was definitely a noticeable reduction in noise. In our opinion, it would have been even more effective if the client had agreed to soundproof the floor and ceiling (better double glazing would help too). We will certainly be recommending iKoustic to our clients in the future.
Review by Suesarts8 months ago
I had sound-proofing recently installed, all provided and overseen by iKoustic Soundproofing. They have been absolutely fantastic! The results of the insulation exceeded all expectations. They have maintained a high level of expertise, professionalism and a great deal of patience from start to finish. I cannot commend or recommend highly enough. They have truly been brilliant. I have recommended them to everyone I know that is interested in having sound proofing installed! :-)
It really has made a world of difference to my life, my health and peace of mind. Very much appreciated. Thank you so much