on line chat person directed me to the wrong course, after taking the course and the certificate not being accepted by the company I needed to submit it to I contacted I drive safely to remedy. Not only did they NOT take any responsibility or agree to a refund , they also did not offer to let me take the correct course at no charge to make it up which I would have been happy to do and still need to do, with someone else at this point. I am disputing the charges but these guys do not have any customer service and this was 100% on them. I gave them the precise details of the course I needed in the on line chat and was walked in real time to the course I was told to select and it was not correct. That's not my fault...
Review by GuestGuestGuest3 days ago
I ordered this for my son to do online. We can't even login-the company is not easy to reach and terrible once you do get someone on the phone.
Review by Phey1 week ago
From the beginning, my videos wouldn't play. I messaged them through their website multiple times and all I ever got was an auto-response via email. I finally got my videos to play with no help from them. I figured out that their videos needed flash to play, and even though it says it can, it can't play on Safari. My videos had been working, they were a little slow, but they were still playing until I got to to the second chapter in my course. I had done maybe 30 minutes of videos before it stopped working again! I emailed them this time explaining that I had been having trouble with their website since the beginning. When I got no response, my dad and I decided to read some of their reviews looking for some kind of help. Going through their most recent reviews we saw that not one of them was positive. Other people were complaining about their HORRIBLE customer service, and everyone who was able to complete their course never even received their certificate! This place is a total scam!
Review by Ledrago2 weeks ago
I did unit 1 and 2 of the alcohol and drug course and it says I didn't complete unit 2 which I have several times. I've been re doing the quizzes all day for it not to let me move onto the next course.
Review by Russf Thätner2 weeks ago
I payed for a course and can't take it, and now I've been on hold with the service phone line for 20 minutes, what kind of business are you guys running?
Review by Yamin Oppriecht2 weeks ago
Worst people to contact they suck, if I could give no stars I would, spend almost a week trying to get in contact with somebody, anybody, even a janitor at this point, they honnestly got the worst customer service here, do not waste your time
Review by Traudi3 weeks ago
After installing the current Flash Player, still nothing! My daughter was unable to watch the course videos. And now I can't get a hold of anyone - email, chat and phone call. I want my money back and don't know how to get it!
Review by Nattasit1 month ago
I had a great experience and learned a lot from the course
Review by RaeRan Debick1 month ago
I drive safe course was very good and interesting, fun to follow the video all the time and learn from it. Thump up
Review by Shuqin1 month ago
The course was essentially good, and informative.
I was frustrated by the timers on each page. I can read WAY faster than that, and I found that I wasted time by web surfing between clicks, sometimes causing me to lose concentration on the class.
Many of the test questions were based on trivial statistics, the knowing of which will not help make me a safer Mature Driver.
A few of the answers to quiz and final questions were provably wrong from quotes in your own text.
Review by Gregrory Rema1 month ago
It was amazing and very easy. It’s very helpful. Thank you
Review by Alexjandro Zohlman1 month ago
idrivesafely was easy to use, the program kept you engaged and I actually learned a few new rules of the road. I would recommend idrivesafely to anyone who would need their services.
Review by IhorS1 month ago
The IDRIVESAFELY course was a nice refresher of today's driving methods. This is one place that explains the changes in one's driving habits based on car design i.e. driving with hands at 8 and 4 due to airbags and their potential for harm during an accident. What it does not take in consideration is all the computerized changes to cars that provide for automatic braking, hands-free driving, in-lane driving etc. Todays cars provide for distance control as well if using cruise control; thereby, retaining the appropriate amount of space between cars or risk having the cruise control decrease putting control of the car back in the drivers hands. The statistical information provided in this course are: 1) interesting facts, 2) outdated and 3) not pertinent to how to drive a vehicle. I found topics such as: 1) how to deal with a tailgater, 2) medicine, alcohol and drug impact on driving (no, this was not my issue) and 3) how to tell if someone is impaired and what to do, far more important to today's drivers.
Its a shame motor vehicles can not send out a state/nationwide information pamphlet (hardcopy regular mail delivered) covering some of these topics. It could possibly decrease road rage by making people think about situations they experience.
I found a lot of good information to update my skills; just as there was outdated information driven by technology. I would recommend it to anyone needing a refresher on some driving methodologies, needing an extra 5 points added to their driver record or desiring to lower their insurance. Yes, I did pass first time taking the test :)
Review by Todii Mana1 month ago
Lots of interesting lessons,and what do you have to loose besides your license
Review by Dumbooo1 month ago
I was dreading the fact that I had to take a driver's course but idrivesafely.com made it a painless, educational and entertaining experience. I recommend taking the video course, it's worth the extra money!
Review by Itf Buchvardt1 month ago
Easy to understand and follow. The ability to do it in the comfort of my own home was a definite plus!
Review by Joune Fidahussein1 month ago
Great defensive class. Learned alot from the videos.
Review by Frakin DianaRamirRamirez1 month ago
This was my first time taking a defensive course. I decided that 10% off my insurance bill was worth the $30~ and a few hours to finish this.
It can get boring, and some instances where they have people tell a story it could make you feel a bit uncomfortable, but besides a few minutes of that, the rest is good. Questions after every chapter. they are actually questions that you learned in the video, not like some other test whee you get questions that make you feel as if you entered the wrong exam room. I recommend iDriveSafely.
Review by Zilan1 month ago
A Beautiful Way to Go!
I take this course every 3 years primarily for the Insurance discount. But I will confess; a refresher of Defensive Driving, reminders of 'Do's & Don'ts' when driving and updates on NYS Laws are more important than ever before due to the amount of vehicles on the road. The only criticism I would have after taking the course & traveling in & out of NYC for 30 years is; the course needs to spend more time on cell phone calls & texting, putting on make-up, electric shaving and reading a folded Wall Street Journal behind the wheel in traffic. These are all seen daily in anyone's travels on the roads and they have to stop!
Review by Morisiko1 month ago
This course and website really saved me I loved and it’s all on your own pace thank y’all so much
Review by Ozruss Mantooth1 month ago
Super simple, easy to follow and follow along to make sure my daughter was completing assignments on time. Also very knowledgeable to let me know what the next step in this lengthy, time consuming and very confusing process.
Review by Stemstyle Drushel1 month ago
Excellent service and smooth transitions between chapters! Greatly recommended!
Review by Riscardo1 month ago
definately very informative and easy to follow and the review after each chapter was very helpful in understanding all that was read.
Review by Nickoss1 month ago
Is good. Just need to make some parts more interactive like adding videos.
Review by Ruuji1 month ago
Excellent course! I completed the course online from home and took the test at a UPS store.
Our reviews are aggregated from multiple sources to give you the best overview about idrivesafely.com.
At I Drive Safely, we believe that online driver education is more than just an easy way to dismiss a ticket or learn to drive. It’s about preventing accidents, easing stress, and promoting safe, responsible driving habits through convenience, quality, and access to the best resources in the industry.