We have yet had a problem one! In this day and age that means a lot to us.
SS & HS
Review by Jeovanny3 months ago
It is comforting to know that every month Identity Guard is checking all of my financials and reassuring me that all is well.
Review by Delawindé Jadidi4 months ago
EDIT: I appreciate the effort from those who helped me, thanks
I have faxed in my information to these people 13 times (EACH OF WHICH TAKES 24-48 HOURS TO PROCESS) over a week and they still can't seem to establish my address. I have been unable to use this service for nearly the entire free period because of this. I will not pay for this service either. UPDATE: they called to tell me they received my address confirmation faxes but now they need me to fax over a copy of my driver license. THEY NEGLECTED TO TELL ME THIS BEFORE I PUT SO MUCH TIME AND EFFORT INTO FAXING MY ADDRESS INFORMATION I COULD HAVE SENT THE DRIVER LICENSE AT THE SAME TIME
Review by Zie Menarguez5 months ago
I was referred to Identity Guard (IG) by a local bank after I noticed that my credit card account with them had some "strange" activity. I was VERY impressed by the two IG customer service representatives that I was put in contact with to discuss opening an account with them. They were very professional, explained the options and features of the programs offered by IG carefully, and I made the decision to enroll in IG without feeling any pressure to do so.
I was offered a free 30-day trial, automatic monthly renewal every 30 days, and the opportunity to cancel at any time. I'm glad I did. I have been contacted a couple of times about possible fraudulant activity (nothing serious, thank goodness) and I receive periodic updates if anything unusual occurs with the three credit reporting services (nothing in the past few months).
With all the crazy spam and fraudulant activity going on these days, I feel much more secure with IG looking after me. The peace of mind I get from my subscription is well worth the price.
Thank you, Identity Guard.
Review by AnonJack5 months ago
I'm still in a "get aquainted phase" but so far my main confidence is that I registered my credit cards in one place [like if they're lost or stolen, the number to call was on the card!]
I get alerts on individual accounts from the issuing company, so not sure how much value the monthly fee is, other than insurance coverage. I.D. Guard only sends monthly reports, that give "generic" activity. Yet I opened a new account to finance a high end Z-turn mower and this was not detected, or reported. I already had a fraud alert on credit agencies, so I was contacted before account was issued, but it was from fraud alert, not I.D. Guard.
I think it would be helpful to have info cards like auto insurance issues, that we can keep in automobile compartments, so we can call if wallet is lost, stolen etc.
Ironically, I had a "protection" account from Equifax years ago, and they were hacked. But they did drop price to $6.99 when I started to cancel.
Review by Bivril Tarmo6 months ago
Have the service a couple of month, have had no issues. Like the feature to see your credit scores right on the web site.
Review by Dianeka Hegland6 months ago
i don't understand how Identity Guard can protect my accounts because it never goes into them as far as I know (and doesn't have my passwords). Lifelock went into all my online financial accounts to check them regularly and notified me of any change. How exactly does Identity Guard protect me?
Review by Merveli6 months ago
pretty much all the personal security I need Is with ID Guard.
Review by Cmf7 months ago
excellent customer service.
Review by Srich8 months ago
So far we have kept well- informed of activity on our account. Keep up the good work!
Review by Morp Skemvris8 months ago
The website never operates correctly and you can't ever get someone on the phone without waiting an hour. I'll be cancelling soon.
Review by Miraclewhite Muambi8 months ago
Information doesn’t update and I’m not getting reports as advertised with my subscription.
Review by Chabuddy9 months ago
Review by Areon9 months ago
I opened up a charge card for a Department store. I was notified right away there was a new account opened.
I know it works!!
Review by FDRMaine9 months ago
all good so far
Review by Procopis10 months ago
Identity Guard keeps me up to date on with our monthly reports. It gives us ease of mind knowing that someone has our back. We rely on Identity Guard since we had problems before. If there is a problem I know we can call them and they will help us with the problem.
Review by Shailen10 months ago
Easy to use, I haven't used all the features yet, but need to try them on Chrom as Explorer did not work well.
Review by Rizaldhie10 months ago
If there is an alert on my account, I only get an email notification. Lifelock sends an alert to my cell phone so I know about it immediately. I may not check my email for a couple of days so I prefer Lifelock's system.
Review by Equillia10 months ago
Appreciate the ID security.
Review by Joaqu10 months ago
Need more timely scores/reports than quarterly.
Review by Vizal Searing11 months ago
Great company to look after you. I now feel better knowing that my identity being watch and if there's a change I immediately get notified.
Review by Briwnie Ferlizi11 months ago
I have had no problems but they seem to be doing a great job of monitoring my credit cards etc.
Review by Mr Hawtin11 months ago
Very easy to sign up, and cost is less than my previous identity services.
Review by Melvill11 months ago
I feel safer. So far so good! I still receive phone calls from a company pretending to be from the Social Security Office. I erased them, but otherwise my other information has not been compromised. Maria B.
Review by Kimsan1 year ago
We pay you a sizable fee and much of the information in your records is not accurate. The former addresses and the aliases should be correct. I don't know where you get your information, but I do not find your service that helpful. Plus, there is no assistance in correcting the information.