First of all, all the phone number to contact customer support for IDEALO are not working. Secondly, after placing an order through idealo (Ebay seller), it took longer than expected to receive it and it turned out to be a totally different item than the one I have purchased. A lot of wasted money and I cannot even reach the company which has processed the sale!!!!! Super unhappy!!!
Review by Jorgo Whealon6 months ago
ideal great review site for comparison
Review by Danylovich8 months ago
Price alert is the best
Review by Strielka Dairies10 months ago
Extremely disappointed with IDEALO service.
We specifically ordered the product with them as they promise 1-2 days delivery time. The device finally arrived yesterday, late afternoon. I.e. over 7 days after payment.
In addition, when we reached out to you, IDEALO did not always answered and provided no solution/compensation for the mismatch in your advertise delivering times.
Review by Wlss Buslovich1 year ago
Great prices, has outdated prices sometimes.
Review by Hailay1 year ago
Never get the advertisement price.
Review by Alexandrou3 years ago
I must thank Idealo team UK; if not for them, I would never get my money back form a fraudulent business!
I've placed an order for an electronic good, almost a 4 digit sum, the website stated it as available shipping in 5 days. Once they got hold of the money they stopped communicating. Expired the 30 legal days for contract fulfillment I've sent them a registered infringement letter before court action. Idealo intervened for the first time, making the business respond to my mails and promising to return the money.
The money never arrived, the business did not accept the letter. Idealo intervened for the second time and the business made a bank transaction returning the money.
Thanks to Idealo I've got my money back after exactly 2 months, from a business that is promoting itself as a big serious company with 4 million capital. The reality is another; it's a shame for all honest on-line companies out there, scamming consumers.
Idealo saved the day and the legal expenses; thanks to team UK I've got again hold of my money.
Review by FariaCustomer7 years ago
I use idealo.de for flights almost every week. The website is clear and user friendly and works well. Prices are always among the best to be found on the internet. Only three small modifications i would like to see:-
1) A feature to select date ranges to find cheapest flights (for a long weekend break i can often take the Thurs/Fri free or the Mon/Tues or the Fri/Mon so would like to see which is more economical without individually checking all options).
2) A feature to select specific dates but leave the destination blank, or at least cut the destination down to the individual regions/continents (often i know when i have holidays but have no idea where i would like to go and would like inspiration).
3) Some of the prices on the website do not correlate with the websites on which they are being sold. This appears to not to lie with idealo.de, but with the other websites (because it seems to be the same few) but it is still frustrating.
Review by Brittaneecustomer8 years ago
I love this website. Always good prices. Very satisfied with it.
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