I bought in 2017 and i have lost all my files on my computer in 2019. Contact the support and give my back my licence quickly and great support.
Review by Jildert2 months ago
I bought icecream screen recorder several years ago and its been great. I am a frequent PC upgrader and so i have to contact support from time to time to get help with the license, but theyre always very fast to respond and get me back up and going again. Would highly recommend them to anyone who needs a great screen recorder software
Review by Blendar2 months ago
I have an objection to giving anything 5 stars, but the first-class support I received on a licensing issue made 5 stars obligatory. Oh, and Screen Recorder Pro is a really useful tool, which is why I paid for a licence in the first place - to make sure that Icecream Apps are rewarded for their efforts.
Review by LeoSullivan2 months ago
I purchased Icecream Screen Recorder, and I want to say that it is the best app of its type, easy to use, very intuitive. Bseides, I want to say thank for Tech Support Team, because they respond in a short time and help to solve the issues you face!
Review by KimJoy2 months ago
Amazing software, I absolutely love the pro version and the support service is brilliant!
Review by Damyano Ninganagoudra2 months ago
A very good application for making videos and screenshots. In addition, I liked the technical support team. Solved my problem in a very short time.
Review by VHem3 months ago
noteworthy assistance service. I use this program very useful for work and they solved a problem promptly and I was able to start over.
Review by CharlesArmstrong Vierna3 months ago
Particularly quick and efficient support
Review by Nobighurry3 months ago
PDF creator cannot incorporate existing pdf files. This is not made clear on the documentation as it looks like you can use any type of common file. When raised with Icecream their response was that they do not claim to be able to use pdf files. Whilst this is true, their documentation is very misleading. The program also crashed when trying to combine other files. A refund request was refused.
In response to IceCream, I was fully aware of which product I purchased.
What is the point of software that claims to produce pdf documents when it will not allow existing pdf files? I have since bought Phantom PDF, which does this fine!
Review by Magil3 months ago
2 different parts.
1st: Support is a dream. In no time, my issues were solved!
2nd: The program ScreenRecorderPro self is also a dream. Not complicated, easy to handle and totally worth the price
Review by XoCT4 months ago
I have loved and used their screen recorder app for years, since 2017 to be precise. I have recorded over 250 hours of screens over that time, that I maintain in an archive. Everything you can imagine, I have a huge archive and this great app to thank.
I have Camtasia as well, but find it to be the long way around the barn so to speak to do the same things Icecream Screen recorder does for very little money in comparison.. I liked it so much I bought a second license for a 2nd PC the next year.
I just began to try their video editor out, and am thrilled with yet another easy to use, great app in that.
The screen recorder licenses have moved PCs even, if you get a new PC and find it won't let you install, contact them and just ask them to reset your key for a new pc.
They done it for me twice now over that many years.
Review by Leizelle Misiurska4 months ago
Icecream Screen Recorder is a great product.
The support is superb, quick response and very helpful.
Review by HattiePfeiffer4 months ago
I use Screen Recorder PRO which is a great pice of software. Furthermore they provide outstanding and highly responsive support.
Review by Aos Nasatsky4 months ago
Very good support. Great app!!
Review by DPhelan4 months ago
Great product I use all the time, also the support staff are brilliant, patient and polite, explain things in plain terms. Worth the money!
Review by Momotaz4 months ago
excellent program and great support. well thank you
Review by Mbetaqui4 months ago
Every time I reinstall operating system I need to contact support to keep my license alive. Anyhow it's just few hours and I am able to use IceCream again. Thanks!!!
Review by PReading4 months ago
I have been using this application since 2018. I find that the program is extremely easy to use for someone that is not familiar with screen capture or video capture software. I found it extremely easy to navigate and use the software. Customer service is fantastic I reached out to them regarding an issue with licensing and it was dealt with immediately and to my satisfaction. Great program and customer service keep up the great work.
Review by Ashni4 months ago
Icecream Screen Recorder. A "sweet" screen recorder like an icecream! Many thanks to customer support for the help that offered me to resolve a re-activation issue.
Review by Celizabe Menacho4 months ago
I upgraded my laptop and tried to apply my existing key to upgrade Icecream Screen Recorder to the PRO version, which failed because I had not uninstalled the program from the old laptops. The support team emailed me within a few minutes, and sorted it all out. Very impressed! – Thank-You
Review by Makfai Assender4 months ago
Apps is really good and tech support too!!!
Review by Goutte4 months ago
I've had this for about 3 years now and find it a great tool and very simple to use.
What makes it stand out though is the response from their support team. I had an issue with my license and it was resolved within a matter of a couple of hours.
Great experience all round
Review by Kaetlin4 months ago
Excellent technical support. Very prompt response.
Review by Warishta5 months ago
Best I have used for recording lectures. What's more I received very prompt and excellent service regarding an app activation query.
Review by Hiepsimu5 months ago
I've been using Screen Recorder and it has always worked perfectly. Also got very good support :)