I highly recommend them!! I've used ICDSoft since 2006 and they have always been incredibly helpful and professional! Anytime I have encountered an issue, they are prompt to either solve the issue or guide me in the direction of my question.
Review by SmittenKitten Bither1 month ago
I manage a site that has been on ICDSoft/Sureserver for 12 years and another for about 9 years. I haven't dealt with customer service much, which is what I like best about it, but the few times I needed to know how to do something the advisors have been quick to respond and super helpful.
Review by Murali2 months ago
Always have a solution
Review by UoL Siedl2 months ago
The ICDSoft support team went way beyond our expectations in helping us move a complex Moodle installation from the old hosting provider to ICDHost. I cannot recommend them highly enough. They continued to check and adjust the configuration during the move of the software, database and domain name to the point where we now have a fully functioning site. Thank you ICDSoft!
Review by Astronomychick2 months ago
Hey, I'm just a simple user. ICDSoft hosts my site which is mostly an off-site file holder AND I use it for email (like my "junk" email I give to sites that need one and to which I DON'T wanna give my "main" email). So I'm no power-user for sure and my site has capabilities I can't even begin to appreciate. But two factors I CAN definitely appreciate are their tech support people - Sure Support - and their Control Panel interface. Tech Support is just SCARY fast! I mean, literally - just tonight I asked a question and, after reading three or four emails, I went back and there was my answer. And that Control Panel - VERY easy to use and very clear (love the new Dark theme, too). Yes, I'm not one of the big dogs, but if you're looking for a quick and easy hosting experience, this sure seems like a good fit to me (been a customer since about 2006).
Review by Tyfin Threeo2 months ago
Hi, I have posted 3 support issues/questions in the last couple weeks as we changed shopping carts and got set to accommodate and alleviate some growing pains. Each time your support team got back to me incredibly fast, and went beyond with the fixing/instructing. Just wanted to say thank you and that I really appreciate this great service. Peace, David Bartholomew
Review by Connecticut McOscar2 months ago
The services offered by ICDSoft is unmatched and well worth your money and time. They have a customer service department that answers your questions super fast. I've used them since 2004'ish and will continue to use their services.
Review by Shanira Zoph2 months ago
Absolute be support and service I have experienced in 25 years of buying web hosting. Honest products and they don't waste my time with trying to sell me something I don't want. I've worked with other companies due to my clients using them, so I know what else is out there.
Review by Annabelia3 months ago
I have hosted my web sites with ICDSoft for many years and am extremely satisfied. I would highly recommend them
Review by Cewei Morbellon3 months ago
Excellent service and support. I was working all my projects with ICDSoft from 2005.
I love it.
Thank you so much for all!!!!
Review by Jiahong3 months ago
As a keen early user of technology, I often get in over my head. That's why I very much appreciate the quick, precise and effective help I get from ICDSoft tech team. Additionally their control panel is the most intuitive I have used and their help manual is complete and clear.
Review by Kreators3 months ago
Outstanding customer support! By far the best and fastest of any web hosting service I have ever used. Response time is typically a minute or two and handled by a real human! (almost unbelievable in an era of idiotic bots replacing humans). Thank you!
Review by Jennifer Thomas3 months ago
I can't think of many companies, except utilities, with whom I have had over 14 years of experience and it's simply mind blowing what an awesome product and customer service teams ICDSoft has. Over the years the hosting has added many features, products, data centers around the world and it just doesn't feel like the company has aged badly in all these years. Incredible people and customer-service-obsessed service.
Review by Donnelle3 months ago
After working with several hosting companies over a twenty year period, ICDSoft has consistently outperformed them on response time and most importantly, solutions. They go above and beyond often, and I can always count on them to support the needs of my clients at a level we can be confident in selling.
Review by Mr Morrissey3 months ago
I first started using ICDSoft back in 2002. Back then I was new to the Web arena and had a lot of support questions. Their support is second to none. Most times I would ( and mostly still do) get a response within 15 minutes and most of the time the solution to my problem was in the response.
I use their shared hosting plans for all my sites.
I've had to troubleshoot other people's Websites over the years. Virtually every provider I had to deal with I had to wait a minimum of 24 hours for any sort of support/response, sometimes longer. So what if ICDSoft doesn't have an 800 number.
ICDSoft continues to rate 5-stars with this happy customer.
Review by Deyanire3 months ago
Suresupport is always very quick and has never failed to provide what I ask for, and I'm stupid and a bad communicator.
Review by Gogolák Ranaivo3 months ago
I have hosted my website with ICDSoft for several years now. They were recommended by a close associate and I have not been disappointed. Love the uptime...the cost...the quality...and, importantly, the tech support. I'm not well verse on the advanced technical aspects of maintaining my site, so when I do have an issue it is usually solved rather quickly...usually within minutes!
Review by Russill3 months ago
I have been using icdsoft for 15 years. Their admin panel is intuitive, and their service via their online support ticketing system is faster than calling other big name services who offer phone support. They immediately understand the question and are quick with a spot on answer. Oftentimes rather than explaining to me what to do, they just took care of it. They are not constantly trying to upcharge me with more fees and bewildering services I don't need. Highly recommend!
Review by Shoresh3 months ago
The support team is very helpful and supported as long as we have any issue needing them to assistant and resolve.
Review by ReggyRassionance Azmarazli4 months ago
ICDSoft support is the best in the industry. I don't know how they do it, but they respond quickly and professionally.... Keep it up
Review by Aynomyus4 months ago
I have purchased services from ICDSoft for nearly two decades and they have always taken excellent care of me, as a customer and eventually a reseller. Their level of service is top-notch. Their response rate is phenomenal. Their reliability is second to none.
Review by Catford4 months ago
Excellent support, high quality services. I am working with them for over 15 years now and I recommend everyone to try their services.
Review by Zempléni Naknoi4 months ago
i Have been using Icdsoft services more than 10 years
they are the best in industry please continue improvements
All the best
Review by Morgin4 months ago
The support team is phenomenal. They helped me with my wordpress issues (issues that had nothing to do with ICDSoft) and were very quick to answer and help. Keep it up!
Review by TattyMatty4 months ago
Fast and very reliable hosting. I love their Control Panel: intuitive and straightforward to use, and powerful at the same time.
And their support is amazing!