I ordered 2 packages that were never delivered I’ve been emailing this fraudulent company non stop not getting any answer other than this is your ticket number to track that cannot be tracked and someone will contact me this is ridiculous if this website is a scam why is it still up for everyone to get ripped off
Review by BethandDave1 year ago
Took the money out my account for inmate package which was never recieved.
I paid to get a package sent to an inmate I noticed the money was taken out my account but still hasn't been delivered to inmate after 2 weeks.
Review by AnonyAnonymous Forness2 years ago
I oreded 32.worth of food, for my lived one. In escambia co jail, Pensacola, Fl, 32507
Review by Teong2 years ago
Not responding to order that was never delivered
My son is an inmate at santa rosa county detention center and I was told to use I Care gifting to order food and coffee packages so I went to their site and placed my order and paid them an extra 9.99 for two day shipping. That was on 11/25 and order has still not been delivered. I cannot reach them by phone and when I correspond by email they answer back but don't reference the order. The site just says PAID.
Review by Florescu3 years ago
Took money for order, didn't send gift, website gone
I paid 35 for a care package to go to my sibling in jail and paid for 2 day shipping. She never received it. Now their website doesnt exist anymore!
Review by Marckee3 years ago
Company took my money for goods and never delivered. discovered they are known as scam company
I paid $35 for a care package to be sent to loved one in jail and package never arrived. No one ever answers their phone or returns my messages. Website said my order didn't exist even though I have photo of order specifics. Attempted to chat on their website; they respond quickly but don't continue to respond once I start asking about my order. I assume they only help those with ordering questions. Officers at jail said the company is known for their scamming people and never delivering goods. There is an icare.com site, theirs is .net and if you order from the .net site, your money is gone.
Review by PVlady3 years ago
I ordered 3 different package to go to three different location
I ordered to be sent to adoc and cdoc inmate never recieve the prison don't contract with them packages were returned where's my monies
Review by Lumira Lelio3 years ago
Bought two orders... Never received and never refunded
Spent $71 on a package and it was never received. Not able to contact the company and no refund. I filed a fraud report with my bank.
Review by NOLAarms3 years ago
Not returning calls and or emails attempented several times
I ordered product to be sent to my son , opened an account used my credit card, on 5/15/17 received an email that it shipped.. paid for 2 day shipping today's 5/30/17 no package not return calls and or email response from this company
Review by JamesTaylor3 years ago
Took my money with no delivery
On May 2nd I placed a purchase with icaregift.net with the delivery time of 3 to 5 business days that costs an extra $10. After that time there was no delivery so I called customer service only to get a voicemail so I then sent an email explaining my concern of the whereabouts my package only to get no reply. The next day I did the same thing I called b got voicemail so I sent an email. As the days went on I kept was getting angry that I wasn't getting at least a phone call from somebody. Here it is the 15th of May and still no package and still no reply. A tracking feature on the website that I had been using stated since the beginning that my package has not been sent out yet. Today's email was a bit strong in expressing my disappointment and requesting a refund and as usual, I got a pre-generated response with yet another ticket number and an empty promise of a call back from a customer service representative. I have no answers, no package and I'm out $50. Grrrr...
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