Used to use Totalstay a lot in the past, great deals on 4* hotels inclusive breakfast. Always worked very well.
Review by Lockzie3 years ago
Had not heard of hotel pronto before but booking went smoothly with no surprises. Would use again.
Review by Hossameldin3 years ago
Good value friendly hotel. Very clean
Review by Vidamo3 years ago
The buffet breakfast was incredible, there were great choices and the kitchen staff were always willing to assist you.
The room itself was spacious and comfortable but I was disappointed that I had no view at all being put on the pool level. This was also an issue for privacy as I couldn't leave my balcony door open as any person walking to and from the pool could see me.
The main issue I had with the hotel was its location. It was the perfect location for Dubai mall (15dh taxi ride was the max) however, no taxi drivers knew where the hotel was located, even after giving them the address paper the hotel supplied me! It was a real pain and ended up costing me more money in taxi fares.
The staff were really wonderful and that was the hotels only saving grace. A special mention to Amir for being so kind and helpful.
Also, there is constant construction happening in the area and I could hear it loud and clear from my room, luckily I'm a heavy sleeper!
I was told by staff that once construction is finished, it will be much better. I think it was not worth the money I paid overall. Maybe when the area is complete it will be worth that money but it certainly isn't now. I regret not staying next door at the Radisson blu which was cheaper!
Review by Ujvary Ferlora3 years ago
As far as the site booking and payment went there was no problem. The problems arose once we arrived at the hotel (hotel grand chancellor in adelaide) we noticed that we had been given the wrong room, we booked for a delux queen room and was only given a standard twin room. We immediately informed staff and all they could say was that they overbooked the hotel and had to give us the smaller room. So we asked for a refund on the difference between the two rooms, they then stated that there was no price difference in the two rooms even though on this site there was a price difference. We were pretty unhappy about the situation as we were expecting a nice queen sized bed to stay in but all they could give us as compensation was a late checkout and two measely free drinks from their local tap beers
Review by Shaquanna3 years ago
Although our room was a bit snug, the bed was comfortable and the shower and bath were great. The breakfast was superb and we loved the waffle maker. We would certainly go back.
Review by Johnontheweb3 years ago
Booked a room ,next day get an email saying they can't give the room and want a copy of credit card ,no time for that and never had that with agoda etc .clowns.
Review by Blondee3 years ago
Booked with Hotel Pronto as offered best price and availability for dates required. Will definitely be using them again.
Review by Roynon Tellz3 years ago
I had problem with the hotel, as they were not being trustfull and Hotel Pronto helped me! Totally satisfied!
Review by Anrik3 years ago
Hotel Pronto. The booking service this company offers is good. But the hotel in Vilnius Lithuania ( Panorama hotel ) was not anywhere even close to the standard advertised on Hotel Pronto's site. Now I already know that there is no way to check every hotel on offer BUT the hotel in question was little more than a homeless shelter and the rooms really are that bad. Do not stay at this hotel. First impressions of the hotel, nice lobby, nice restaurant. Then I got in the elevator the doors opened and O MY GOD what a nasty run down dump. Keep in mind I haven't even got to my room. The room. The only way to really describe the misery that greeted me as I walked in is to think of hell with a hint of cold war styling. ( Which is probably the last time anyone put anything new in it.) The bed is little more then a bag of rusty springs no really. The bathroom is simply falling apart in front of my eyes never mind the smell of rot and sewer. Please remember I am being nice about this hotel. If I listed all the things I found wrong in the hotel I wound be writing a book. The staff. Well what can I say, yes they can speak English, but when you boil it down they have 2 answers for everything answer 1= ( I don't know ) keep in mind they are standing in front of a computer with many things on it like the internet for one. answer 2= ( you will find it in old town ) Now if I was looking for the holly grail or the secrets of the life. These wise and nobble receptionists would have been of great help to my quest. The sad thing of it all was that I was simply looking for a laundry service, a good bar or good shops. However Vilnius is a great place to visit with friendly people and lots to see and do. Think of it as the Paris of the north east only much cleaner and safer it really is that beautiful of a city.
Review by Moyco4 years ago
We had two rooms booked originally and the wrong room was cancelled at the hotel. We ended up in a smoking room which was rather unpleasant and the only twin the hotel had left! I'm still waiting for a refund for the cancelled room.
Review by KrissGO Draudt4 years ago
5 Star, excellent, will deffo be recommending to friends and relatives and will be using it again ourselves.
Review by Saprina4 years ago
This was a grand spot and did the job nicely for an overnight stay in Palermo. It is well located to tour Palermo but as it was a city hotel the view from the room was out onto other rooms. Rooms are very nice with all the usual facilities of a 4 star hotel. The breaskfast was limited with no hot dishes and the waiter was under pressure but pleasent. Great value for what we got
Would willingly return
Review by Lighter Slenning4 years ago
easy to book and compare with other sites
Review by Tgn Sveland4 years ago
Great site and offers
Review by Bostin Rosshandler4 years ago
Excellent stay at the Silver Hotel
Review by Nazareas Bavdys4 years ago
Excellent company to do buisness with and I would have no hesitation using Hotel Pronto again.
Review by Reisestudio4 years ago
Booked for the second time on pronto, had no problems, prices are nice, and it works as expected...
Review by Shelver Derrow4 years ago
The Haven is wonderful
Yes they are doing work on the renovation but so what
We had a new room on the third floor
Unless you are in a wheelchair its no big worry. Manager was great
Let us check in early as we had a long train trip
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