This company is an absolute disgrace.
I have been waiting over 3 months for a replacement part, all I get is emails saying they are dealing with the issue.
The last email promised the part would be delivered on the 17/9/19, yet nothing arrived.
After Sales service with Honeywell is a complete joke.
I will never by a Honeywell product again.
Review by MimiUnderhill2 months ago
All of these poor reviews say it all.
HONEYWELL customer services are diabolical.
We recently purchased a wireless Honeywell Solar intruder alarm from Screwfix for our home.
On installation we noticed that the rechargeable battery was almost 3 years old, I contacted Screwfix who investigated this and found that all of their recent batch of Honeywell alarms were the same.
I then contacted Honeywell countless times trying to get a new battery sent out.
IT WAS A TOTAL LOSS SPEAKING TO HONEYWELL CUSTOMER CARE.
After countless emails and calls it turns out that the actual battery that comes with the Honeywell Solar siren cannot be purchased !!
All Honeywell do is keep sending the me the voltage of the battery, they cannot tell me where to purchase one from.
I have asked them numerous times to just send me a battery direct from themselves but they say they do not manufacture the alarm, they only put their brand on it !!!
That's fine, so just get the manufacturer to send me a battery !!
Honeywell are now ignoring any emails that I send them.
So take a tip, DO NOT purchase a Honeywell Solar Siren as the battery cannot be purchased anywhere, even though the installation guide advises to change the battery every 36 months.
Which incidentally is how old the battery was when I purchased the Siren brand new.
HONEYWELL YOU ARE A SHAMBLES !!!!!!!
Review by Okegbenle7 months ago
I ordered some air filters that were never delivered. The Honeywell store refused to either replace them or refund the money because, according to the store, the USPS was to blame. The store needs to stand behind its product and guarantee delivery.
Review by Jakarin1 year ago
Leaves no residue. Great control and easy to clean
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North Quentin Road 407