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Review by Miguel O.5 months ago
Since there is no H. R. department looking out for the best interest of the sales associates, hopefully this review will help address that issue and the lack of leadership at the store manager level and even the regional level. The toxic environment at Homezone Furniture in Mesquite is clearly the result of Chris Cooper's micromanaging, biased and even sexist behavior to name a few. Chris Cooper has even gone as far as to speak behind his sales representatives backs and speaks poorly of them with fellow manager Robert of Burleson referring to them as "douchebags" for being only seconds late lacking moral courage to confront anyone face to face, Actions and words unbecoming of managers that should set the example and not gossip and spread rumors like Chris Cooper and Robert are known to do. As long as you don't inconvenience Chris Cooper during working hours and say yes sir no sir while he is swiping left and right on Tinder and Bumble dating apps you're on his good side. I don't know about you but I thought this was a furniture store selling furniture for the hard working American not Chris Cooper's personal time but if you can provide a suitable girlfriend for Chris Cooper in exchange for furniture that he is willing to buy for you then you are also on his good side just ask the sales associates still working there. I don't think anyone of them would be willing to allow someone they know to date such a low value individual and simp. Growing up no one ever taught Chris Cooper how to become a man that explains it in his lack of masculinity towards other male associates, his sexist behavior towards other males and only hiring women because of his shortcomings as a man in his personal life, bringing stress and frustration into the workplace affecting the rest of the sales staff with his emotional behavior. Last but not least is the despicable behavior towards Oneil Whyte one of the hardest working people I have ever met, Chris Cooper singles out this young man on a daily basis. Who knows why, maybe because of the color of his skin or because he feels threatened and jealous which are common Chris Cooper traits, you should judge a man not by his skin color but the content of his character these are tough times we are in for Chris Cooper to be showing such childish behavior. Picking and choosing when things are inappropriate or "red poster" making up the rules of the store as he goes. You are never allowed to call in sick according to him because you hurt the team are his words but only chooses who to enforce the standards upon showing once again biased behavior and unfair treatment. I myself only ever called in sick once this year but wasn't allowed to be ill, knowing full well COVID 19 could of been present in the store which consequently shut down for a day for COVID 19 because another associate was ill. I guess selling furniture was more important than the well being and health of the staff which are grounds for a lawsuit. Fair warning to anyone choosing to work at the Mesquite location as drama follows Chris Cooper but do not stand your ground for he will certainly shed tears for not being included since it's a place of business and not a place to make friends. Let's hope these issues are dealt with swiftly so no other future associate has to deal with this.
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Review by Tiwan7 months ago
You all forget my Pillows and Legs to my Sofa set.
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Review by Vera9 months ago
Box wasn’t open I paid fir the services. Then it’s was broken they had to come back and pick it up.
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Review by Victoria10 months ago
Salesgirl nice. Bought two furniture sets for bedroom and was going to buy new couches but when I asked for them to work on price by giving us electric batteries and we would buy the electric couches they refused. Sad because we were going to spend almost 3k cash on everything so why be cheap with us? Also the delivery guys should not be treated as if their health doesn't matter. We purchased before the store closed for Corona and got our delivery but the guys who brought our furniture said they were being told if they didnt show up for any reason, they would be fired. You should not be threatening these men knowing we were on the eve of a global pandemic telling them they will be fired if they stay home for their health. Thats very sad because you also put your customers health in danger too.
The furniture is okay so that's why I say 2 stars.
Editing my comment to give one star. Do not call me a liar. I had your guys in my home and none of the employees who are responding to this email were there. Also there were no masks or gloves on them. I do have screenshots from my ring doorbell device which confirms this they were not wearing any of this "protective gear" you claim to make them wear. As a result of you calling me a liar, I will make sure to share this review in more places. You can not delete every review just because you believe it makes you look bad when it is the truth
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Review by Thomas11 months ago
Couch going in a 2nd time for same repair. Have a 4 hour window for pick up. We are now in the last hour of that window and not even a call. We are not happy.
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Review by Apbrill1 year ago
Poor customer from the lady and the man. One man turned off the television while our child was watching tv. And the lady that help us wasn't to customer service, she stated we are getting a blue chair, and it arrived brown color smh...
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Home Zone Furniture is rated 4.0 based on
101 reviews
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Contact
2302 W Marshall Dr
Grand Prairie
75051
United States