I was waiting on the phone to speak with someone for 15 minutes. Once someone answered, they immediately put me on hold without asking me for another 5 minutes. When the phone rang again they answered and immediately hung up on me. This is extremely unprofessional and unacceptable for anyone providing service.
Review by Gedell Manasse3 years ago
I told the agent that I didn't want more than a $1000 deductible - however, it turned out that the deductible on the Travelers Insurance policy that was recommended was $1500 for "regular" claims was/is $1500 and for wind/hail damage 2% of the insured value; for me, this is $2860!! Yes, I certainly should have read the policy more carefully instead of relying on the agent's word that my deductible would be $1000. Now I have to have my roof replaced because of hail damage and cannot afford to pay almost $3000. All the other insurances that I've seen, talked to, or heard about from others do NOT charge more than 1% for ANY claim. I will never use this company again and will cancel the Traveler's policy as soon as I save enough money to pay for the repairs ( which will not be until after next January.)
Again, I realize that I should have read the policy more carefully instead of trusting the agent's word - unfortunately I DID trust the agent. I won't ever make that mistake again. I won't recommend Homeinsurance or Travelers to anyone.
Review by GarethG4 years ago
This was a great experience for me JESSE TAYLOR did a great job taking care of me . He save me a lot of money and explained everything very clear to me . He went the extra mile you might say. Very professional!!! 15570518
Review by Kersey5 years ago
I dont know how they got my # They called 6 times in 2 days, asking for a George T? I kept telling them they got a wrong phone#. I finally got pissed when they called at 6:05 am this morning and woke me up. Not cool!
Here are all the numbers they called from;
Review by Jedijebs5 years ago
I decided to shop our homeowners insurance and in my search came to this site. The agent that called was very knowledgeable, patient, thorough and pleasant. He ended up saving us $1000 a year.. We did not lose coverage, have the same deductible and even the earthquake insurance was still included. We were so impressed we had our auto checked and they saved us $200 a year on our auto insurance. I Loved the ease of setting up the accounts with the new companies and the ability to go online to pay the bill and check our coverage. Even more impressive was the fact that yearly Homeinsurance.com inputs your current information and checks to be sure you are getting the best deal. Shopping insurance is no longer an issue. They do it for me!! Couldn't be happier!! Thanks for great service and especially thanks to our new agent, Kristofer Erickson.
Review by Neimut6 years ago
this company found what I had to have and saved me money. check them out Bernie biagiano
Review by Babzee Atlas6 years ago
The hassle free way to get the quote you want is with Homeinsurance.com!
Review by Alice Hobos6 years ago
Wow, I am still in shock as to how much I saved ! Over $1,200 on my auto ins. and homeowner's policy. The agent Stephanie B went the extra mile to find the same coverage we had, at half the price ! She warned me I better be sitting down before she told me the savings. LOL I still can't believe it...Hey homeinsurance.com ,Stephanie B deserves a raise ! Check this company out if you want the absolute lowest insurance rates. I'm going to spread the word to everyone.
Review by Customerlayton6 years ago
Ian was very helpful and most of all, understanding. He was knowlegeable and explained everything to me.
Review by Lutaeme6 years ago
I have used Homeinsurance.com in the past and due to the positive experience I used them again when shopping for new insurance. I was very pleased with the process and my agent was very helpful in explaining coverage.
Review by GRichards6 years ago
I've been an Allstate insurance customer for the last 25 yrs. One day they send me a letter drastically raising my insurance rates. I was a life, auto, and homeowner policy holder with the company. Made one claim in the 1980's for a $700 carpet damaged when my water heater broke. My rates increased from $639 in 2006 to $1,659 in 2013. I felt violated and decided to shop around. I made one call and they shopped for me. Mark Z. got me better coverage (from an AM Best Rated A company) at half the price of my old policy.
Review by Duurenbayar6 years ago
I really appreciate being able to go to one agent that was able work through what company had the best deal for us and explain coverage options to me. Superb service by the agent Adam Benfer who worked through several options to come up with a good solution.
Review by Angelica6 years ago
The service I had today was very good. The agent asked many questions and wanted to get everything right to provide me with the most competitive investment property insuance policy.
Thanks you very much for the service!
My Confirmation # is: 14379150
Review by Nyvee Derrow6 years ago
Confirmation # is: 14398937
I was shopping for quotes of both home and auto policies for days. The service I received from homeinsurance.com definitely stands out! The premiums were lowest and the agent was very professional and patient.
Review by Freebreeze Martsi6 years ago
Andrew was extremely helpful and engaging. He gave all the information necessary without going through tons of unnecessary questions. Looked for (and found) the best quote I had gotten all day! Am very pleased with my experience and will be referring him to my friends as well! :D 14406650
Review by Karwing6 years ago
Got best rate over many companies!
Review by Ceceilia6 years ago
Stephen Lewis's expertise in the insurance field was immediately recognizable when he reviewed our present home and auto coverage. He pointed out how much insurance we needed and the proper deductibles. We saved hundreds of dollars and would recommend Homeinsurance to anyone. Our sincere thanks. #14360969
Review by Binno6 years ago
I am so happy to have found homeinsurance.com if it was't for their insurance agents I wouldn't be able to close on the house I was buying. Thank you for helping me through this stressful time.
Review by Axenfeld Hagendoorn6 years ago
quick polite service and saved me $ 14390607
Review by Seolhwa Derrow6 years ago
Saved almost 50% on my Home Owners Insurance and even saved some on our car insurance. Very happy with the results.
Review by Altalia6 years ago
I normally do not like to conduct business over the telephone but the representative made me feel right at home with the process. He took the time to allow me to compare their proposals on home and auto insurance to my present policies and coverages. I would recommend them to anyone in need of reviewing their insurance needs. Conformation #14339992
Review by Mazais6 years ago
HomeInsurance was a quick and easy process that saved me hundreds of dollars on my home insurance. Adam, the agent who helped me, was friendly, courteous, and knowledgeable. Highly Recommended.
Review by Reaperfied Vadgaokar6 years ago
I'm a first time home buyer, I did the on-line request for Insurance quote, all came back with low rates until you call them. After answering the normal questions rates jumped up 100-150%. Unknown to me I googled home insurance this site popped up. I called gave my information and was hold for a quite some time, I know it's a Saturday busy for them, I hung up and called back 2 hours later talked to a rep. and informed her I called earlier was on hold for quite sometime had to hang up due to me at work, she promised me the next available agent will call me back, sure enough Chris called me back within 5 minutes. After answering the normal questions and what coverages I wanted, Chris called me back with a his quote my jaw dropped all I can say at that time let's get it done now. All I can say to anyone looking for coverage this is a one stop place to go to, WORTH THE WAIT!!!!!!!.
Review by Deens6 years ago
Great customer service. Love the savings. 14346080
Review by Bbb6 years ago
My Husband and I are purchasing our first home, which some of you may know requires alot of work! I called Homeinsurance.com and was asked a few questions before being connected to my Insurance Specialist Jeff. He was very knowledgable about the product and services and got me all set up with my new insurance policy in minutes. I didn't have to do all the leg work of shopping around and was able to move on to other important details of our purchase.