Delivery was short protein for one of the 5 dishes received. Contacted customer service on a Saturday night, was generously refunded by Sunday. Found no fault in their customer service response to correcting their error.
Review by Smarandache3 weeks ago
I had used Home Chef in the past but this new program, Fresh and Easy with no cleanup, and meals I can prep in 5 minutes, this is by far the best. I was afraid the convenience would lack in tasty, but no. THANK YOU to the chefs who have worked so hard to come up with 2 serving recipes that can easily be put together and healthy as well. I LOVE THIS!
Review by Shwetha Spagnuola1 month ago
Delicious! We have loved everything we've tried. This service has helped me try recipes I might otherwise pass on since you receive only the amount of ingredients you need for the recipe you are making. You don't wind up with left over items you won't use before they're outdated. Love it.
Review by Hyukjin Heerlein2 months ago
So far, every single issue that we have had (which were only 2) have been dealt with very swiftly and professionally.
Review by Rogieh2 months ago
Home chef, more like home chump. Two big thumbs down, my girlfriend and I tried this after being big fans of hello fresh.
Actually what happened was that I bought Yankees world series tickets, and ticketmaster was like “Hey, wanna try some mediocre food....at a .... discount?” So I ordered three boxes at a discount, and I am cancelling all future orders based on how pathetic the first two meals were. Holy moly, this food was so bad! Go buy a HungryMan TV dinner, way better than this sorry excuse for food.
Review by Ayantuali2 months ago
Just plain food with innovated twists that make the food special. Love the amount of great choices. The oven ready ones look small but plated are the same as their regular entrees which are entirely adequate. Occasionally a SNAFU with freshness but to b expected with food boxes. CS response is satisfactory but won’t credit whole meal if missing/damaged one item. Check your fav chefs, some are better than others for ur tastes and include more food groups to balance the meal instead, for example, just tacos.
Really impressed with quality of meats. Been with HC for 3 years, averaging 2/weeks/month.
Review by Leeshea2 months ago
We canceled after 1 delivery. There was no value there. We got the "Nashville" chicken tacos and two other entrees. We made the tacos first and it was just awful. First off, a little Franks Hot Sauce on skinless chicken is as Nashville as a dry noodle. They should go read a couple recipes on how to make actual Nashville Chicken. I won't even call it Buffalo style since it would be a bad version of that too. There was maybe $5 worth of ingredients in there. We finished the meal, pulled the other two meals out of the fridge and literally tossed them directly in the trash. Then jumped online to cancel. Honestly it was bad enough that I doubt I try any other company like this. For the same $60 a week they cost we can get delivery a couple times a week and like it much more.
Review by Yanshan2 months ago
I like all the information and various recipes they are great and I love cooking them. At first when I tried wasn't getting the hang of it but now am getting it .They are all easy to make recipes
Review by Tishane3 months ago
I can't believe I've been using Home Chef for 10 months because for YEARS I avoided cooking because I didn't like 1) finding recipes, 2) making a grocery list of ingredients, 3) shopping for the ingredients, 4) measuring, and 5) wasting money because of unused ingredients. Home Chef fixed all of that! Now I choose from a small group of recipes (as opposed to searching for hours on the Internet) and get pre-measured ingredients sent to my house. EVERYTHING that I hated about cooking has been eliminated and now I actually enjoy it! Additionally, for the first time in my adult single life, I'm eating healthy, well-balanced meals that taste great :-)
Review by Chrisgeena3 months ago
I used HomeChef for 6 months or so and we got bored with the menus and "suspended" our subscription. We had a credit when we suspended and that credit was about to expire so we restarted our subscriptions. The first delivery was a day late upsetting the schedule for the entire week and it had cherry tomatoes in it. Many of them were crushed.
The next week I got a notice saying our delivery was on its way. I couldn't remember order anything, but thought maybe my wife did. The order came. It was just a bunch of fish ,We didn't order fish. HomeChef has MEALS. I don't know how we got this and they never reply when I try to find out.
Every time I start creating an email in the app it wipes out my email and takes me to the FAQ for questions on how to change your schedule.
I don't need the FAQ. I need my money back and all this fish taken back.
All in all I am EXTREMELY unhappy with my restart of HomeChef. I have asked them to deactivate my account (not suspend. take me off your customer list) to no avail.
I have the right to control this but HomeChef thinks otherwise.
I hope this gets their attention. Cross fingers.
Review by AbigailGianfelici4 months ago
We tried Home Chef for 2 weeks (2 servings x 3 meals, low carb options). The meals were very good and a breeze to prepare; however, we had to cancel because of the serving portion sizes. My husband is twice my size so he really needed 2 servings for himself. Since the meals are only offered in one-size-fits-all serving portion sizes, this didn't work for us and the option to order 2 additional servings would just be too expensive.
Review by Ruweshka4 months ago
As a single, working mother, it is so difficult to plan and prepare tasty meals for my daughter. At the suggestion of a health coach, she recommended Home Chef. It's been the best decision because the meals are easy to make and are DELICIOUS! All of our meals are delivered extremely fresh and take out the stress of trying to invent a meal different from the normal spaghetti, tacos, and grilled chicken I often make. I feel like a chef when preparing these meals.
Review by Eyemdphd4 months ago
I got my first meal from home Chef on September 18th I had ordered the filet with an add-on of shrimp and the pork tenderloin medallions with an add-on of shrimp. When I got my food the pork tenderloin medallions were missing. I contacted homechef the customer service person with whom I spoke said that since I got the shrimp I didn't get the medallions. That made no sense to me because I had paid extra for the shrimp and when the package arrived I had all the fixings for the pork tenderloin medallions I just didn't have the meat itself. I have written daily trying to get this straightened out but nobody has bothered to get back to me . I am completely disgusted with homechef and would give them a negative star if there was a way to do it
Review by Lauterjung4 months ago
Best stuff I’ve had in a while and super fun to make!😁
Review by Konate4 months ago
Very goodd and great recipe..
Review by Bafford4 months ago
I have had several shipments from Home Chef and there has been poor quality produce in every box. At first I thought maybe it was just that the shipping service had mishandled the package. But that turned out not to be the case.
I have been sent cauliflower that had a strong odor and turning brown, bruised pablano peppers, damaged zucchini on two occasions, and wilted, browning green onions.
It's really a shame because the other ingredients and recipes are of good quality.
The first occasion that I received bad produce, I called customer service and received very generous credits to my account and was hoping that future shipments would be better.
I started avoid ordering the produce that I had issues with. But most of the produce I received from Home Chef was of poor quality and I have decided that it's just not worth the cost.
Review by UncleChris4 months ago
I do rate home chef highly, with the exception of the delivery service. The food is sometimes frozen, or late without notice. I think they should look into another service that can handle fresh foods and be more consistent.
Review by JMilli Bransfield4 months ago
Best thing ever
Review by Mooheng4 months ago
Recipes are easy and delicious. I love the option of fresh fruit and yogurt smoothies which is unique as compared to other home delivery services I've tried. the BEST value too for the money. Customer Service is responsive and efficient too!
Review by Joshua4 months ago
Home Chef has changed our way of planning and preparing our meals. We no longer have to plan, shop, measure ingredients, or store leftovers. Just being relieved of all these tasks is so liberating. And the meals are consistently delicious. In fact, we are spoiled by Home Chef and will not even try other similar services. We see the effort Home Chef makes to think of everything we need. They offer so many intangibles, such as the fun of cooking together, the super easy clean-up, the fun of trying of new foods and new styles of cooking.
We feel guilty for abandoning the old way of planning and shopping, but not enough guilt to stop ordering from Home Chef.
Review by Kboo4 months ago
We love home chef . Everything always arrives in good condition, produce is always fresh. The recipe cards are easy to follow. The meals are fantastic. We order 3 meals a week. Takes the stress out of meal planning after a long work day.
Review by Runamuck Ordys4 months ago
The best meal kits ever. Never had a bad one yet.
Review by Tabs Spillett4 months ago
We have been eating Home Chef meals for two years and we have really enjoyed the variety of options.
Review by Delaenie Floud4 months ago
Meals quick an easy to prepare. All ingredients fresh. Delivered promptly every week same day and time. Have had a meal that we didn’t love
Review by Bruers4 months ago
We love Home Chef! We recently switched from using another meal kit service for the last 3 1/2 years and we are so glad we did. Home chef is more our style of food and we love how easy the meals are to make! Loved everything we have had so far!