I ordered two teapots from the Franz Porcelain collection...products were as advertised and arrived in perfect condition...well done
Review by LisaBoba3 weeks ago
Really loved the jewelry I ordered! There was an issue over a cup that I ordered being on back order but it was solved fast and efficiently. Will order again from here!
Review by Bhasit Alowa1 month ago
I ordered an item on May 1at. Was told by company it would ship may 4th. May 6th I was told the item was out of stock, reordered from their supplier and would be shipped out the next morning. Today, May 14th I'm told the pallet of shipments was stolen by USPS employees!?!
I asked to cancel the order and requseted a refund only to be asked to provide a cancelback order number. What is that?
They suggested I purchase from another seller next time.
Do not order from here
Review by Jhallyn Kortova2 months ago
I was impressed on how well the shipping packaging was for the fragile items that I had bought for my Mother's Day gift. Had a little trouble with the banking transaction to start with but we got that problem resolved and I was very very happy with the hummingbird glass blown figurine that I got for my mother for Mother's Day. I would recommend this company two of my friends
Review by Tacina Derrow2 months ago
I love the detail of the pacifier. It's a good deal! I look forward to seeing more things. It's a unique item and I would purchase it again. Martha
Review by SeekingFairness2 months ago
Mistakenly shipped the wrong finish item. Gave me a discount to keep it, and will ship the correct item along with an additional discount and free freight when it becomes available. That's about all you can ask for!
Review by Carosati Gillcrist2 months ago
I placed an order (excess of $1,000.00) for multiple pieces for a dinner set over 1 year ago! HomeBello charged my credit card and only sent me half of the items. Josh, AKA "Mr. Customer Service by Text", strung me along for 6 months claiming the items were on back order and coming from Europe. That was 6 months ago! Now a year has passed and I never received my items. To add insult to injury, Josh stopped responding to my e-mails and texts.
Review by Vique2 months ago
I placed an order with this company online, and they were initially processing my order for a long time. When I reached out to ask where it was, the apologized for the delay and were able to ship it right out. Upon arrival, it was the wrong item. They asked me if I wanted to keep the new item for less, and told me the item I had ordered was on back order but could order it as soon as it became available and they would let me know when that was. They did right by me!
Review by UserJH Peacock2 months ago
There is something seriously wrong with this place and this website! Authorities should shut this place and website down. The idiot running this scam website is a complete $#*! and should not be trusted. No one should ever place an order!!
Review by Chutimon3 months ago
Be very cautious when ordering from this company! Their return policy is basically nonexistent for much of their merchandise and when you can they return you only have 3 days to do it, they charge 20% restocking fee (based off retail price not sale price), plus $12.95 shipping and a handling fee., etc. Good luck finding an actual person to talk to in customer service too, you will basically have to text them or email them- very odd. The marketing of their products is questionable, in my opinion. For example, they show photos of jewelry/rings with stones in them and the description says: stone type, Onyx stone color black, but if you don't read the small print or scroll all the way down the description page you will not see the statement that says the stones are not included. I found the customer service to be very passive aggressive- they responded to my question with an email and circled the statement half way down the page and never addressed the shadiness of the rest of it. Not a Better Business Bureau approved company. I personally will never use this company again and will tell everyone I know of my bad experience. Lesson learned the hard way here.
Review by Walkingmann4 months ago
Not several stores offer genuine Arte Italica Dinner wares. As I found on Homebello, the collection isn't too wide but it's pretty good. I ordered the Arte Italica Burano Dinner Plates (6pcs) and am satisfied with the product. I'd only ask to add some more items that are generally available at other stores.
Review by Shokufeh5 months ago
Bought a Jim Shore figurine from HomeBello! The item came in great condition, however due to my mail carrier they damaged the original box of the item. I was disappointed with this, but accidents do happen. I contacted HomeBello and they took this into consideration and gave me a partial refund due to the damaged box! Even though this happened and not HomeBellos fault at all they made the situation better. Because of that I will continue to support them! The customer service is great and response time (emailing) is very fast! I would recommend them to anyone looking to purchase anything they sell!
Review by Nxphela5 months ago
Beautiful artwork. I purchased it to replace one I broke. I added a glass dome and my mummified hummingbird. Love it!
Review by MangoJax5 months ago
I was amazed at the product received, even with international delivery, I received before the deadline and the product is amazing
Review by Honya Marca5 months ago
awful customer service when i TEXTED to pay a split payment on two credit cards also text was delayed and NO PHONE CALLS?? and coupon codes online are scams to get you to go to the site and then get your email and get you to purchase items
Review by Angelikac Kreqeli7 months ago
Placed an order and then, less than 24 hrs later requested to cancel it. It was cancelled but an ranting and rude email was to me. I responded and more rude and ranting emails followed- " for god sake this morning you needed a whole set of china and now you decided you won't???? Are you out of your mind???"- this is ACTUALLY A QUOTE FROM THE EMAILS TBEY SENT ME. Be warned- STAY AWAY.
Review by Sumitraa7 months ago
The mini ceramic pink tree was exactly what I was looking for. Perfect size for the dresser and multi color bulbs shine bright. Love it!
Review by Fracois8 months ago
I loved the A&M pendant! It was beautiful and looked exactly like the picture :) I couldn't ask for a better piece of jewelry.
Review by Nureni Akandwanaho9 months ago
I ordered a ring, expedited shipping. Tracking shows the purchase as not shipped and the ring has never arrived. I asked for another ring to be shipped and was told they are out of stock. They advised to cancel the order which I did. I asked about a refund and was told the manager declined to refund as the ring is not refundable. I stated I have never received the ring and now Homebello will not respond to any communication.
Review by Aezurvin9 months ago
I got this glass turtle as present for my mother and we both love it! It's beautifully made and well crafted.
The price was also very affordable. I feel that I could have paid more considering the quality of this gorgeous little piece of art.
The only concern I had was that the shipment tracking appeared as if it was never shipped, but then the product arrived within a week and in perfect condition, so I have no complaints.
Overall, my experience with HomeBello has been very pleasant. If I'm in the market for more stuff, I will be back!
Review by Greecon Kumpe9 months ago
My Texas A&M pendant is a must have for any Aggie fan! You will be very satisfied with the exceptional quality of the jewelry.
Review by Aemonn Kosan9 months ago
I have shopped at this store a couple of times and I am so impressed with the items as well as the customer service. I could not be happier and I know I will be shopping here again.
Review by RosalieAnne10 months ago
The perfect way to show off your spirit at the Aggie games . I cant wait to see everyone wearing these ag Kyle Field .
Review by Mingzhe10 months ago
Ordered an item that showed as "in stock" on the website. 5 days later, I received a notice that the item was actually not in stock and was going to be back ordered for 2-3 weeks. I agreed to wait. 3 weeks came and went, so I followed up and asked them to just cancel the order. No response. I followed up again the next day and they said that they would be shipping it out with expedited shipping at no extra charge. I reminded them that I requested it be cancelled the previous day and I still expected a cancellation. I was told that my "sales associate" would get back to me. Whoever that would be, they did not. I followed up every day for three days with no response. I had to dispute the charge with my credit card company.
Review by BrooklynBodyFIT10 months ago
Beautiful Earrings at a good price. I love them. They are the perfect size and weight. I will be back to buy more jewelry! Thank you