Homary.com Reviews

COMMANDE 700001046. Aucune livraison, au bout de plusieurs mois. Message type du support. Demande de remboursement qui clos la commande, bien entendu aucun remboursement effectué de cette société, malgré leur mail ( 2 fois) m'indiquant que le remboursement serait effectif d'ici 24h, après 1 semaine , aucune trace ! A FUIRE, ARNAQUE

Homary.com is a total scam! They take your money and promise delivery dates that come and go with no tracking numbers!

They take your money and run. Don’t buy from here!! Bought a couch TEN weeks ago. Customer Service says I won’t be getting couch for another TEN weeks with a whole bunch of bs excuses for the delay. All the while online it still says 5-8 weeks delivery. BUYERS BEWARE!!

Couldn't be happier
I spent weeks looking at these lights, wondering if I could justify buying these beautiful lights. I finally succumbed and I couldn't be happier. They are so beautiful.

Beautiful table- beautifully priced
Very sturdy and it looks beautiful... I also love that it doesn’t take up a lot of space. I have a very small breakfast nook. I highly recommend this product!

In love！
I was looking for an all black dinning table and I stumbled across this one. It was actually my last pick. However when it arrived I was actually shocked with how much I loved this table. It's so nice and affordable! On top of that it came 4 days early!

10/10 would recommend
My child LOVED this, and he's a boy. He unfolded it and literally said WOW!! It doesn’t matter what the color, he loves Peppa pig toy so much. but now is his couch, He has been excited over it all day. I have one happy baby.

I purchase an item from Homery which was ideal but unfortunately did not fit the place I needed it to fit. I requested a refund, which was agreed. I returned the item, using the post office. Unfortunately I did not obtain a tracking number, so Homery are refusing to refund me. This company has moved office 4 time in less tha 12 months, be careful they are a very poor company and not to be trusted.

My original order was placed on the 11th July with an estimated delivery of 9-11 weeks. I wasn’t notified as to what was going on and it took me to
reach out in September to find out what was going on. Offered me a
paltry $50 compensation for the delay and poor service, I accepted £60.

I was then told it would take another 4-7 weeks. 7 week point passed, so I rang up to find out my order status and told it’ll be received into the UK by end of December! How on earth is this acceptable.

I fully understand the difficulties of the pandemic however it’s shocking service and lack of communication. Effectively taken and held on to my money for 5 months, I have no goods to show for it and to top it off, then deducted the £60 off the refund?! Looks like a great product and design, I’ll never know what it’s like in reality because I’ll never use Homary or recommend it to others

great experience
I had a great experience with this company. Loving my furniture. Would definitely order again.

good gift choices
My little sister likes the table lamp I sent to her very much. Its warm light and unique design both make us feel excited. In the future when I need to prepare some gifts, I think I would place more orders from this website.

I wish I knew how to pass on compliments to our customer service, so that they would get the credit they deserve and know how much we appreciate their good service. Whenever I meet problems, there would a nice customer service agent helping me timely. I truly appreciate this thoughtful service.

I brought a light which was over £200 we only found out when it landed in Britain that we had to pay tax over £30 because the delivery was from China not within the EU. The subsequent emails have been very frustrating to get the tax back. Apparently it is unusual to.pay half of the tax to customers. Sorry but it should be apparent when you buy the product that there is a possibility you will require to pay tax. DO NOT BUY FROM THIS COMPANY

I really do not know what this company is about?? I placed an considerable order back at the beginning of August on an expected 9-11 weeks delivery and completely understanding that due to COVID there may be a slight delay. However, 13 weeks in, I have no email advising of any such delay, no furniture, no way of contacting HOMARY as the phone continuously rings out as unavailable. I am starting to worry about this company!!

prices are reasonable
I really appreciate the quality of the shower faucets at Homary. In addition, their prices are extremely reasonable. I wanna recommend these nice products for you.

Haven’t even received item yet but already disappointed with homary.
Purchased light fitting for £99 being advertised and told it would arrive on 15th October, on 18th Oct not arrived so contacted Homary to be told it was shipped from China on 15th Oct. We now have to wait for this to arrive up to 4 weeks and possibility of import tax to be charged also. Due to false advertising we will be expecting a full refund and will purchased the light fitting with a UK based company as Homary lead us to believe.

Its been over 8 weeks, I STILL HAVE NOT RECEIVED MY ORDER.

First time using Homary furniture, will definitely use again. Well presented website which is easy to use and good prices, staff were all helpful. Products were as described and arrived on time and the delivery price was also very reasonable. Quite impressed also with the range of furniture on offer.

I purchased 6 dining room chairs from the company back on June 2, During this time we were advised to allow 5-8 weeks for the delivery. After 8 weeks I reached out to the company regarding the status of this order. fast forward I had to reach out several times and was advised that the chairs were waiting for pickup. I ordered the chairs to have an event at my home for Labor day unfortunately I was not able to have the event and had to cancel it. Since then we have been sitting in patio chairs since June. I am just now receiving the chairs from the company as of 9/4/2020 Had I known that they do not manufacture their own chairs and order from the china supplier I could have ordered the same chairs for a cheaper price directly from the supplier itself. I find it was a bit ridiculous to have 3 months almost running into 4 months for chairs. The chairs were nicely done its only been a few days cant speak on the quality but from service alone I can run the risk again of ordering from this company.

Definitely would recommend if you have a small family. Excellent dining table, very easy to put together and as a nice clean look, just what I had imagined. I love it because the table is extremely easy to keep clean. It looks great in my apartment also.

Simple yet stylish round coffee table is very suitable for my apartment. Although it is relatively small, it can also store things. They seem durable so far! You will not be disappointed to buy it. Highly recommend!

Do not buy from this company!!!!!!!!!!!!!!!!!! This company is awful. They dont have a customer service phone number as the london one is not managed. 583 times and never answer once. Phone company says it's just an allocated number but not answered since start up. The phone number is to a residential house not business. Have workmen at stand still. Going to get well known family vlogger to make others aware and also not a recommended company.

Was very disappointed in overall quality of product for the price with one minor defect upon receipt and two more defects within days of installation. The return was initially difficult but ultimately they did provide a full refund despite the return policy stated on their website.

I ordered two chairs on 4th July with a delivery date of 9-11 weeks provided. That would be a delivery from 5th - 19th September. I've had zero communication from Homary regarding a tracking number so I emailed them yesterday. I was told that the chairs hadn't even arrived in their Chinese warehouse yet and, when they do, it'll take up to 7 weeks to send them to the UK via sea! After that, they'll be processed in the UK and then shipment arrangements to myself will be made. So that's potentially over a third of a YEAR waiting for these two chairs, even though your website now says delivery is in 1-2 weeks on the same items 🤔 Surely you should be arranging an express delivery service when this happens, Homary? Shockingly poor service.

I have placed my order in mid July and was told it would take 5-6 weeks to get it. It has been over 7 weeks, and I still don’t have my order. What is most suspicious is that I have never received a tracking number. Every time I get in touch with the customer service they keep telling me it will be a bit more time but nobody knows for sure where my order is. I am starting to think this company is one big scam. I paid over $800, and am beginning to think about getting my money back. So disappointing I have wasted all this time waiting...