The worst customer and delivery service that I have ever experience. I wouldn't order from there if there are any other resellers or suppliers to deal with. They are not responsive enough, you have to chase them and remind them to do their job or even get back to you if the courier service with which they are working has not got back to them. They don't seem to follow up with the courier when problems arises or maybe they are just working from Canada in a different time zone to what is needed to handle things in Europe in a timely manner. I am still waiting for my part of my package which either they did not send or the courier has lost; and still waiting for them to figure out what happen without that part of my order which has been lost with me. They haven't sent that part of the package in the meantime to speed things up so I could get my order as soon as possible. Very bad customer service. Last but not least, it hasn't even crossed their mind to offer me something for the problems caused in compensation for all the hassle that I am going through.
HockeyShot is rated 1.0 based on
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