We collate all the best reviews from around the Internet so you can view them in one place
Review by robert sprague1 week ago
Absolute dead beat company
Absolute dead beat company - NEVER but anything from these bandits! Ordered a sweater which we finally received. It was too small. Contacted the listed customer service personnel and were asked to send a photo for some unknown reason and never received a reply. I posted a negative review and nearly instantaneously got their attention. After much back and forth, which included a demand to take down the negative post or they would not refund the purchase price, I did take down the review. As expected, these sleaze bags have not posted the agreed upon funds. If you order anything from these deadbeats, expect nothing but problems.
Update: These unethical crooks continue to refuse to compensate me for the shoddy product they delivered. The latest scheme was to inform me they would return the funds via PayPal. I gave them the email address and nothing as expected other than to request the email address twice more.
Review by Robert Sprague3 weeks ago
Absolute dead beat company - NEVER but anything from these bandits! Ordered a sweater which we finally received. It was too small. Contacted the listed customer service personnel and were asked to send a photo for some unknown reason and never received a reply. I posted a negative review and nearly instantaneously got their attention. After much back and forth, which included a demand to take down the negative post or they would not refund the purchase price, I did take down the review. As expected, these sleaze bags have not posted the agreed upon funds. If you order anything from these deadbeats, expect nothing but problems
Review by Maria Kerslake4 weeks ago
Do not buy from this awful company. I'm waiting on a refund after they promised 100%. They are now ignoring all correspondence
Review by Robert Sprague1 month ago
AVOID THIS COMPANY!! Took forever to get the item and then when it didn't fit, they asked for pictures of the item for some reason and then ceased communications. No refund and no indication they would take the item back. Appears they are merely scammers who will take you money for inferior products and not honor any sense of customer service
Review by Shelly Rivera1 month ago
DO NOT BUY FROM THEM!
They do not even deserve one star! BEWARE! I am including 2 emails I sent after months of trying to get a refund for an item and receiving standard email responses from them meant to ignore my requests. This will explain why you should not give these people one penny!:
THERE IS NO WAY I WOULD EVER BUY FROM YOU AGAIN SO THERE IS NO NEED FOR YOUR
"we are assuring you it will never happen afain". I will also be posting
negative reviews warning people that you are dishonest scammers and to stay away from purchasing from you on every website I can. As for elaborating on my problem in brief.... I am pasting all of the emails I have sent and your ridiculous standard email responses below and you will clearly see the problem. You can clearly see you delaying response, ignoring my order cancelations and lying to me about shipping within 48 hours. When I asked for a refund you asked me twice to tell you why. You will see i sent a detailed description of why. Several requests to cancel and you ignoring my request for a refund.... YOU SENT AN EMAIL SAYING MY ORDER HAS SHIPPED!!!I again complained and demanded a refund.. You said you were sending it to be discussed by your complaint department. I again heard nothing for weeks.. I emailed you again and.... YOU HAVE THE GALL TO AGAIN ASK ME TO DESCRIBE THE PROBLEM! have never dealt with a more fraudulent company ever. REFUND MY MONEY... GIVE ME A FULL REFUND... IMMEDIATELY!
I have emailed you back-and-forth several times trying to see if the shirt
would get here by Halloween because it is a costume. I keep getting an automatic response from you that it is in "production". Your email says it usually takes 9 to 14 days for standard shipping, but you have been telling me it's "in production for 14 days" I got an email saying that it would ship
within 48 hours. It has been 6 days since I got that email and you have not shipped it. Halloween is tomorrow and I do not want to pay $65 for a shirt I can no longer use
due to your delay and poor service. This has been a horrible experience and at this point I believe you are scammers. Refund my money and cancel the order.
Review by Juan Álvarez5 months ago
One month ago I met Hjackets in order to find what I been looking for a long time ago: Jonas Kahnwald’s raincoat. In spite of choosing a wrong size for me, I’m glad to have the opportunity to get a new one and keep contact during this situation. I can’t wait to get it!
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Review by Masaki Miyazaki5 months ago
First, I would like to give an apology for the company. I have wrote the previous review to, "Hollywood Leather Jacket". Who may have seen my first review, it was referring to other company.
Actual review, I love the Jacket, Death stranding Sam Porter Bridge Jacket, it was well made, looks exact same from the game, and warm. Whoever likes any games, movie, anime, etc characters jacket that they are wearing, check at this store. Good gift for your family and friends too.
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Review by Quen5 months ago
The jacket is really amazing
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Review by James Ban5 months ago
Good quality jacket and good service:)
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Review by Mat7 months ago
I ordered a Defiance Joshua Nolan Coat. I received updates when it was going to be shipped but didn't get the tracking code right away. when I contacted them they responded very fast with the code and received the jacket a day earlier then expected. I was a very well made three section coat with functional pockets and not some cheap faux cosplay material, I am very Happy with the purchase
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Review by Billie7 months ago
I ordered the Feel the Beat Sofia Carson hoodie. The product is a nice thick material. Nice color. It arrived pretty quickly as well. The company does a good job responding to your emails and answering questions.
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Review by Luis Saucedo7 months ago
Very fast shipping, excellent attention to the customer. I had a problem with my address and they helped me to fix it.
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Review by Thom Chabot7 months ago
I purchased the Tony Stark Avengers Infinity jacket and is a fantastic jacket. Very high quality, great looking and a perfect fit. Would recommend purchasing any product from HiJackets. You definitely will NEVER regret it. Was really amazed that the jacket was far superior to the description. Delivery was prompt and as promised. Great on line store to buy really quality merchandise.
Thomas Chabot.
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Review by Andy Wilton8 months ago
Truly shocking company.
My product was appalling manufactured. After much hassle, the company finally asked to take the product back. Then, nothing.
I had to launch a case with Paypal to claim the money back, which took months. The company refused to pay for the return international tracked postage they had requested. DO NOT BUY FROM THESE THIEVES!
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Review by Faith Wright8 months ago
Great correspondence. Very helpful and my Jacket arrived extremely quickly. I ordered the Rocketman denim jacket and I love it.
Thanks again
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Review by James david8 months ago
I love it..they make the best delivery with great warrant
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Review by Héctor J. Guzmán9 months ago
Great service, I made a mistake with my size and they promptly helped me to get a new coat with the correct one. Thank you.
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Review by Uzay Kenger9 months ago
Very kind people and good service. You can always contact them and get a very quick and kind response. The product came very quickly. They said 8 to 12 workdays and it came on the 8th day. The product was packed very nice and safe. The product itself is excellent quality. I would recommend this to anyone who likes their products. Im very statisfied with their customer service and their shipping methods.
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Review by Lorenzo Nicolas Amengual Qualtrough10 months ago
I bought the "Freaks and Geeks jacket" beginning of April and recieved it a couple of weeks later(I live in Spain).Perfect fit thanks to the size chart and it is goid quality.I be ordering from them again.Thanks Hollywood jackets!!!
KEEP SAFE!!!
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Review by Brad Sutcliffe11 months ago
Great company. Customer service could be nicer though.
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Review by John11 months ago
ordered the tony stark infinity war jacket and i loved it except for ordering the wrong size everything on it was great. talking with their customer service now to get the bigger size sent out now, as they are handling it very well and quickly. Cant wait to where it to the local con
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Review by Patrik Junec11 months ago
The best customer service ever.
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Review by Terry Wilcox1 year ago
Got the Men’s Burgundy Slimfit Leather Jacket! Wow... nice leather and love the jacket! Measuring instructions were the perfect help. Had to contact customer support about something and they were right on it. This jacket is great for recreation, being dressed up for work or going out.
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Review by Halifa1 year ago
Very quick delivery, especially all the way to the UK. I was pleasantly surprised when my order arrived earlier than expected along with a nice bag.
Their customer service is awesome, friendly, and gives near instant replies. I would definitely shop here again. I bought a Mr. Rager leather jacket that was slightly big, but aside from that, it was quite high quality...and I was even offered various options to help with that.
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Review by CP from Philadelphia1 year ago
Outstanding product and customer service! The quality of the jacket purchased is incredible. Quite frankly if it had a designer label it would be $20,000 coat for sure. Far exceeded my expectations. Can't wait to see the next movie with my next coat. Almost didn't write review as I wanted to be the only one with it.