Its a horrid experience doing business with them and even worse having to deal with the horrendous companies they work with
Review by YOloxochitl3 months ago
About 7-8 months ago I realize they've charged me for a membership that I never signed up for so I cancelled it and then change my credit card number but apparently they found a new credit card number typed it in manually and charge me again about $45 for nothing some kind of renewal which I never signed up for so beware watch out check your credit card statements once you deal with this company
Review by Tazio3 months ago
My grandpa is a 93 year old veteran who has Dementia. Someone with a thick accent who my grandpa described as sounding Indian called his landline number and solicited his business. My grandpa told the woman on the line that he can't understand what she's saying or what she's referring to. The woman told him she needed his credit card number, which he gave to her. Thank goodness my dad caught the two $50 charges ($100 total) on his bank statement, otherwise there is no telling how much they would have taken from his account. My dad demanded the money back and it was refunded. He's keeping a close eye on the account to make sure there is no further activity. Someone needs to hold dishonest people accountable. People who victimize vulnerable seniors through scams are the scum of the Earth.
Review by PatCor11 months ago
I ordered house shoes for my husband.They were sized on the small side, so I reordered in a larger size. When I read that if I didn't request an exchange when I mailed them back they would charge me a restocking fee. I call to cancel my new online order so I could request an exchange on the slip that I would send back. They told me that I didn't need to cancel, that I would get my entire refund.Well, of course I didn't and it took 5 weeks to get back my reduced refund. Beware !
Review by MRS D1 year ago
I order the pet parade pet steps on Nov 23rd. Got email on Nov 26th and 27th saying it was shipped. Both emails had different tracking numbers. Called on Dec 4th asking where it was and the lady I spoke with said I should get it by Monday Dec 10th at the latest. It was delivered today, Dec 6th, after contacting their shipping partner, Newgistics, cause it had been sitting 2 hours North of me since Nov 30th. Newgistics transferred my order last night to USPS.
Review by DabbaDoo2 years ago
I have found some good buys here and some others that did not turn out so well. So, shop carefully.
Review by Oluwafisayo2 years ago
Hanging up when I call
I ordered a dell computer from heartland America the computer was shipped to me and when I receive it and try to use it was in another language and would not stay to English .I took it to office Max to find out if I was wrong and the said windows 10 was not liget version so I want to return it's a week now they keep hanging up on me or tell me the busy to call back
Review by MegsNMaebhs2 years ago
I bought a coat from here and it was very cheap looking and to small. I returned it with no problem.
Review by Nyanyah Arabieh6 years ago
I was sent a gift card but I can't use it, there is no space to put in your card number wen you are checking out online.
Review by Abhik6 years ago
I have no experience with the site, but used to order from the catalog successfully. As stated, they do alter their prices.
Review by Myunghak7 years ago
I found many good deals on this site.
Review by Febleo Schlomer8 years ago
I have bought more than a few items from these people. There people sell mostly refurbished and discontinued items. You can find most of the items elsewhere NEW for LESS than they charge for the refurbished items. Same story for the other items. Their "compare" prices are with (often) different items, or what they would have sold at 10 years ago.
I asked (over 1 year ago) to be removed from their list. I still get catalogs even after calling 5 different phone numbers and requesting to be removed.
Review by JudyBB10 years ago
Not sure how anyone can actually shop this site...
Review by Deanice10 years ago
After requesting to be removed from their email list twice, I continued receiving almost daily messages even after two weeks. Worse yet, the also began sending messages that they routed through my Google Checkout account, which I'd used to make my only purchase from them.
Review by Phalonia10 years ago
Return items and the supervisors do not return your repeated E-Mails nor do they call you back. Unethical business dealings!!!!! Hence, Rep tells you to call the manufacture,you have a hard time getting through to them so I had called back to Heartlandamerica.com and REP states that it is "OUT OF THEIR HANDS"! GIVES YOU AN E-MAIL TO CONNECT WITH A SUPERVISOR AND I receive NO Reply?
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