The Hardees in Crossville,Tennessee is flat out poor! If the home company ever wonders why this is such a low producer, just walk in there and stand and wait. On two different occasions my wife and I have walked in to order a meal and have been totally ignored. There never seems to be enough staff, there is always a lot of griping from the people that do work there. On the occasions that we were there two separate employees walked by us, did not say hello, did not acknowledge US in any way. Completely ignored us. Common courtesy would tell them at least to say "I will be with you in a moment" but there was absolutely nothing. Many times you will drive past there and there will be absolutely no one in the parking lot or in the dining room. My advice? Close the place for 2 or 3 days and have some very intensive customer service training. We love to go to breakfast at Hardees for the biscuits. But never will we go to this one again!
Review by Jiaulhaq6 months ago
Had a great time. Hardees in Nashville, TN. Friendly staff, good food.
Review by Malgoska9 months ago
Great taste but a little expensive. Wasn't wholly satisfied
Review by Langschläfer10 months ago
I had a bad experience with the management at Hardees. I wrote into hardees.com and received a reply that they would "let appropriate management at the store know the issue". I responded to let them know that the problem itself was management. This has been a week ago. No further response and absolutely no contact from the Hardees location I had the issue with in the beginning. If you look at their facebook page, you will see that there are many complaints about Hardees and their employees, and no response at all from Hardees. So irresponsible. Customer service is everything, but apparently not to Hardees.
Review by Gurvan Helltun1 year ago
Get your breakfast here! It is so good and fresh! Their biscuits are out of this word.
Review by Monlo1 year ago
i love hardees , please increase the quantity of fries
Review by Tkellett1 year ago
I lOOOOOve hardees!!! their frisco burgers are sooo bomb!!! Super obssessed!
Review by MrChan5 years ago
The customer service was horrible. The workers had bad atttitudes. And half of our chicken was half done
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