HAPPYCAR Reviews

I just had a most unhappy experience with happycar.com

Happycar.com had great prices listed on their site so I booked a car only to have them contact me to say that for undisclosed reasons, my booking could not be completed but no worries as they had another offer available. Since it was just a little bit more expensive I decided to book that car instead.

Well this happened 2 more times when finally on the THIRD TIME the offer was now not even cheaper than the competition and the location of my rental was moved from the airport to an off site vendor.

This process stretched over a couple or 3 days and completely wasted my time, not to mention I almost missed out on the other legitimate deals that I had found elsewhere AND I had to give my credit card details to happycar.com

After all this, I searched their site again just to see what would happen and sure enough there was the same fantastic deal listed that they have no intention of letting anyone book.

I would avoid trying to book a rental car with happycar.com at all costs unless you enjoy playing bait and switch on the losing end.

Renting the car was easy on their website, I highly recommend them!

I just had a most unhappy experience with happycar.com

Happycar.com had great prices listed on their site so I booked a car only to have them contact me to say that for undisclosed reasons, my booking could not be completed but no worries as they had another offer available. Since it was just a little bit more expensive I decided to book that car instead.

Well this happened 2 more times when finally on the THIRD TIME the offer was now not even cheaper than the competition and the location of my rental was moved from the airport to an off site vendor.

This process stretched over a couple or 3 days and completely wasted my time, not to mention I almost missed out on the other legitimate deals that I had found elsewhere AND I had to give my credit card details to happycar.com

After all this, I searched their site again just to see what would happen and sure enough there was the same fantastic deal listed that they have no intention of letting anyone book.

I would avoid trying to book a rental car with happycar.com at all costs unless you enjoy playing bait and switch on the losing end.

Oct 2019 RESPONSE TO HAPPY CAR
Thanks for your response nearly 4MONTHS LATER and also for confirming my 0 star review with a detailed description of your clearly flawed business model.

My 0 star review stands. If you want to waste a lot of time going round and round as Happy Car tries to connect you to a supplier then be my guest.

Whether it be the cause of the supplier or happycar.com, the name of the game in this system is get people clicking on low prices then switch to higher prices based on any number of reasons.

Happy Car needs to take responsibility for its supplier's actions and if the supplier can not fufil the rental contracts as advertised, Happy Car should delist them. As the middleman, it is not acceptable just to pass the buck on to the supplier.

Fast and convenient.

Seamless way to get prices from all of the major companies in one forum. Easy to compare and book. No problems at all once I got to the car rental counter.

SCAMMERS and THIEVES! BEWARE!!!!!! I have booked and paid for in advance a 35 day car rental in Warsaw with a request for a cross borer access to France. The voucher has been issued to me confirming the rental. After a 40hr trip from Australia to Warsaw, I have discovered that I can not take the car outside of Poland and thus been refused a car by the agency. I have tried to contact Happycar via phone to change a provider or arrange a refund (a UK number) only to be played a recorded message IN FRENCH!!! asking me to select some options from a menu and then has been placed on hold. After waiting on hold for an hour, I got eventually cut off by the telephone company and billed international roaming rates. So I tried to get online after accessing the net at the airport only to discover that their office hours are from 9 to 11am Monday to Friday local time (through a third party review) and hence they scam you even when you need to get their help urgently!!!!! I have learned from their website that the only way to get help is via e-mail, which they answered more than 24 hrs later!!!!! Their resolution? They informed me that they e-mailed me while I was in the air, informing me that I will not be able to take the car out of Poland. Not even a hint of solution was offered and no suggestion of a refund or alternative arrangement. Further e-mails were not answered and so I will now have to fight them through the legal system. I can't believe that such a group of thieves and scammers is allowed to operate by regulators in Europe or wherever they are. So beware, especially if you are from a different continent, as being stranded and ripped off in a country half a world away is no fun and you can't even call the Police, as they operate somewhere in the cyberspace.... This is the worse car rental experience I had ever had, and I travel frequently all over the world. Save yourselves money and frustrations and go elsewhere,

Wynająłem samochód we Francjii odebrałem na lotnisku CGD w Paryżu. Happycar proponuje własne ubezpieczenie, ale nie posiada własnych samochodów korzystając ze współpracy z innymi firmami np. Hertz. Na miejscu dowiedziałem się ze Hertz proponuje dużo lepsze ubezpieczenie. Musiałem kupić dodatkowe ubezpieczenie od Hertz bo inaczej za kazde uszkodzenie trzebaby zaplacic do 1000 € wkladu, ktory potem mialby zwrocic happycar. O kwocie wkladu dowiedzialem sie dopiero w Hertz w momemcie odbioru samochodu. Duży minus za brak pełnej informacji w trakcie zawierania umowy. Nie odpisują na maile.

Great customer service, great cars.
I have rented several times with happycar (dollar, thrifty and fox cars) and the service is really great (and the cheapest, at least in the Bay Area). Trustworthy.
Also, I asked some questions (by mail and by phone), and they answered really quickly and efficiently.
Happycar is highly recommended.

Great service and convenient.

Overall a positive experience. Thank you.

Very pleasant thank you

Rented a car through this site recently. It was to be picked up and dropped off at Pittsburgh International Airport. Arrived at Budget and they can’t find my reservation. I have my receipt and they advise it’s the budget several miles down the road. I said can I just get it here and they said it would be about 11% more. I said ok since I had three people with our luggage. It ended up being over 20% about $70. Make sure you know exactly where you’re picking the car up. Felt like it was very misleading about the location.

Straightforward transaction.

Very smooth transaction. The car rental counter had my reservation and name before I got there. I didn't even need to show my voucher. They gave me the quoted price

Good arrangement

Clean low mileage car with efficient, polite and professional staff at Sofitel outlet.

Professional scamers. I booked a car for April 18 at the Casablanca airport (local agent Global rent-a-car) for 96 euros and they charged me in advance 106, with Autoeurope as a beneficiary. I can not clarify anything. On April 17 I receive an SMS with a link with the latest information, which does not work. I arrived at the Casablanca airport on April 18 and I looked for the Global office where all of them, but they told me they did not and that I have to go directly to the parking lot. I'm going, but not there either. They tell me he is an agent. I have to locate it. (?) I ask. I go around the airport. Nothing. In the end, I start shouting 'Global' at the door of Terminal 2. A taxi driver takes pity on me and tells me that he has the agent number and the flame, I talk to her and she tells me that in two minutes, but at the minute He calls again and tells me that my reservation is canceled because I did not show up on time (two hours have passed) and that he feels it, but he can not do anything, since the intermediary company canceled it. She hang up the phone. THE CAR WAS PAID !!! Flee everything that has to do with these companies like the plague, especially from Europcar, and they ripped me off on another occasion, in Italy. I would not have contracted with them, but I did not know they used the Happycar brand as a cover. They are professional scammers. My advice is to contract and negotiate directly with the local agent. Right there, in aerp. Casablanca I hired with Genial-Car, and I did not have any problems, on the contrary, they made things easier for me. The same in Marrakesh with YacoutTours. Contact them by e-mail to advance procedures and book, but do not use the intermediaries, especially AutoEurope and its associated brands, are mafia businesses. Thieves luck..

Easy booking, reliable company, good car en good service, really convenient and best of all super price deals!

You guys did an awesome job I'm using you again to book in May

Very helpful

Great company, very easy to use.

Nice car . Easy pickup and return

Best price and answered questions I had on specific car and extra driver.

Easy online booking, clear communication and process from pick-up to drop-off was very smooth!

A car booking for 40 bucks turned out to be four times more expensive when I showed up at the rental company. The prices advertised on Happycar are misleading. This kind of price falsification should not be allowed.