I charged my ultima 12 laser comb yesterday for like 4 hours. I just used it for the first time today and it won’t turn on unless I keep it in the charger. So, I used it while it was in the charger. It beeps and vibrates every 4 seconds and the lights were on. I am just upset that no matter what I tried it won’t turn on unless it’s connected to the charger. Plus my head felt a little warm after I used it, I hope that’s ok.
Review by Claysha3 months ago
I bought a Hair Max cap and within one week most of my hair fell out! No way can I recommend this to anyone.
Review by Knutsford4 months ago
I bought my first Lazer Comb 15 years ago
It still works. I feel that the Lazer products make my hair feel considerably fuller. About two weeks ago I called and talked to an amazing lady named Cheryl. I was able to complete my order of the Lazer Band 82. Cheryl followed my order all the way through and called me when it was shipped, please pass along my gratitude to Cheryl L. I love the band and truly appreciate how quickly I get through my treatment.
Review by Mocanita Kingsbridge4 months ago
I bough Ultima 9 Classic LaserComb recently, and it not work at all. No laser come out. I called customer services several times, first time they agree to pay deliver fee for return, but I never get a return label, I called again several times, finally a guy answered very rudely, you can return back on your own cost, or sent to repair, they can fix it then sent back to me. I live in Canada, I have to cross board several times for product never worked, never can used. I decided return it, and wouldn't buy anything from Hairmax. It's a Liar
Review by KYates5 months ago
Love this product, was having hair loss due to stress and thinning due to getting older...hair is now growing back!
Review by Nottus5 months ago
Although I only have the band about two months, it is not possible to rate it as far as success with hair growth. I will do that in another few months. However, as far as delivery and the instrument working well, I can rate those two areas as excellent.
Review by Sarabhaiah6 months ago
I think the product is slowing my hair loss. I am not seeing any regrowth that I had hoped for.
Review by YuriS Pirvulesc6 months ago
I received the newer Hair Max 2 weeks ago. I had an older model which I bought a few years ago. I mainly got the new one to cut down on the time sitting with it on my head. Time turns out to be a few minutes shorter than the older one. But it is not just 90 seconds as stated in one of the ads. The overall fit is larger, as expected, because there are more lasers. That also makes it heavier, and because I have a smaller head, the fit is a little looser.
But If It grows a few more strands of hair I'll be good with it.
Review by Erland Inamagua6 months ago
I am using Hairmax laser from four months. I am also using the supplement capsules. Results are satisfactory. I am not seeing the new hair but hair fall is stopped considerably and I may see new hair in two-three months... Hope so... :)
Review by Hashdene6 months ago
People were great. They were very careful to get my address correctly and somewhere they screwed that up. Two days after my scheduled delivery date I called as the product had not arrived. They could there was a delivery problem and the package was being returned. They sent a replacement order which should have arrived today. I see it is scheduled for Apr. 2 delivery. Not the way you want to start a relationship with a new customer
Review by Twent6 months ago
I've tried other brands, Hairmax is now my number one choice.
Review by XTheresa Potisiri7 months ago
Very fast to order and cheap and good products
Review by Ifrankhan7 months ago
I bought my wife the Hairmax Laserband 41 a year ago, but have no idea if the product has ever worked, but my guess is not, or my wife would have been happy about it.
It stopped working a few months ago, while still under warranty, but I cannot even find out what to do about a repair/replacement, as I live in France. I have contacted customer services but their idea of service appears to be to sit alone formulating lies.
An enormous waste of money I think. Maybe, if it were working properly it would make a difference to my wife's hair, but since it doesn't work you can pretty much kiss goodbye to that money and your hair.
It's a cruel thing for a woman to lose her hair. It relates to their sense of self. To just take their money and abandon them is quite honestly nasty. The makers should have the lasers shone in their eyes, except that nothing would happen, as it's broken.
Review by Tanjirah7 months ago
Excellent site and good customer service. Product I purchased was great.
Review by KLBLyreex7 months ago
The website has insufficient information about import charges and custom fees. The package was shipped with zero customs information so it sat at customs for a long time before being released. The company does not make it easy to purchase its products from abroad at all. Incidentally I ended up paying over 100USD to import the product into the EU.
Review by Tedarrel Vescuso7 months ago
Everything arrived ok!!
Review by Lahna7 months ago
I just discovered this product through FaceBook today and wanted to offer my comments regarding the reviews. Over 1/2 of reviews are not positive and at least another 1/3 have nothing to say about new hair growth at all, rather only customer service and other products used so, it seems that only a very small portion of reviews even mention hair growth after a very long time of usage.
However, currently I am using the iRestore helmet for 6 weeks and no results yet. But, they offer a money back guarantee after 6 months if not satisfied so the risk is worth it for me to try it out.
My question for HairMax is do you have a money back guarantee?
Why does your product not cover the entire scalp?
How long do you have to wear it and how often per week?
What is the total cost for just the laser product?
Review by Janrie Seethal7 months ago
Promptly shipped! Hope to get good results!!
Review by Salvato8 months ago
Hairmax changed the shampoo and conditioner formula. I tried it but didn't like it. I will use another company for my hair care products now. The laser thing works OK. Not sure if it really works or not or if the Rogaine is what is helping my hair loss.
Review by Veggie8 months ago
Customer service reps were very helpful and gracious. Warehouse (or people fulfilling orders) not so much as they packed m order incorrectly).
Also suggest the company advise when you order the LaserBand to also order the proper set of teeth to fit your head AT THE TIME OF THE INITIAL ORDER.
Review by Lieynah8 months ago
online service was great.
Review by Scheopu8 months ago
great experience by using this!
Review by Tapley8 months ago
The product wouldn't adhere to my scalp although I followed the instructions completely. It was embarrassing to go out. People were looking at the top of my head, and when I looked in the mirror I saw clumps of fiber on my scalp.
I used the product before years ago, but it has definitely changed. I received a refund, but was not refunded the shipping charge. So I actually lost money on the product.
Review by Cuhill8 months ago
The headband came with a cloth bag and a self-lidded box, better than what came with the cap.
Review by Irishboy8 months ago
I've had no problems with the company and their product does what is promised. I was skeptical but they won me over.