I did not get the salad that I ordered and paid for. The portions of the entrees I ordered were ridiculously small compared to the price. All in all,....not worth it.
Review by Rashaud1 year ago
Ordered a pizza at 7 to be delivered at 7:35. Order never showed up, so at 8:00 pm I called the restaurant and got no answer. Never received any call or any food and ended up ordering Felini's instead (and picking it up). Figured the order never made it, but I was indeed charged. I called the restaurant today and they refused to refund me. Called Foodler and they spoke with the owner directly who said "he had no recollection of any missed orders" and also refused to refund the charge.
Absolutely abysmal customer service and I will NEVER be ordering through Foodler, or from Pizzeria Gusto again. I've worked customer service for 5+ years and I'm the last person to ever complain as I give everyone the benefit of the doubt.
Review by DaddyArthur1 year ago
Very easy to use and great selections of food.
Review by Odran Derrow1 year ago
I ordered a spicy buffalo calzone, I received a a chicken and cheese calzone. I am very disappointed.
Review by Satyabir Takak1 year ago
Foodler used to be great, I'm not sure what happened. I got an incorrect order and the place was asking me to pay. I told him I'd already paid on Foodler and that wasn't what I ordered (wrong drink). He showed me the slip he had from Foodler and it listed the wrong drink (the one he'd brought) and they only took off the $ for one of the items, not the entire order and I'd paid the whole thing on Foodler. Lucky, the guy has delivered here before so he told me not to worry about it and he'd take care of it when he got back to the restaurant. I contacted Foodler about the mistake and first they tried blaming me, then the restaurant. Now, no contact after I AGAIN answered all their questions about what was wrong.
Review by Freeya Francken1 year ago
I love being able to spend Bitcoin.
Review by Fyshwick1 year ago
I have used this food delivery a few times. Delivery takes a long time always over an hour sometimes closer to 2 hours so plan accordingly. It would be nice if the delivery person checked the order when picking up from the restaurant to verify it is correct and acceptable. I have had incorrect orders and also cold (freezing) food delivered that should have been hot.
Review by BeccaBDay Hanschmidt1 year ago
The driver took forever with the food and upon arrival did not give the two sodas I was charged 5 dollars for.
Review by Hollocks Treuting1 year ago
Foodler makes it SO EASY.
I waited to write a review until we had some experience with Foodler. What a great service.
Review by Kamaleta1 year ago
Loved it used it often when i lived in MA!!! Just wish more places in Florida went through foodler!!!
Review by FlPan1 year ago
Great food and quick delivery you can't beat that, one of my favorite sub shops hands down.....
Review by Lyndu1 year ago
Love Foodler. Great options. Always convenient. On time and efficient. My go to food delivery app
Review by DizzyBlue1 year ago
Driver called me three times. Two of them, to tell me that he was not here. Third time, he made me walk to his car. Thank you for the inconvenience. I'm not sure why I gave you my money. Plenty of other services do this way better.
Review by FTDark Morciglio1 year ago
I love Foodler. It is a great way to order takeout. The customer service is outstanding, on the rare occasion when there are issues with the order
Review by Fuckface Terzolo1 year ago
OMG - I LOVE the food from Stone Hearth - not only can you taste the home made deliciousness, you can see them preparing your food when you eat there. I have already recommended it to several colleagues, who have also been delighted. Awesome people make it one of my top choices for lunch in this area.
Review by Backup1 year ago
I have used this site several times in the past, and usually they get the job done fine. However in the past month I have placed three orders with them, the first of which was ordered late at night and did not show up at all, when I called the restaurant they said Foodler had never contacted them with the order.
Foodler compensated me with $10, so I decided to forget about it and try using them again. The second order went through fine and I got my food in a timely manner. But I have ordered again today, and had the same problem. No delivery, called the restaurant and was told the order never came in. I don't appreciate having to wait for food that is never going to come when I could be busy doing other things, and I certainly don't appreciate going hungry because my lunch didn't arrive.
Keep in mind these orders were placed to two different restaurants, so I am inclined to believe that the problem is on Foodler's end and not the eatery. They will probably reply to this review with the same tired apology they give to every poor review or complaint, but an apology is only worthwhile if the service actually improves in the future.
Review by Elrina2 years ago
I'm mostly satisfied with foodler service but one of there restaurant's charged my card numbers at Dunkin Donuts for $5.18 after they delivered my order I'm quite sure of the restaurant
Review by Carmeliita2 years ago
Honestly the best idea ever!
Review by BarryHayes Oniroko2 years ago
I never received my order and
Review by AlexTanasica Jackline2 years ago
The food was delicious but there was no asparagus in the salad and they called me a few times to get substitutions for our order because they were out of chicken and onion rings. I did give 5 stars because the food was cooked correctly and the portions were huge. We will try them again!
Review by Smalley2 years ago
Service is a great concept, but drivers don't follow directions given (regardless of restaurant), food is generally cold upon arrival and takes a very long time when you 'upgrade' to Dashed delivery.
Review by Vojdan2 years ago
Review was initially five stars, but after several cancelled orders at the last minute leaving me with ZERO food for lunch and no way to get out to order a replacement meal, you have lost a customer. Keep your foodler bucks -- I won't be using them.
Review by Sherlinda2 years ago
Quick delivery, good food.
Review by Tanuya Hadjithemistou2 years ago
Absolutely would recommend this company...makes ordering delivery online so much easier and their perks with Foodler Points are a plus !