Very bad, cheaply made clothes and accessories that fall apart. I ordered three bathing suits and a small purse from them last year. The purse broke when I took it out of the plastic. It was extremely cheap and only looked nice in the photo. Two of the bikinis had rips with threads coming out. The stitching on the third bikini was crooked also with loose thread. I couldn't wear them or sell them. No one wants them. I want a refund.
Review by Raqui7 months ago
This company appears to be a scam. I placed my order on June 7, 2018 where I was charged $9.95 to my credit card for my order #398399. I received an order confirmation email. I followed up on Aug 13, 2018 as I still had not received my order. I heard back from a customer service representative stating that my order could take 3-14 weeks in the U.S., but usually takes 4 weeks. It has now been 32 weeks and I still have not received my order or heard from Folsom & Co. I have been emailing their customer service email, including the email chain where I did hear from customer service once, almost daily for the past couple of weeks. They have no phone number. It is clear that Folsom & Co. never intended on sending my order. They have stolen my money and I am sure many others. I have filed a complaint and urged the Better Business Bureau to shut down this fake business as soon as possible to stop them from stealing from any one else.
Review by P M8 months ago
Never received order and every time I contact support I get the same answer that there is high volume of orders and to wait. I ordered April 2018.. complete scam!!!!!
Review by MikeMurphy9 months ago
This company is a scam! I ordered a ring over SIX MONTHS AGO and nothing has arrived! They continue to send me template, unhelpful emails that say “we’re experiencing unprecedented volumes of orders” but I’m never connected to a real human. They refuse to issue me a refund when I’ve asked multiple times. I’m going to report this company if they don’t get it together and give me my refund!
Review by VKMcMeister Ballad10 months ago
They will not cancel my order even though it has been 5 months without me even getting a tracking number for it. They will not issue a refund for my shipping even though they never sent it. Horrible customer service!!!
Review by Jossette10 months ago
I am so happy with this watch. It looks very nice and feels very nice on my wrist. It is also fairly lightweight, so if your looking for a watch that's not very bulky then this is a good pick.
Review by Durdane Araqelyan11 months ago
Never received my order.... 4 months later. SCAM!!!
Review by Bafford11 months ago
Absolute SCAM ordered a bikini 3 months ago and Never received anything. I have emailed their support too and haven’t gotten any response. Never have I ever experienced such poor customer service and communication. AVOID AT ALL COSTS
Review by Barnabass Massyn11 months ago
This company is a complete SCAM. I placed an order 15 weeks ago and have not received my items and very rarely get a response back when I contact them. The first response I received was that the shipping times were taking a bit longer and instead of 4 weeks it will be 6. At 7 weeks I emailed and was told it would be 12. We’re now at FIFTEEN WEEKS and I have not received my items. Requests for refunds have gone completely unanswered and my responses I get are “be patient” or “our tracking isn’t working. This is beyond the point of being patient and of course the tracker will not work if the ITEMS HAVE NEVER BEEN SHIPPED.
Review by Lasana11 months ago
Bought a bikini in April that never arrived. Have sent multiple emails with no response. They’ve decided to just take my money and never send me the product!! Dodgy
Review by Danei1 year ago
I am very dissatisfied, I was really looking forward to receiving the Watch that I ordered October 13, 2017 but have received nothing and it’s not August 30, 2018. I figured there would be a delay in the order but I finally got tired of waiting and sent an email out. I hope I can get in communication with someone. I was hoping to purchase more items from the company but wanted to test out how everything would go with one item first. I even tried tracking my order with my order number (#114781) and it says Order Not Found. If I can’t get my rose watch, I will need a full refund. It’s the least you can do.
Review by LanMark1 year ago
I do cross fit, and have a muscular build. 5'6", 150lbs and the mediums fit perfectly. I love the high waist, and the leggings are comfortable and allow for a wide range of movements. They can be worn in and out of the gym, which I love!! Definitely going to order more colors.
Review by Kellerbräu1 year ago
Actually fall in love with this watch.
Review by Attica1 year ago
I ordered five bathing suits back in May of this year, I received three. Contacted the company three diff times and almost get an automated reply that’s not a representative. It is now October and I have still yet to get my suits. And no refund is available. DO NOT FALL FOR THIS. Do not order from this website!
Review by Hanaf1 year ago
SCAM SCAM SCAM
I ordered a bikini from them on the 8th of May 2018. Its now the 13th of August 2018... three months later and nothing!!! I even went on the website to track my order #334850 and it told me my order was not found!!
This is a pathetic website that just steals your money and could care less about how they treat their customers.
I'm shocked and disappointed that Instagram advertises them!
Review by Odeni1 year ago
I ordered a bag on sale through one of the flash sales and it has never come. I ordered it in April!! No response from company ever! Contacted on their support email, Facebook, and Instagram. Awful experience with this company.
Review by Bafford1 year ago
I ordered 2 bathing suits on March 18th, 2018. It is now 9/21/2018 and I have still yet to receive this product. I have emailed them multiple times and they assure me that it should come "Any day now". Well after 6 months, you start to lose hope. I think it is safe to say I will never see these and am out the $20.
Review by Bafford1 year ago
They are incredibly soft. So so SO comfortable. Wow. I'm so happy and impressed! I will definitely buy many more.
Review by Girlboss Mesens1 year ago
Product never arrived
Ordered a watch last year in October 2017 and it’s still not arrived in the mail. They scammed me.
Review by Rtn1 year ago
I had ordered a bathing suit (order #233331) in late March because summer would be coming up and I was hoping to have it in by then. It said they were slightly backed up and shipping may be slightly longer than usually. Totally fine, I understand. 7 weeks past and I had decided to email someone to check in, as it stated my order hasn’t been fully processed yet. They reached back out and said they would be shipping it soon. 12 weeks went by, I reached out again. I got the same response. Okay... 16 weeks go by and I reach out again. I am realizing I am getting the same response. It has now been 20 weeks (5 whole months) and I still have yet to receive it. At this point, it’s August, summer is almost over. I do not even want this bathing suit shipped to me anymore. They will not respond with anything other than the same automated reply. I am VERY unhappy with this company. I will be disputing the charges on my credit card as they will not refund me themselves. Very unacceptable experience and unreasonabe responses.
Review by Willmarie Initiative1 year ago
The product I ordered never arrived (it is Sept and I ordered in May) and the customer service tried to tell me this was the normal shipping timeline. I do not expect to ever receive the product or any type of refund as their response had not been helpful at all - I highly recommend you do not order anything from this company.
Review by Beansprouts1 year ago
I have got Valkyrie Bag month ago. Really a super cute bag. I got the black color and I really just think it’s so pretty. It kind of has a glow to it. I really like the gold decorations too!
Review by Akiah1 year ago
They stole my money and never sent my items. My sister got hers but I never even got a tracking number. I can't even find a real person to email...
Review by Jokub1 year ago
I have finally found a watch that has a larger face, but is still feminine. The genuine leather strap seems to be holding up well after months of use.
Review by Aegis Tordjman1 year ago
I am very dissatisfied, I was really looking forward to receiving the bathing suit that I ordered May 10, 2018 but have received nothing and it’s not August 28, 2018. I figured there would be a delay in the order but I finally got tired of waiting and sent an email out today. I hope I can get in communication with someone. It is unfair that all of us as consumers are trusting you with our money and trusting that you will send us quality items in a timely matter. At this rate you will be out of business in no time. It’s a shame because I was hoping to purchase more items from the company but wanted to test out how everything would go with one item first. I even tried tracking my order with my order number (#340770) and it says Order Not Found. If I can’t get my bathing suit, I will need a full refund. It’s the least you can do.