I wouldn't recommend selling your used gear to this company. I was quoted $950 for a gimbal I was selling. I was told that was a miss quote and the actual price was $600 depending on the condition. My gear is always in great condition so I agreed and I was sent a UPS shipping label. I sent the package on July 24th and it was delivered July 30th. I waited until the 1st of August just to check in and make sure they received it. I was told that they didn't receive it yet and to wait 3 to 4 business days after delivery do to high volume. I could understand that so I waited and didn't get any word from the company so I reached out on the 7th of August and I was told that they couldn't find my package and that I would receive an email on the 8th. I got a call from customer service and they said since they lost my package they were willing to pay me $300 for the gimbal even though I was quoted $600. I declined that offer obviously, so an hour passes and I get an email stating that they found my gimbal but the supervisor wasn't willing to pay the $600 an that they were going to pay $300 or ship my item back. The $600 quote is what they value the gimbal at but the amount they pay you is based off of condition of the item and demand for the item. My issue is that when they give initial quotes they should factor in the demand of the item in the total before you send your gear. Adorama and B&H do it and I've never had an issue. I will be going on 2 weeks without my gear now because of their mistakes. I need this for work and it was only supposed to take a week max.
Review by TMLo Ridler3 months ago
Product arrived quickly and I had no issues.
Review by JTarrant3 months ago
The laptop bag is great and is super comfortable
Review by Jearme3 months ago
Very pleased with the starter kit I received . Quality product at an unbeatable price. I will purchase more items from Focus Camera in the future.
Review by MStewart3 months ago
Bought my vortex scope and it came packaged nicley to avoid damage during shipping, at a great price. Thank you Focus camera!!!!
Review by AngelaVL4 months ago
Good service and a good selection of products. Very timely delivery.
Review by Labgirl4 months ago
Great transaction!! Speedy delivery!
Review by BgarciaMIAMI Oozeear4 months ago
Very happy with the item I got. Check out was easy. Free shipping. I would shop with them again.
Review by Unhappyatgemporia4 months ago
Fast shipping great prices!!
Review by AlexisMarcelle4 months ago
Fast shipping! Great price!
Review by Calamity4 months ago
Great price and delivered very quickly. I will definitely use this company again.
Review by GCBarb4 months ago
Excellent on the phone service. Fast shipping.
Review by Olatokunbo4 months ago
My friend told me that dab pen are good and i got one and i liked
Review by TRector5 months ago
Great site, lots of discounts available, quick and efficient delivery.
Review by Corsican Hoerl5 months ago
delivered as promised
Review by Seemant5 months ago
Great service at special pricing, additional bundles help new and experienced members doo more! Fast shipping, easy purchase process. Will be a returning customer.
Review by KokMeng5 months ago
Delivered very quickly.
Review by ShaneMW6 months ago
I have already placed another order!!
Review by Whiles6 months ago
Great product and decent price. Speedy delivery!
Review by Céadaoín6 months ago
Very fast shipping and great customer service!
Review by Bernzy7 months ago
Great!! I really love it.
Review by Chessu7 months ago
I would recommend Focus Camera. I received my item sooner than when they promised.
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