Funny and efficient as always! And always a pleasure to fly "with" you!
Review by Kingx Bertoglio1 week ago
helpful, answering questions quickly and helping if you need help
Review by HilaryA1 week ago
Great service and quick answers to all questions and problems. Always polite and helpful.
Review by ROBERTBriones Conversano2 weeks ago
The gentleman helped us perfectly. The problem was on the side of the Airline - however it is now solved.
Review by Pankalla Tregellis2 weeks ago
Flight changed to a new date.. with a new departure which is 2 days later. Have to rebook flights for a much higher price.
Review by Dzemal3 weeks ago
Booking process was fine, but even a phone call 3 days before didn't reveal that our information was not up to date anymore and our trip home was 24 hours longer than expected causing us to miss work and school the day after.
Flight time we had booked was in the AM and moved to the evening, connection flight missed.
Only reason it isn't a 1-Star is that they booked the substitute flight directly for us so we only have to claim back hotel and taxi costs.
Spending 36 hours from leaving your holiday destination to getting home is not good. The service hotline also has grammatical errors in the recorded message.
Review by Damoo Riveroll3 weeks ago
Great customer service, called me back as soon as he could even on a busy Saturday and just generally pleasent conversation and help from the employee!
Review by Hussai3 weeks ago
I didn’t make my connecting flight because my first flight was 1 hour late. I called flyhacks support and was met with excellent customer service and told me that they covered everything and booked me a flight the next day for free.
I definitely recommend using flyhacks!!!
Review by Jezzi1 month ago
Review by Manqoba Jeyapragash1 month ago
Decent service, but refused to fix mistakes made by them.
Got a review email with the wrong name.
Review by Davan1 month ago
All went well no problems all good
Review by MatthewT1 month ago
Review by Bafford1 month ago
Great customer service when I asked for help via the customer services.
Review by MarinadF1 month ago
Fly hacks provide a good booking service and a reasonable customer service. However, do not rely on their customer service to get you out of trouble when you experience delays. Nor should you expect them to compensate you for the extra expense any delays may present you with.
So in the future I will stay with direct flights booked directly with airline. If connections are needed these will be made with the same airline.
Review by Vivienne carter Waltemate1 month ago
we will never ever buy tickets via flyhacks and Lauda Motion - big disappoinment!! Louse service from Lauda Motion....
Review by Navapon1 month ago
Very efficient. Very helpful and reply to emails very quickly. First time using them but would definitely use again
Review by Ahsima1 month ago
Quick answer and good service.
Review by FoodCriticFinley1 month ago
Every thing was done on time. We had no problems with boarding passes. Excellent service thanks
Review by Jameswilkindon Reaud1 month ago
Great, transparent, best deals!
Review by Akhiruddin1 month ago
You couldn’t do any changes your self after the tickets were bought
Review by Randiwan2 months ago
Fully recomend. Fast and professional service. Fantastic helpdesk!
Review by Sepherenia2 months ago
Efficient service all round. Very happy customer.
Review by Webbi2 months ago
I am very happy with the help i have recieved
Review by Rubybarwell2 months ago
We were unable to check in our bags in advance. Instead we had to pay €50 at the airport for one of our two flights. The same thing had to be done at the second airport. The first flight was delayed and made us miss our connecting flight. Not impressed.