its a very good site , gives you accurate results and best avaiable prices. East to use too ! Thanks to user friendly layout :)
Review by Scoosh Askiew2 weeks ago
The initial price you see during the search is the price you will get using a specific payment method. Payment with another method increases the total amount. You cannot see the “cheap” payment method until you proceed to the last part of the booking.
Review by Ronel2 weeks ago
I always found a fair and reasonable price here, and therefore booked airline tickets here. The website is easy to use.
Review by Vjonn3 weeks ago
I recently had the worst customer experience with Flugladen team. As the team was not able to sort out the travel issue and due to which my Family and my Kid was stranded in the airport for 9 hours with No proper response or Call Back. As I was not able to do a web check in on my previous day of travel,I called them one day before my travel to confirm the flight as i was not able to do Web check IN. The customer care agents told me that everything that has been taker care and no need to worry after calling them 3 to 4 times and i will be issued the ticket directly in the Airport Terminal.
But the Airline team, mentioned that the travel agency Flugladen Deutschland had not made a proper booking due to which airlines was not able to issue me the ticket. I understand and accept issues happen and people make mistakes. But people should acknowledge it and ensure that customers are not getting stranded. There is no use in saying we are the best customer service providers when we cant handle basis customer needs and providing correct solution.
The mail Id which they have provided is completely useless. Mailing them N number of times raising queries, but not even a single response in acknowledging and responding..
In the end, the team called me that they can provide me a refund where i had to shell out more than 2.5K Euro to book my return ticket on my own as i had to travel urgently.
In the end, when i request the customer care for refund, they are quoting for a refund amount of 41 Euro..
Its quite shocking and frustrating,, On top of the amount of money being spent, the lots of tension these guys created and amount of pain my kid had to go through is really a very bad experience..
My Booking Reference # FL-15723355
Review by Gianp Strenck3 weeks ago
the only problem was that in payment I observed error
Review by AnnHopley3 weeks ago
Hat alles tip-top geklapt
Review by Rhpages Moleti4 weeks ago
Good price for ticket, very simple navigation, quick response
Review by Gocardi1 month ago
Review by Somorjit1 month ago
I tried booking a flight through Flugladen, but due to an error on their website, I could not be redirected to the payment page. I therefore gave up and booked through a different agency. However, because I had chosen Klarna as a payment method, they still sent me an invoice and confirmed the booking even though I only got a payment error message. Now I have two tickets for the same flights and the customer service refuses to help me with cancelling the flights and wants to charge me booking fees on top of their mistake putting me on this situation. STAY AWAY.
Review by Redwillis1 month ago
We booked two flights each from Vienna to London and back. The flight was cheap. But when we checked in online the surprise came. It didn't work. Neither via airport nor via Laudamotion.
It was also not possible to book luggage. Therefore the flights costed 482€ for two persons, instead of 122€.
At the hotline we asked for support, there were no competent persons. They did not offer us any support.
The problem was that the specified booking number did not exist in the system.
During check-in you will be taken to the Ryanair website, which also does not accept bookings with the booking number or the online check-in number.
Booking via Flugladen - NEVER AGAIN!!!!
Review by DawgN Sablukovs1 month ago
Easy, good alternativas and trusworthy, and excellent price compared to similar offerings
Review by ReginaTam1 month ago
Einfache User Interface finde ich gut :-)
Review by Fourthman1 month ago
Review by Teilefuchs Zalinskaite1 month ago
I've booked with Flugladen mutliple times, haven't faced any issues so far.
Review by Littish Scrisu1 month ago
Bookoing was quick and website was user friendly.
Compleletely hassle free
Review by Tewaarathon1 month ago
Horrible customer service in March-May 2019. I had to call them a couple of times, always 30-50 mins waiting time, incompetent people making mistakes while modifying my flight (which is not possible online, only on the phone.)
Please everyone, book directly with the airline (or use a well-known agency like Expedia), it is so much not worth the cheaper price, in case something goes wrong, and you end up with all the trouble and wasted time to communicate with Flugladen...
Regarding their emergency number:
When I didn't receive the payment link per email for the flight change and I had been told on the phone earlier that I must pay the change the same day, I called their Dutch emergency number (which they operate for any after-office-hours issues) 6 times, but I was kept in the waiting line until a voice announced after 10 minutes that everyone is busy and my call then got disconnected.
Imagine if this happens to you while you are at an airport, trying to fix a last-minute issue.
(The next day I happened to reach the same lady on the phone as they day before and she told me that she prepared my payment link but she forgot to send me... And this was not the only problem with their incompetent service.)
Review by McNicholas1 month ago
pretty good expierence
Review by Guihui1 month ago
Gut just siper
Review by Mcjunior1 month ago
Top Super gut
Review by Bekkky2 months ago
My flight was cancelled by British Airways. I call Flugladen.de and they confirmed all my money would be back in my account soon. No deductions or fees from their side (even I didnt purchase any special customer service package). In 10 minutes I got an email confirming my order cancelation and refund. 10 days later the full amount was in my account.
So far very good service from Flugladen.de
Review by Tudorescu2 months ago
Simple and easy to book tickets
Review by Onrae2 months ago
Good service, but should have the option to select the language.
Review by Wards2 months ago
Made 3 reservations with Flugladen and happy so far. It was each time cheapest and I got direct reservation number for the airline within minutes on my email.
Review by Djamshid2 months ago
horrible customer service. I had to call them a couple of times, always 30-50 mins waiting time, incompetent people making mistakes while modifying my flight (which is not possible online, only on the phone.)