Very good service. However, the flight conditions were not reported in a clear way.
Review by Wainmaring2 months ago
Review by Paxii2 months ago
I would never book a flight at Flugladen again. My flight was cancelled by the airline. Flugladen didn't contact or inform me. After I called them, they couldn't offer me any alternative. If there a no services at all offered, i can also book directly via the airline.
Review by EvaH Hanelova2 months ago
I had no problems in booking my flight (with a very good price) and right after I already received the confirmation and e-ticket.
Consulting the air company it looked all ok with the flight but the information about the checked-in bags was incomplete. I sent an email to the staff of Flugladen.at and it was answered quite fast and the question was solved.
Based on the experience I had so far, I would recommend this website.
Review by Davaadulam Patoliya3 months ago
i am very happy when I book with flugladen. This website always give best price and it is easy to purchase by direct bank transfer. we do not need credit card.
Review by Fedel3 months ago
Perfect service... only once the Hotel was not as it was we got the worst rooms . Yet it was the hotel that had put the photos of the nice rooms which we thought we would get.
Review by VCalls Derrow3 months ago
I tried to reach you for days! On every possible number! Nobody's answering! My flight is now canceled and I do not know If i will ever see this 1000e that i needed to work my a** of to earn!
Review by Kewanu3 months ago
Smooth and inexpensive!
Review by Nikhom Derrow3 months ago
Everything worked great!
Review by Delali3 months ago
Friendly customer service when I had a problem. Also, good prices - often cheaper than booking directly with the airlines themselves.
Review by Aamora Catty3 months ago
I had an issue with a flight ticket from Vienna to Cairo. On a Saturday afternoon I called the international service number several times, but nobody picked the phone, sorry to say but this is bad customer service.
Review by Djsjds3 months ago
Sometimes the flights are not available but mostly it is the perfect site for booking cheap flights.
Review by Engracia4 months ago
Always the best and cheap flight!!
Thank you soooo much .
Review by Maribelen4 months ago
Everything goes perfect, web environment is clean and simple, no hidden costs. Airfares are almost best on the market. Have used Flugladen couple of time in the past, and for sure will return.
Review by PJohnson4 months ago
Review by Tommara4 months ago
Five stars, my opinion
Review by Huijuan4 months ago
If there were 0 stars or negative stars I would have given them to stupid Flugladen!!! The worst customer service ever! First, our flight that we booked got cancelled, so we booked another one. We still have not received our money back for the first flight that they cancelled! They told us they money will be returned with 3 months. Four month later no money, so we called them, they said the money will be returned in 7 days. Still no money! So angry now! Should I call police?
Secondly, on our way back to US, our connecting flight was rebooked for another day and we stuck in another country for a night. The customer service is useless, clueless and doesn’t know basics of customer service!!!! The works experience ever!
Review by Leilanie4 months ago
nice, easy, fast booking - appreciated
Review by Macala Chandhiraj5 months ago
Some nervous minutes waiting for the confirmation but otherwise everything is awesome!
very powerfull engine
Review by Sipper Kallista5 months ago
My first and, certainly, my last booking with Flugladen.at.
I used Flugladen.at at 11:50 pm on 8 April 2019 to book a return flight with British Airways.
Immediately after booking, I noticed that I entered the incorrect return date and sent a message via the Flugladen.at website to find out how I can proceed to correct this. A consultant at the Dutch "emergency call centre" informed me that I can cancel the booking and pay only the 55 Euro administration fee.
After numerous attempts to reach the Austrian call centre this morning (9 April) to cancel the booking, I contacted the Dutch “emergency call centre" again. I reached a consultant at 10:00 am, less than 11 hours after making the booking. I requested to cancel the booking and pay the 55 Euro administration fee, as previously recommended. I was informed that it was now too late to do this, the system no longer allowed free cancellation of the booking. I was referred to the policies of British Airways for any further information regarding cancellation and changes.
The cancellation policy of British Airlines clearly states that a booking can be cancelled free of charge up to 24 hours after booking confirmation.
I have since spent more than a total of 2.5 hours on hold to the Austrian and Dutch call centres, without ever reaching a consultant.
The 24-hour window for cancellation has now indeed expired, with absolutely no way of contacting Flugladen.at.
Review by Jolindo5 months ago
5 Sterne: Hervorragend – nur positive
Review by Hotranatha5 months ago
the booking worked out perfectly
Review by Zeilyanne5 months ago
Everything worked out fine Everything Time I Booked a flight.