I have revisited the site where I originally placed my order. I have clicked on 'standard'size order for "bouquet Paradise" and I have recounted the number of stems in the standard bouquet ordered, in a box, in bud, through the post! The number of stems received is 6 roses and 6 pink Alzheimer's, and that was all. The standard photograph of Paradise bouquet shows very clearly 9 tastebuds, 9 pink alstroimeria, plus 9/10 white alstroimeria, making a clear deficit of 14/15 flower stems.
I want a refund, as what EFlorists have replied to me here, is incorrect, and I am not a liar.
Update- if you paid by credit card they will not help with claims for perishable. Phone number on back of credit card and ask them to give you Trading Standards telephone number. The more people who can do this, the sooner we can get some action against these unwanted internet traders.
Review by Bettan Gari9 months ago
Absolutely not a positive transaction. I ordered a bouquet and it was delivered. I was amazed to find out the order was NOT AS PICTURED but a pitiful 1/2 of the order. I found out from BRADS DEALS and went to the website and ordered. When I received a picture of what was ordered it basically was 1/4 of the amount of flowers. And you know their response (after disconnecting me twice??)) I'll send you care tips. I have a green house I know about flowers and not all of these flowers will open. They skimped because of the holiday.....so for FLORISTS.COM once they receive your money they are done with you. In my opinion false advertising.....and they simply do not care for repeat customers.
Review by Jiran1 year ago
Placed order online at 7 AM and paid for same day delivery. They called the following day after the funeral had started to ask for more information. Information that was included in the order! Unbelievable, do not trust them if you need a quick delivery!! You think for something as important as a funeral they would ask questions before the delivery day had passed???
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