loved the trip. The 2 young men guides were excellent. The third guide was OK.
We loved having a large bus for the group as everyone could spread out. I thought the meals were excellent, but I thought one night, we could be on our own and walk down the hill to sidewalk restaurants.
I understand the one hotel in Mary that no one liked is being taken off the itinerary. Overall we thought Flotours did an excellent job.
Review by Jayli6 months ago
As recent participant in a South Caucasus tour arranged by Flo Tours, I want to sing the praises of the company. The staff helped me especially with a last minute flight cancellation alternative to reach my destination in a timely manner.
Although my singing lacks the beautiful harmonies of the people from Georgia, it is just as heartfelt and sincere. On site views and conversations also gave me a better understanding of the disputes between Azerbaijan and Albania. Our small group of eight,"travel junkies" as I referred to them, had been almost everywhere in the world. It was fun to be with those who recognized good service, good food, good lodgings, and excellent guides. I strongly recommend Flo Tours based upon my experience.
Review by Tonyia10 months ago
Right from the beginning when 'TourRadar' directed our interest in the Grand Egypt 14 Day Tour (with 7 night Nile cruise) to Flo Tours, I experienced a high level of efficiency in progressing our booking and ultimately delivering on the ground. Ms Nayda Colon, the contact person was prompt in handling my queries & ultimately making the reservation. From when we landed in Cairo at 6am on 30th Jan till we departed from Cairo at 5pm on 12th Feb, all arrangements for receiving us personally, organizing the transport, booking the Nile cruise and engaging very competent local guides, was organized flawlessly.
We would like to make a special mention of the two guides: Mohamed Hedar in Cairo-Alexandria & Mahmoud Hamdy (who was with us from Luxor to Aswan on the Nile cruise) as both of them brought alive to us the historical, cultural & architectural marvel of Egypt, going beyond only providing facts & figures of each place & monument. They also managed our daily tour program very well to ensure that we arrived at each monument well before the crowds so that we got a lot of time to absorb the knowledge being imparted and photographing the amazing frescos.
The 5 Star Deluxe Nile Cruiser Radamis II, while having very good cabin facilities & housekeeping, needs improvement in the quality, variety & taste of the on-board cuisine as also the service in the restaurant which feedback we have provided frankly to the General Manager in the Feedback Form. Perhaps our expectations were swayed by the '5-Star Deluxe' description and because we have traveled on 7 cruises, including one to Antarctica!
This review would not be complete without the mention Of Mr Yasser Salah, the General Manager of Egypt for Flo Tours who, with his managers and staff in Cairo, Luxor & Aswan, were entirely responsible for making our tour a truly memorable one.
I would definitely recommend Flo Tours to my friends planning an Egypt sojourn in the future.
Review by Mongini10 months ago
I traveled to the 5 Stans September 17-October 7. The trip went well, hotels, land transportation, and guides were very good. Our guides really made the trip for us as there were just the two of us traveling. It was nice to have guides that felt like friends. We enjoyed their company very much! The sights and experiences we had were amazing. Each one of the Stans is unique from the other, however, you must have endurance to do all 5 together. We are world travelers, I'm at 128 countries and it was a challenge. But worth it! Unfortunately, we ended with our flight going to Istanbul from Bishkek being cancelled and Turkish air was of no help in rescheduling as they only had the one flight a day. It took us 4 hours of anxiety to get a booking on Aeroflot to Moscow and then onto Paris to make our connection. I don't know what we would have done without the local agent in Uzbekistan, Mansur. Luckily, he had introduced himself in Tashkent so we had his number.
He was so great in booking us on a flight to make our connection in Paris. However, we think this could have been avoided in the planning stage by Flo, which was done by the Florida office. We were told at the airport that the flight they had booked us on operated by Turkish Air is frequently canceled...and when we arrived at home and talked with the local office of Flo in Florida, they said they did not send their group tours out that way. We had a special designed private tour for the two of us....we allowed them to design the tour and we just took out things we did not want to do. I would have thought they would plan the trip around what works best for their groups and if they usually don't fly their groups out of Bishkek, why fly us out of there? Therefore, because of our experience, I would not recommend anyone traveling to the 5 Stans to leave from Bishkek to Istanbul, knowing what I now know, Bishkek is lovely to visit so don't miss it....If I had it to do over, I would have recommended they start us in Bishkek, then to Almaty and onward like our itinerary was scheduled which would have put us back at Tashkent in the end and we could have flown easily from there. Even though this caused us 11 hours of hanging around at the Paris airport since everything was closed when we got there, we both agree that we loved the trip! We try not to think about the extra $2000 each that it cost us because Turkish Air cancelled the flight! Hopefully we will get some of that back due to the cancellation by Turkish Airlines. THIS IS AN UPDATE TO MY ORIGINAL POST! i finally heard back from the insurance company. I took out the insurance from Flo Tours AIG (Travelguard) and they classified the cancellation of the plane as a missed connection so paid $250 as a maximum benefit. They did not think it qualified as a trip interruption even though that is really what is was.
I did not MISS the connection. So I would also make sure if you are buying a policy through a tour agent to check for insurance outside of what is being offered. I had talked with AIG travelguard prior to purchasing to make sure this was covered as that's why you take out insurance, in case an airline fails to deliver. Turkish air failed to deliver, I was under the impression that was covered. It was NOT a missed connection. BEWARE of AIG "Travelguard" I have traveled a lot and have taken out insurance before with Travelguard. First time I had to use it and they don't cover what they say...My coverage was for Trip Cancellation/Or Interruption which they said would cover up to 150% of Trip cost. They chose to call it a missed connection so that only covered $250. Very disappointing. Their excuse is that is a Common Carrier cause. Well under their contract it says mechanical/equipment failure is a common carrier cause and that is covered under Trip Cancellation/Or Interruption. Since Turkish air did not tell us why they cancelled it...how does Flo or myself know that is was not mechanical reasons. So again...WATCH OUT FOR AIG TRAVELGUARD INSURANCE!
Review by Pennycross1 year ago
The South Africa Fam was fantastic. All arrangements made with Thompson’s went as planned. All 3 of our driver/ guides were great men. Very knowledgeable and lots of fun to Hewitt. All excellent drivers!!!!!
All hotel accommodations were very nice.
We saw and did so many unique things, I would highly recommend this trip to clients.
Review by CurtMN1 year ago
5 Stans Plus Caucasus Tour
I went on this extended tour November 2018. Less expensive later in the season, and less crowded sites. It was often on the cool side however, fountains off, and flowers dormant.
Flo Tours was very professional: out of more than 70 meetings with the guides/drivers, only once late, and that due to a flat tire.
All the hotels were nice, very clean, and well situated in the cities.
I can completely recommend Flo Tours for touring this part of the world.
Review by Arundeep Smaiele1 year ago
Very good sales advisor by the name Nayda
Review by Obsessive1 year ago
Great time. Wonderful and knowledgeable guides. Sights and people terrific.
I highly recommend this company and tour. Cathy KILEY
Review by Fraziel Derrow1 year ago
It was a wonderful trip. Even the weather cooperated. Our guide and driver were most helpful.
Would recommend you for anyone wanting to travel in Eastern Europe.
Review by Michialle1 year ago
The trip was excellent with good hotels, good food and plenty of sightseeing. I was very pleasantly surprised with Baku, very modern and clean. The visit to the wineries in Georgia was enjoyable with tasting of great wines. The selection of restaurants gave me the opportunity to sample many of the local specialties. The transfer at the borders from one country to the next was without problems with the guide and driver awaiting my crossover. I would recommend that the water show(fountains, colors and music) in Tbilisi should not be missed.
Review by Seemee Lifrieri1 year ago
We had absolutely amazing experience with Flo tours. We got picked up at Istanbul airport in a much bigger and better van than we expected. The bus was extremely comfortable, roomy, excellent air conditioning, and the Wi-Fi. Our three Adult children enjoyed the Wi-Fi and my wife and I enjoyed researching our next site. Our tour guide, Ugar, was amazing: extremely accommodating, polite, knowledgeable, generous, and friendly. We had 18 day private tour, from Istanbul and ending Cappadocia. We were very interested in archaeological and Uygar was extremely knowledgeable. We would book again with Flo Tours and refer others to do so.
Review by Baylissc Orogun1 year ago
Amazing Experience! Overall the best tour I've had. I love that our tour guides had great history about every single detail and the culture. My tour guide was Athena and she had such great history every day I learned something new from each day. I would however like to say I wish that sometimes there was more free time to explore or had it been a walk and talk tour but I understand it may be difficult when there is large group that needs to keep up. But, overall the experience was unforgettable. Thank you Flo tours!
Review by Miof Mela1 year ago
Great Tour Guides and Drivers....Highly experienced and charming in demeanor! Thank you for all of the incredible information and safe trips!
However, the food spots left a lot to be desired. Understanding that it's really challenging to feed +100 people, consuming food at high prices that has been sitting around for a while is even more challenging; gastronomically speaking that is!
Review by Maileen Ermak1 year ago
Amazing Experience! Thank you Flo tours!
Review by Lanxun Lindholm1 year ago
Took this trip with my husband and we both had a great experience. Tour guides and driver were awesome and very friendly.
Review by Helevicw Otterlei1 year ago
We had a wonderful vacation in Turkey. Good memories of sightseeing,delicious meals, nice accommodations, friendly staff and service. All wa done for us. A real vacation.
We highly recommend Flo Tours.
Review by Joti1 year ago
Great tour! The hotels, tour buses, and guides were excellent. Everything was well laid out and well timed. My wife and I had a great experience in Turkey!
Review by Prathika1 year ago
Almost 10 months after the trip, I have forgotten the details. However, it stands out in my mind that the trip was poorly organized and I would never use this outfit or recommend it in future.
Review by Gamaleldeen Strandt1 year ago
We had never heard of Flo Tours. At times I was even concerned it was a scam. Boy, we were impressed by our tour of Turkey. Good hotels and food plus a small group. Transportation was on time and reliable. Guides were good. Will use them again.
Review by Amritava1 year ago
Our guide was very knowledgeable and experienced. The itinerary was great. The office staff was very helpful.
Review by EvanOK1 year ago
The hotels, the chosen guides, the tours themselves - all of these aspects were wonderful. The issue we had however was during the planning process as communication with Flo Tours was frustrating - several emails unanswered, multiple voice messages not returned, it created stress during the planning process which was something we tried to avoid by going through a tour company in the first place.