Do not use this company, they will take your money and will not deliver your order! I placed my order on the 31st May and I still have not received the flip flops. I have contacted customer services who advised that they will chase DHL. I have contacted DHL twice to check if they have received the order from Flopstore and they have said that they have not received anything. I have informed Flopstore that DHL have not received the order and that I want a refund, they are now ignoring my emails. I have since read so many bad reviews about this store that I wish I had never placed the order. It is daylight robbery, they clearly had no intention of ever sending out my order.
Review by Harunar5 months ago
TOTAL SCAM! Placed order on 7th June & have never received. They claimed to have dispatched following day & when I contacted them they said they would contact DHL to find out where parcel was & contact me back. Never did. I put it in a dispute & soon received a refund. Always pay via credit card when shopping online as cannot put in a claim if used a debit card.
Review by CallCentreScourge6 months ago
Item never arrived, 3 months later and a million emails later I finally got my refund after threatening them that I was going to raise a chargeback request with my back to get the funds back.
Review by Kokusima8 months ago
Havianas never received and won’t respond to any comms. Apparently dhl have them but they refer me back to Flopstore! Useless - avoid avoid avoid! Big SCAM!
Review by Exteremly8 months ago
Nice service. Love it.
Review by Sourin10 months ago
SCAM!!MONEY TAKEN FROM MY ACCOUNT AND RECEIVED NO EMAIL CONFIRMATION. If you don’t believe me, check out the other reviews and all the “five star” reviews are fake.
Review by Harriot11 months ago
I placed an order in June 2018 and when it had not arrived by August I chased as I needed the order for my holiday. The email response claimed there was a stock shortage. My order hadn't even been dispatched and nobody thought to advise me. I requested a refund. The response said they would forward my claim to their billing department. Despite chasing several times I've never received a refund. Do not but from this fraudulent company unless you like to throw money away.
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