They arrived just 1 hour after I called. They needed to act quickly to minimize the damage after my basement flooded, and they took care of everything. They were professionals and walked me through the entire process. Their quick response saved me a lot of money. Thanks guys.
Review by Puck3 years ago
They were very professional and did a great job on my carpet. I had a small leak from the kitchen and the water got to the living room. They came at the time we scheduled and called me 20 min before they arrived.
Review by Aleece3 years ago
I had a broken pipe in the hallway bathroom. We rushed to stop it but it took during this time my second floor was manager to get flooded. I called someone I knew in the area and they referred me to Flood Damage Pro.
Flood Damage Pro was super professional and didn't even hesitate to come out on Christmas Eve. Their team was very respectful on my family, the property and the stress we were under because of the break. I really appreciate their dedication and coming out on a holiday. I am very pleased with the work they did and I highly recommend them.
Review by Chalamet3 years ago
I call them few times with all sorts of questions (I had to do my due diligence). The representative on the phone was kind and patient with me. When she couldn't answer any more technical stuff she had the technician give a call personally and we managed to work things before he came.
When the team arrived they did everything as expected. They explained the situation to me, got my OK and started working. Within a couple of days all was like new, water gone, new paint and good smell.
Review by JacquiT Stephenie3 years ago
Dan is the nicest person I
know. He caught me in a really bad day, dah..my carpet was soaked, but he took it and managed to complete the job quickly and to my satisfaction. Use them, they’re good.
Review by Susangross3 years ago
I had a flood in my basement, the water were everywhere. I called a few companies. they were the only one who answered and sent a team right away. There truly are pros
Review by Ingenieur3 years ago
Fast, efficient, professional-- these guys know what they are doing.
I had to use them a few times and every time they do an amazing job.
Very clean & wonderful to work with.
Review by Oludele3 years ago
I called the flood damage pro and was told the technician will arrive in an hour. He called me and told me he got stuck in traffic and is running late, as much as I didn’t like it, I understood and in the end he was only 45 minutes late. The team fix the problem and managed to rebuild my wall perfectly.
Review by ShortiiBlaze Derrow3 years ago
They were prompt and cleaned up my flooded basement in 1 day. It was amazing. They were polite and efficient. The technician was super patient an answered all of my questions and I asked a lot. They went above and beyond in helping me clean up. The water and the horrible smell are all gone. I would definitely use them again.
Review by Vikunj3 years ago
I called these after I tried a few other companies with no luck. I have to say the guy who answered my call was a bit confused, perhaps he was new. He transferred me to the head technician, and I was able to book an appointment the same day. They came and took over immediately, answering all of my questions in details and manage to gain my trust. I hope I won't be needing them again, but if I do, I know who to call.
Review by Sheilasticks Kalaroutis3 years ago
We came home from a vacation and found the ceilings in our condo dripping water because the upstairs neighbors' water heater blew. Geez, what do we do now, we were tired, stressed and definitely not in the mood to deal with anything like this. Our neighbors gave us Flood damage pro’s number. We were welcomed by a very nice girl names Karen on the other line. We explained the situation, and she reassured me they’ll deal with everything. And they did. I took my family and we continued our vacation at a hotel. The technician and his team fixed everything. He kept us in the loop on every detail of the restoration. Our carpets looked better than ever, the ceiling was fixed and painted and I was able to breathe again. I usually don’t leave reviews, but I just had to do it this time. Al and the team at Flood damage pro were exceptional.
Review by Besha Rothenhauser3 years ago
Great company. Professional service. Very quick response time.
Review by Adelyne3 years ago
I had major problems when a pipe broke in my kitchen. These guys came and just took care of everything, the water, the damage and my wood floor and carpet cleaning. The best
Review by Kleomenis3 years ago
I called these guys because of a soaked carpet. A pipe burst in my bathroom and flooded the second floor. Shortly after I called, they were already at my house. Looked and around and immediately fixed the problem. When they left my carpet was spotless and smelled amazing. Highly recommend these guys. Thanks.
Review by SilasWeb3 years ago
Our hot water heater burst this morning. Luckily we caught it early. Even though we had a soaked carpet and floor in our basement (don’t want to think how much worse it could have been). I tried to remove as much water as I can from the carpet but it was still wet and my basement doesn’t’ have good circulation. After reading online about the risk of mold, I decided to call a water damage restoration company. I found Flood Damage Pro online with good reviews and gave them a call. As a customer, I can see why the 5 starts! They came within 1.5 hours of my call. The team were very helpful. Inspect the entire area, explained and answered all my questions. After they started working they found a spot of black mold behind one of the baseboards. That was exactly what I was afraid of and the reason for calling them. Obviously it was no longer just a quick drying job, but a mold remediation job. Fortunately that was the only spot of mold found in their thorough inspection. The technician came the next day or the final cleanup/teardown. All were punctual, worked quickly and professionally, and were really pleasant, thoughtful people. Hopefully you’ll never have a water situation, but if you do and you’re reading this review, give them a call.
Review by Abilty3 years ago
These guys are great. We have a pretty small apartment and they were able to do the whole process less stressful than it could have been.
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