Despite the room being advertised as refundable, I was unable to come to any kind of arrangement when I had to cancel my booking due to unforeseen circumstances as my train wasn’t cancelled as a result of flooding. I contacted the hotel to inform them that I had to cancel, and was told then that I would still have to pay the full amount for a room I would never set foot into.
Poor management of a frustrating situation.
Review by Perins2 weeks ago
I booked my hotel in Ushuaia, Argentina, and everything was perfect
Review by SEvanss2 weeks ago
Brilliant and cheaper than all the other companies that we tried when booking our hotel....I will certainly be looking out to use these again next trip abroad....no hassle to book and quick response when checking my booking with them and all confirmed with the hotel that everything was done...again no hassle will recommend to anyone
Review by PeterA2 weeks ago
I got what was promised; the procedure was easy and clear.
Review by Bafford3 weeks ago
Villa del conde Meloneras. All was perfect
Review by Tejs3 weeks ago
As I broke my leg during the holiday I was very well taking care of.
Review by PantoflasCrypt Fraid1 month ago
100% perfect !
Review by TonyHadden1 month ago
Loved the Hotel Bernini Palace in Florence!!
Review by DoughRack1 month ago
Just good. As expected.
Review by SlinkyFish1 month ago
I made a mistake when I booked a hotel. I just wrote a mail concerning my mistake and Flix chamged it without extra charge.
Review by Hatunsid Somasegaram1 month ago
Nice hotel....no 24 hour cafeteria..all restaurants close at 10...cant get breakfast till 7
Mix Drinks too expensive..
Review by Zadene2 months ago
I booked my hotel room earlier during the year (through a different provider). But much later on the price dropped, I opted to re-book my room at a discount price and this site saved me a lot of time and hustle and money.
Review by Shiyu2 months ago
Hotel was wonderful and staff were very friendly and helpful
Review by Indjina Deitchle2 months ago
Booked for 3 weeks in one hotel got confirmation that 3 weeks was booked got tossed out of our hotel room after 14 nights at 8.30pm had to find other accommodation not very acceptable I am afraid will NOT RECOMMEND
Review by DesertbootDickie2 months ago
Very bad pricing
Review by Luehyz Komuravelli2 months ago
My hotel was cancelled before i arrived with no warning. However, Jessica who works for the company has been great in getting a refund sorted for me.
Review by Fasyali2 months ago
The business operations are sloppy at Flix. Though I made paid hotel reservations many months before my trip, on the day before I arrived at the first city, Flix made ANOTHER reservation at the same hotel for which I had already paid through Flix. They did this without notifying me. The hotel insisted that I pay for BOTH rooms. I accused the travel agent of doing the double booking. The agent accused me, saying he did not have access to my credit card account. I wasted hours and many calls to several countries before I finally found Flix as the source of all my problems.
Review by Kid Rockville2 months ago
Flixhotels has already debited my credit card at the time of booking the quoted price of the accommodation I was staying at Hotel Circus Circus, Las Vegas. However, the hotel still charged their fees plus tax, which I had to pay on check out.
Flixhotels has not credited its fees.
Not very happy with the arrangement and communication.
Review by Shadax2 months ago
Good location in Reims.
Review by BigBuy2 months ago
This was a nice hotel to stay in while visiting Venice. The building was modern and well kept. The parking lot was well lit and secure. The room was comfortable and well decorated. Upon check in the desk clerk was able to provide information and directions which made the trip into Venice effortless. This was very much appreciated. We had booked a room which included breakfast which was tasty and filling. Our travelling partners did not and they suffered from hunger pains as soon as we reached the first canal. Our trip included 21 days in Europe and I can definitely say that the Hotel Mercure Venezia Marghera provided true value and I will stay there again on my next trip to Venice.
While it is rare to have the perfect stay I would offer one item which will improve the customer experience. The signage to direct travelers to the hotel from the backside needs to be improved. My guidance system attempted to take me down a 1-way road when I was 1-block from the hotel. It appears that the road had been changed some time prior. The existing signage is small and dark (matching the hotel colors). After 3 trips around a roundabout we found the correct entrance.
Review by Majellann3 months ago
Nice hotel room cleaned every day and also clean towels. Niet reception free tea or coffee. Good connections with metro and bus from airport. City center also accessible by bus, walking to center about 35 minutes.
Review by Deadlydav3 months ago
Review by Cajo5 months ago
Very disappointed with the service would strongly advise against booking through them.
FLIXHOTELS is rated 4.0 based on
Trust Mamma Reviews
Our reviews are aggregated from multiple sources to give you the best overview about flixhotels.com.