VERY HONEST BUSINESS... SAVED ME THOUSANDS OF POUNDS!
Review by Leatricia3 months ago
Tried to contact via online form and got no response so I called to book in for a wiper replacement. Arrived at Kingston on booked day/time to be told they had no record of my booking. Repeatedly and in an aggressive tone demanded to know who'd I'd made the booking with, which of course the person hadn't told me. Suggested I'd called the wrong location, blamed their computer system, basically pretty unhelpful and a good example of terrible customer service.
Review by Ecotrade Jaacks4 months ago
The guys at Kingston are absolutely amazing!! Took my car there now a number of years and without a doubt always been brilliant. car Recently failed its MOT and the guys went above and beyond in searching for the part and being as honest in telling me it’ll be cheaper for me to order the part then them.
Service is impeccable!! Couldn’t recommend them enough.
Review by Fadeke5 months ago
VERY HONEST BUSINESS... SAVED ME THOUSANDS OF POUNDS!
I can highly recommend Fast Fit Kingston! Last week I had an absolute disaster where my car (only five years old) irreparably broke down. After having it recovered to Fast Fit, Wayne and his team looked at it within good time. When Wayne called me to break the news that it was likely that the engine was blown my heart sank, BUT due to their knowledge and expertise the team had recognised that the fault may be covered by my car manufacturer as part of a previous safety recall. With me not knowing anything about the subject, Wayne went above and beyond to do due dillgence about the issue, making calls and researching it online even though he knew this might mean that Fast Fit would not get my business if I ended up having to take the car back to the manufacturer. In fact this is exactly what happened; after some back and forth the manufacturer admitted fault - the problem that Fast Fit has diagnosed was exactly the problem the car had - and committed to fitting a new engine at no cost to me. Even then Wayne and the team were helpful in liaising with me to get the car towed to the manufacturer, when they had no real reason to be. I cannot emphasise enough that this repair would have cost literally THOUSANDS of pounds and I would never have known to check the fault. Spending that amount would have seriously impacted my family. If these guys were less honest or caring they could've just taken my money but they are committed to helping people. We have two cars which we already take to Fast Fit Kingston for each MOT and service and of course this has only strengthened our resolve to do so, as well as recommending Fast Fit to anyone who will listen.
Review by Sufia5 months ago
Brilliant service, Helpful and customer focused. I have taken my car there in the morning to see if there was a chance that they could check out a problem with it, then gone to work and they have never let me down , from checking my battery, a rattle in the back, to having some tyres done, and then a booked in service and mot. They go over and beyond to help their customers ,always polite and always give good advice and always smiling and joking, thank you for the service and piece of mind you give me.
Review by Rpdney6 months ago
FastFit are brilliant! Really efficient, honest and transparent about the charge. There are no surprises or hidden extras. I needed 2 new tyres on a Friday afternoon, they had the tyres in stock ready and they were fitted while we enjoyed a Nando's across the road! Great service
Review by Ellainne Fehlberg11 months ago
Excellent service, really helpful friendly staff, would definitely recommend to family and friends
Review by Cyclette1 year ago
I was away from home in Milton Keynes an ended up with a puncture. It was around 16:30. I went to Halford first. They were far too busy and not really interested to help. I then went to Quickfit. Very busy again and after 10 minutes waiting and no one to talk to, I left to find the nearest tyre place. Very glad to find a Fastfit station. They did a repair and charged a very reasonable rate. Superb service.
Review by Arfon1 year ago
Always take my Mazda here, no matter the problem. Wayne and his team are so welcoming and completely clear about their quotes and what work they may need to carry out. They have always been quick to fit me in at short notice and happy to accommodate extra requests. I’d never go anywhere else.
Review by Sirmund1 year ago
Took my daughters car in because it was pulling to the left. Received excellent customer service, fast and professional. They found out what was wrong, took the time to show me and explained in a language that I could understand, thank you
Review by Jamoc Winneke1 year ago
Booked my car in for a service this morning. Fast and professional service. Reasonable price. Would highly recommend. Also had two front tyres fitted two weeks ago. Again did it straight away, fast, professional and reasonably competitive pricing. Recommend.
Review by Dwyane1 year ago
Excellent customer service and workmanship at Kingston Milton Keynes. Have always previously had work/service completed through the Vauxhall dealer but on this occasion tried this company on recommendation. The drive of my car after the service and work were far better than the dealer and a more competitive price. Will definitely use them again. Steve who completed the work gave a rundown of work completed and why it was needed.
Thank you. Will be recommending to friends and family
Review by Itaru1 year ago
Great service and a good price
Review by Walthamstow Smerin1 year ago
Went to the branch at Kingston,
They where very helpful and very reasonable on price i had 4 tyres fitted as well as front brakes i was quoted a very good price to have it all done.
will use again and again plus free coffee and wi fi.
Review by Meilssa Derrow1 year ago
Booked my Hyundai Terracan for an MOT via the on-line booking service. Appointment was scheduled at 4.30pm today, I am currently working in Oxford so took a half days holiday to come back to Milton Keynes to have by car tested. On arriving at the Fast Fit Station in Bletchley the front counter was unmanned - the sign said ring the bell for service. Lovely old fashioned 'push to ring' brass bell on the counter, only it didn't ring!! Someone calls though from the back office that they'll be with me in a minute. Someone then arrives and asks if they can help - seemed a little surprised I was there. I confirmed I had an MOT booked for the Hyundai Terracan (4x4). I was then told they couldn't test it as it wouldn't fit on the ramp???!!! Really?? They then reluctantly tried and said it was too big and too heavy. I have been driving 4x4's and having them tested for over 10 years - NEVER have I been told they were too big or too heavy to go on and MOT ramp. What a waste of a day and now have to have another day off to get tested elsewhere. Not impressed.
Just to add, following the reply from FastFit Station - 2006 Hyundai Terracan weighs in at 2095Kgs, almost 1000Kgs under the rated limit of their ramp.
Many Thanks to Deal on Wheels in Bletchley who managed to fit me in.....and on their ramp, without a booking and very late in the day.
Review by Pizib Kanaan1 year ago
Excellent customer service from Steve at FastFit in Kingston Milton Keynes. Price as quoted, very happy customer.
Review by Stefabo Samele1 year ago
Fast and efficient true life savers definitely using them again in the future
Review by Likumb1 year ago
This review is specifically directed to TRACY KNZMANICH at the Chesapeake Virginia location. She is what makes Fast Fit a pleasant experience. Her smile and happy demeanor put you at ease immediately. She's concerned about the customer and always takes her time to ensure that you understand how the procedure works and how you're doing each step of the way. Thank you Tracy!!!
Review by Maram2 years ago
Went there for an MOT. Got through after spending over £500 and get car back with deep scratch on drivers door. Told them and they offered to "polish it" for me. It is deep so on a black car you can see the white undercoat or metal. Polishing isn;t going to help. Wrote to the two named directors and they have ignored my letter.
Review by DavidHuang2 years ago
Excellent service at Wolverton Fastfit Station! Very attentive, great prices and provides that 'Good Old Fashioned Service' can't recommend enough, will definatley be returning!
Review by Ermina2 years ago
Fastfit Kingston is the best garage I have ever used the front desk was manned by a chap called Kerry he couldn't do enough very happy happy!! and the service man Steve told me exactly what my car needed and done a thorough job and the car was lovely and clean afterwards, I will always be returning and cannot recommend this garage enough, very trustworthy and reliable and honest pricing, as a woman some garages can see you coming but the guys at fastfit were really helpful!! 5* service and discount for loyalty thank you Hannah
Review by Demmis2 years ago
Had my service done yesterday at the Wolverton Station, what can I say great price and fantastic service!
Review by Norsemen2 years ago
Service and Mot completed as expected.Thanks for the free coffee.
Review by Vandanah2 years ago
MOT and two new tyres. Fast efficient service and a great price. Comfortable waiting room and free coffee too.