This firm stole £52 of my money. After my car broke down, I was transported by Rac to my repair garage. On the way there I was contacted by eurocar oxford as I had an onward travel policy with Rac. I explained that. I did not have my drivers licence on my person and gave all my other personal details over the phone I told the manager that I would contact them later with my number. This was agreed. Two couriers arrived with my hire car which I signed for . As I was driving out the garage door I was stopped by the second courier who told me that I could not have the car. I then phoned my mother in law who gave me my drivers number over the phone which I gave to the firm. I was then told that I still could not have the vehicle and I was left standing with four bags of luggage and had to travel by bus and train 50 miles to get home this was SHOCKING service and there was a serious language barrier...NEVER AGAIN ! BEWARE. Mr. Swan
Review by LizM Dulski2 years ago
Worst car hire firm on the planet , complete rip off merchants , customer services non existent, would avoid at all costs , terrible experience
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