Be it via email or over the phone, the staff at Eurobuzz is really helpful. They even go far enough as to make me laugh when I'm having a bout of technophobia. I wish all phone companies were this delightful.
Review by AndAsh Gurnani5 years ago
Used a phone a couple of years ago and came back for two more on the more recent trip so that the entire family could stay in touch. Our relatives in Italy and Spain loved to be able to get in touch with us and for us was not only convenient but affordable.
Review by Agullo5 years ago
My emails have always been answered promptly and throughly. Really fast shipping. We like the phone too, high quality and with just the right amount of frills.
Review by Rutti5 years ago
My Eurobuzz phone saved me in Paris when my flight was delayed and I couldn't meet my friend at the expected time. We were able to keep up with each other and eventually connect in Marseille. My phone also saved her when her credit card was denied and her iPhone wouldn't go through to her bank, but my phone did. Best $39 I ever spent!
Review by Bulabeats5 years ago
I have had a Brightroam phone in the past and decided to try a new company because Brightroam required me to keep extending my contract. I forgot to extend it and my SIM card expired. What a hassle! Not only is that not a worry with EuroBuzz, I got a great deal on two phones which is perfect for my upcoming Europe vacation with multiple family members. The rates are slightly higher but savings already made up for that.
Review by Greeneworks5 years ago
We couldn't have been happier with our purchase of two Eurobuzz phones - we traveled to France and were joined by our son, daughter-in-law and our 9 month old grandson. It was incredibly easy to order, delivery was prompt and it included everything we needed- It was truly a lifesaver for contacting the people with whom we had reserved places to stay, and the peace of mind it gave us when traveling with our grandson was worth it! I would highly recommend Eurobuzz!
Review by Sharl Moscinski5 years ago
While planning for our vacation and running out of time (3 more days to go), we've had to deal with (a) USPS sending Priority packages- containing our passports- to the wrong ZIP code and (b) USPS losing our Paris Museum Passes. Fortunately, Eurobuzz delivered as promised and we now at least have2 of their phones to use. We haven't had a chance to use them yet, but they charged quickly on the provided adapters and seemed to start up just fine.
Review by Thaksha5 years ago
Simple to operate and user friendly
Review by Eneroliza Taraiva5 years ago
I purchased two phones in order to keep in contact with the family. its so easy to get separated, now we just call one another as we often do in the states. also we will travel in two vehicles great way to stay contacted
Review by Quila Mansford5 years ago
have used EuroBuzz for years when we travel to Europe. Just received updated sim card. Original sim update sent to old address. One call and new one was received very quickly and they followed up! Thanks Eurobuzz!
Review by MrsMacca5 years ago
The initial contact, ordering and delivery of the phone was impressive. Clear directions on usage and helpful start up service. I did have some problems making calls out - dropped the calls before completing them. And I tried to delete messages but kept running into them again when I went for messages - possibly was my fault.
Very nice alternative for short term overseas visits.
Review by Cowboycc Vorgt5 years ago
WOW - I ordered 2 Phones on Sunday Night, ( US West Coast ), and received them at about Noon on Tuesday. Will not use the Phones until we get to Europe, but everything seems to be as advertised. Very Convenient and Easy !
Review by PhyllisNY5 years ago
Euro buzz was recommended to me by a friend for use in the EU. I read the reviews and decided to give it a try. It has certainly been easy to get the phones a get set up. I'm in the EU, today and the phone is working just fine. Can't beat the price for cellphone connectivity
Review by Parkson5 years ago
When I recently received my two EuroBuzz phones, I was supplied with a SIM Pin and info that stated: "You can use your SIM PIN to protect your SIM card from unauthorized use. Refer to your handset's user guide for details." I had called before my purchase and asked what protection I would have if my phone was stolen and I wasn't told about the SIM PIN. So, pleasantly surprised about the added security, I tried to find instructions on changing the PIN from the generic one provided. The supplied "quick start guide" had none and stated that I should go to the user manual at samsung.com for more info. Couldn't find the manual at samsumg.com, but using a Google search I found it! (Also got it from from Customer Service, but after I thought of doing a Google search.) Trouble is that it had only the info in the "quick start guide." As a "mature" person, I sparingly use my U.S. cell phone, but I trudged ahead with the menu on the phone and figured out how to change my PIN. Could have saved a lot of wasted time if the instructions from EuroBuzz had been more accurate. Also, the info with the phones clearly states that the phones can't be used in the U.S. because of limited frequencies on the phones. I don't remember reading this in the EuroBuzz info online. But, even if I missed it, how am I to try my phone before leaving home? Despite these inconveniences, I'm generally pleased with what I received. I'll update this review after returning from a trip where I can actually use the phones.
Review by RachelleCooper5 years ago
I purchased a European contact phone from Eurobuzz 5 Aug 2014. During the purchase, I explained that I needed the Phone ASAP as my trip was to begin in two days. It Arrived in Less Than 24 Hours! After reading the how to use instructions, I called Eurobuzz because I had a couple of basic question (maybe I am not the sharpest tool in the shed) anyway, the representatives from Eurobuzz really have it together. They answered my questions in terms I understand, and in a professional friendly manner. This appears to be a very good relationship. ron
Review by Visar5 years ago
My husband and I are taking our first trip to Europe next month and discovered our phones - iPhone 4, will not work. We are want phones for emergency calls and a couple of contacts with elderly parents in US. These should be perfect. The phones are small and simple. I love that it is a one time purchase, no contract pay-as-you-use plan. Our phones arrived quickly. I have had one contact with the company and was impressed by the efficient, supportive response.
Review by Sulistijo Evich5 years ago
We have potential family emergency's while on our tour of Europe. This service gives us great peace of mind. The family always has our contact info. Thank you EuroBuzz
Review by Chrisrtoph5 years ago
We ordered 2 EuroBuzz phones for our 2 daughters who were both traveling to Europe. The sales representative was very helpful in answering all of our questions. The phones came quickly as promised, and they even cut us a break for having the phones shipped to 2 different addresses. Instructions were clear and my daughters were able to figure everything out by themselves. Thanks Eurobuzz!!
Review by Biziou5 years ago
Fortunately I did not have to use the phone outside of practicing with a few short calls to make sure it worked. I got it to use for emergencies and I was so glad I could get it for such a good price. I was also very impressed with the customer service I called to confirm it was setup properly. They were very friendly and efficient.
Review by Vivoxy5 years ago
Purchased Euro buzz for our daughter who is traveling to Greece in a couple of weeks.
We wanted her to have the security of being able to communicate in case of emergencies or just to speak to a family member. We have been reading reviews from people who have already tried the phone abroad and its seems to work great.
We received our phone promptly like everyone else and the price and calling rates are right. Its a good feeling to have peace of mind for both parties while one is traveling abroad,
Review by Abishake5 years ago
I'm traveling to France with my 92 year old father and siblings for D-Day Events in Normandy. I looked into my AT&T iPhone plan and read online opinions. If you don't have your settings in airplane mode, and set just right, people were getting $500-$900 surprise bills when they got home. I wanted a phone to call home to my husband, and for any emergencies we might encounter. Finding the Eurobuzz phone with all the adapters and flat rate-pay as you go was exactly what I was looking for. I can't wait to try it out tomorrow when we arrive in Paris.
Review by Resiliencia5 years ago
I am not used to using my own cell phone very much, and getting used to using this new phone was really scary for me. My calls to the support line were answered promptly, and I got all the info I needed in an easy to understand manner. I am thankful for this service as I am making an unexpected visit to Italy to visit my grandmother who is very ill. I will use this phone if I cannot locate the people who are picking me up at the airport. It adds a little peace of mind to a difficult situation.
Review by Jessiie5 years ago
Easy order and delivery. Set up was simple. Now We are off to use them. Feel much more satisfied than waiting to see what might be available in our destination countries.