Everything was exellent and on time. I would recommend this company.
Review by Dinkar Kuntronwarin6 months ago
Everything is just super
Review by Frenkie6 months ago
Fantastic customer service. The product I ordered online was not available for 3 weeks. I was immediately contacted to ensure this was ok & offered an alternative at the same price which was delivered the next day 👍🏻
Review by Abubaker7 months ago
Fantastic staff, very fast delivery and great product.
Review by Cofi7 months ago
I ordered a pink cot bumper online as they had no pink sets in store which I thought was bizarre! Anyway a couple of days after I had paid for the order I received an email saying it was out of stock! An order shouldn't be allowed to go through if not in stock in my opinion.
Review by Furor7 months ago
Yes Eurobaby is fine and I got everything I wanted, but GLS is terrible.
Review by Speedfix Tremellen8 months ago
Purchased a bottle warmer, it came within a few days, product was great. Would definitely order again.
Review by Bafford8 months ago
Transport to Croatia is very quick. Stroller is great. The product is good quality, price on sale is good.
Review by Karhalis10 months ago
Great customer suport and delivery was faster than expected.
Review by Ekr10 months ago
Have dealt with this company a few times. Normally quick straight forward, quick delivery and hassle free. The last occasion advertised product purchased but then informed specific colour not in stock so order cancelled. Other than that excellent to deal with.
Review by Fauza Lousia10 months ago
Ordered a product that was out of stock but was not told this until after my online purchase was made so therefore had to wait over 2 weeks for the product.
Review by Hauptmann10 months ago
Excellent product. Great company to deal with. I got item delivered. Courier company lets them down.
Review by Antimere Kalnina10 months ago
Very responsible 👍
Ordered a car seat for a great price and came earlier than expected i was so happy 😊 thank u
Review by Refusal10 months ago
Ordered a pram with international shipping (to another EU country). Prices were reasonable, shipping fast. Yey for this company and for the single market =)
Review by Daksh Lillingston11 months ago
I ordered a foot muff in early December and I am still awaiting Its arrival over one month later
Review by FLbiker Arwady11 months ago
Placed the order and wasn't advised until after the order was placed that some of the items would be on back order for a month. The items received were of good quality, but Eurobaby use GLS as their delivery service. GLS are pitiful at best and further sour the customer experience with Eurobaby. To wait over a month unexpectedly for part of your order, and then have to deal with delays and abominable customer service from GLS in the delivery of the items definitely leaves a sour taste in the mouth. There is an abundance of negative reviews about GLS online, so the fact that Eurobaby use them as their delivery service shows they aren't committed to delivering any sort of positive customer service.
Review by Sewie Havrylianchyk11 months ago
I found the staff very helpful when I rang to enquire about my order, and when they rang me to inform me of its arrival.
Review by Ellena1 year ago
Good range of products. Good reductions in sales. Helpful staff and good customer service.
Review by Baranger Majdlik1 year ago
First time buyer, i was calling the customer service for help, and clarification. The lady was helpful, item ordered, was delivered quick, with no issue. hope my son will like his new bike. will buy again, and recommend this shop to my friends.
Review by DariusGraw1 year ago
Purchased a Chicco next to me cot for 269e. They didn't have it in stock so had to wait for it to be delivered from another store/warehouse. Got a call few weeks later as it arrived in store for collection. Collected it, left it in carry case as we still had a few weeks before baby due. Decided to look at it two weeks later, it was grubby, dirty, stained, scratched and had fluff stuck in the wheels. The for sale floor tag was still attached. They did not inform us they were giving us a dirty floor model when we collected it. When we rang about this, we were told they can offer full refund but a new one would take 4 weeks. Our baby was due in less than 2 weeks. We asked if they'd pay for it to be dry cleaned. They told us it was hand wash only. But if we hand washed it ourselves and stains didn't come out we could still return it. No compensation offered. No apology. Extremely poor customer service. It took 3 days to eventually get somewhere with management when they then told us on day 3, they had located one and will be in store by the following week. Again, no apology. When it arrived to store I needed to speak to another manager regarding collection. It seems the eurocycles staff are far better than the eurobaby staff. Customer service is absolutely atrocious. I won't be shopping there in the future.
Review by Elements1 year ago
Super fast delivery and when I emailed asking a question they got back to me straight away! Will definitely shops here again
Review by Rhianan1 year ago
Ordered 2 travel chairs for my boy
Order was taken with estimated delivery etc. Got contacted to say that item was out of stock and would be up to 2 weeks before i could receive.
The refund was quick and non hassle but the order shouldn't have been taken if they didn't have the item
Review by Aarianne1 year ago
Product was fine when it eventually arrived almost 2 weeks after placing the order. Disappointing service.
Review by Spider1 year ago
I was kept up to date via email on the status of my order and when I should expect it to arrive. The order was received very quickly.
Review by Driff1 year ago
Delivery to Croatia/ Zagreb (EU) is very slowly. I have ordered few items on 4th March 2018 but I still did not get them (today is 4th April), although the payment and charging was on 4th March.
My previous order was in May 2017 and delivery was fine.