Ordered the 11th of may and thought I was gonna get the order after 1-3 days, which it clearly says on their website. 5 days later I called them and asked when they're gonna send it, "It will be sent today" he told me on the phone. I never got a shipping mail or tracking number so I mailed them the day after, which they haven't replied to at all. This was 4 days ago. He lies to his customers straight in their faces and delivery is so slow it's not even close to as fast they're stating on their website. AVOID THIS COMPANY!
Review by Iovate1 year ago
Ettans Moped have a wide selection of parts for Mopeds, homepage works well, even when dealing from abroad.
My two last orders have though been a bad experience, first the order was split into several shipments, where off two items never arrived.
Naturally parts can run out, but Ettans do not inform if this will come later or never!!!. Still the invoice covers the full package and you will be fined from Klana if not paid in full which in my case was even before the shipments have arrived.
Review by Toggi2 years ago
Just cancelled my order after waiting 2 weeks. They promised delivery within 5 working days. No answer on emails.
I will never order anything from this company again.
Review by Sautron3 years ago
Long delivery time - 2 weeks instead of declared 2-5 weekdays. Weak mail contact. Parts that arrived were as described in their webshop. Only recommend if you are really desperate and cannot find parts elsewhere. Otherwise stay away!
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