So far so good they are the best payment gateway that I had very used.
Review by DenisNN6 years ago
Poor customer service
Review by Peterkkkk Shanel6 years ago
Equity commerce has done a great job for us. Their system is easy to use, and their reponse to questions or requests for help is very prompt.
Review by Theety7 years ago
Thank you to everyone for getting my account setup so fast also for being so helpful and friendly
Review by Jeevitha7 years ago
Brady Waite at Equity Commerce is extremely customer oriented, answers any questions I may have about my merchant services, and is a great representative of the company. I highly recommend Brady Waite for merchant services.
Review by Catalia7 years ago
Our company constantly had people calling to get us to change merchant service providers. We were, quite frankly, satisified with our old company, and really didn't see any need to change. Sometimes it is much easier to just keep things the same. But, once we decided to make the switch, we were pleasantly surprised by how smoothly everything went after the change. No broken promises, no hidden charges, no frustrations. Service has been excellent and very much appreciated.
Review by Jeongin7 years ago
I have recently started my own business and Equity has helped me with my very first credit card charge. It was simple and easy.
Not too expensive. Others charge more for the same services I get from Equity.
I've only been with them for a couple of months. I wanted to see if they were really for me and it turns out they are. I am happy with their service.
Review by Noiix Bruzzo7 years ago
Equity Commerce is the state and quailty of being simple. Equity Commerce gives you the freedom from complexity and intricacy.
Review by Jelony7 years ago
This company has been very easy to deal with! Got us great rates and set up everything. Josh H was very helpful and if I have any questions I can still call him to help me. Would definitely recommend their services!
Review by Microbudget7 years ago
I highly recommend Equity Commerce. They make everything easy for you. The support is excellent.
Review by Wolmer7 years ago
The best way to describe what the do for me is by keeping me informed by not only their very easy web site, but by e-mails and yes by USPS!. They are taking care of a very sensitive and private matter for me and at every contact with them its very apparent they understand this.
Review by Jannik7 years ago
We just switched our credit card processing over a month ago. OMG!! I'm so excited...STILL! LOL I find the way to enter information is so easy. It didn't take me long at all to get the hang of it. We have to do everything by computer so its a little more involved but the one thing I ABSOLUTELY am in love with is the "recurring" transaction option. Too cool and what a time saver for me! We should've done this a long time ago...what were we thinkin??
Oh yeah and the customer service is freakin' amazing! Thanks Equity...you guys rock!!!
Review by Dreya7 years ago
Equity Commerce is an excellent payment processor to work with. The personal service sets them apart.
Review by OutofNY7 years ago
I got what I want and it works great
Review by Crevare7 years ago
I actually haven't had my card reader long enough to have used it yet, I have been satisfied with the service I've received, quick responses & knowledgeable staff.
One thing I was disappointed about was the card reader doesn't connect while I have my Otter Box case on my iPhone. Since having cases are pretty common with this phone, I would've liked a solution to that before I received my reader. I'll have to remove my case each time I use it, or buy an extender which is about $30.
Review by Kho Vanhove7 years ago
Brady Waite represented Equity Commerce and found the best solutions for our non-profit needs and went 'above and beyond' to provide services and thoughtful consultation.
Review by Zbig7 years ago
I am with this company a short time but am truly impressed
with the personal customer service. Couldn't have been a
smoother signing up of new merchant service account.
Review by Varquita7 years ago
My customer assistant was great. He went above and beyond to assure that I have what I need for my business. I haven't recieved my scanner yet, but, if it's preformance is as good as Seans, I'll be happy.
Review by Brooklynchick7 years ago
i have not been with them long enough to write a full review. But so far so good.
Review by Aizat7 years ago
So far my experience with this company has been wonderful! It was very easy and quick to set up the account over the phone. I ordered my reader before a holiday so I will be receiving that soon, I even received a packet with the sticker that says we now accept visa, MasterCard exc. which I am very excited about! I think this was an awesome addition to starting up my business and can't wait to see the ease of use with the reader, and the rates are the lowest I found anywhere. The coustomer service was great they walked me through every step of the whole process. I would definitely reccomend this to my friends!
Review by Platorian7 years ago
Equity Commerce has done a wonderful job in helping with the transition between companies. To date we have seen savings from making the move to equity commerce. Josh is very easy to contact and if for some reason he is not available to take a call he returns my call within a very small time period. The only real problem we have had during this switch is becoming pci compliant but we need to have our IT tech make changes here in order for us to pass it is out of equity commerce control at this point.
Review by Jalees Tabbitha7 years ago
Josh was more than willing to go out of his way, time and time again to fulfill our unique operational needs. This company is honest, straightforward and responsive. I appreciate Equity Commerce's involvement within our organization!
Review by Golfergyrl7 years ago
I am a new customer, but up to this point, I've been very satisfied.
Review by Ilovemycatholly7 years ago
I was happy with the experience getting my account set up for my credit card reader. It was a little drawn out, but I think worth it. It seems much more legitimate than the square. It comes with security features and I have a direct contact. So if I have any issues or problems, I can call her directly for help. My contact was very nice and helpful.
Review by Poio7 years ago
Finally -- a company that actually employs personnel that you can talk with on the phone if you have questions or issues that need to be resolved. I would recommend phoneTransact to anyone. I have been very pleased with their customer service. I look forward to conducting business with them for a long time.