So frustrating ever since I entrusted them with my dog's prescription. I have to call to re-order, doesn't work online. Over half the time delays in their shipping the item even though they have the Rx and there are refills. No response to phone message, email, chat. This is an expensive prescription, $100/month, so I only order once/month and have to go through this frustration.
Review by Korada2 months ago
Fast shipping! My 4 legged kids love their new toys!
Review by LeiriaRP2 months ago
Even with over $85 before tax it didn’t apply the free shipping discount, so I dropped my order to the minimum I needed. I sent an email about it and never received a response. Two of the items I ordered are on back order but it still let me think they were part of my order until I received an email a few days later. I normally have nothing but good things to say about this company. Not so much this time.
Review by Bratty3 months ago
Ordering was very easy and the shipping time was very quick. However, the igloo dog door I ordered was not near large enough. My mistake, think I have a different dog house.
Review by Ortiz3 months ago
Sent partial order, have called numerous times, cannot get an answer to when i can expect to get the rest of my order. placed order in august here it is october. They dont care about repeat business. i wouldnt worry about it but they have charged my card for full order, i have never had a company charge me for something they havent sent out. seems like a fly by night company, i just hope i dont lose my money when they go out of business.
Review by Municipality3 months ago
Product arrived on time and in good condition.
Review by Josella3 months ago
Great prices, wonderful products, prompt delivery always.
Review by Ayyanhafeez3 months ago
While it took 10 days to ship, their response was courteous and professional. I got delivery confirmation from USPS but the item had in fact not been delivered. I called EntirelyPets and they were going to file a claim and reship. Fortunately, the item did arrive the following day.
Review by Andison3 months ago
Fast shipping & good prices. Will use them again.
Review by Kwame Bassnett4 months ago
Item as expected and on time.. Can always find a discount code to get a great deal.
Review by Kabunns Gerven4 months ago
Just what I ordered and on time delivery. Thanks!
Review by Sona Prawdzik5 months ago
I received what I had ordered promptly after being informed that one of the items was on backorder. I love the prices and will continue to order from Entirely Pets in the future. Thank You
Review by CustomerArlene Foura5 months ago
Totally bad experience ordering with them. Ordered an Anti barking collar in March and item yet to receive till today. Emailed them several times and they did not even bother to reply.
Review by Pcigna5 months ago
Entirely pets was great, product that I wanted at a competitive price. Staff was most helpful and courteous. I'm well satisfied.
Review by Boudaoud5 months ago
great company very speedy delivery
Review by NoyE5 months ago
Order placed and receipt of product was A+. Will shop again. Completely satisfied
Review by Hyunju6 months ago
I love this site! I can find everything that my puppy needs and then some :-) great deals all the time!
Review by Harmoni Villardita6 months ago
fast delivery. best price for the product
Review by Starstream6 months ago
Ordered dog treats. Receive email “your order is on the way”. Receive another email your order is on back order. A month goes by and my dog tells me time to call and inquire where are my treats. I call them to speak with the rudest customer service representative. Interrupts me twice, gives me a fake name, tells me item is back ordered and can’t give me a time to expect, when I asked for his supervisor transfers me to a voicemail box(probably his). Call back and speak with a guy who says his name is Joey and is allegedly a supervisor. He tells me the company has discontinued carrying this product. I ask him when entirely pets was going to let me know that. He could not answer. What a waste of time. Company is clown shoes with plenty of incompetence at every turn.
Review by Aubrey6 months ago
The pet sweater runs small for the size I ordered
Review by Tarrytown7 months ago
Great package! My dog loves the bone, it’s like her chew toy that also helps clean her teeth and freshen her breath. The bags make it easy to pick up poop and the collapsible bowl makes it easier to bring on road trips and if she wants to, she can carry it with her, since it can attach to her collar and it’s not too heavy, it’s light enough so she could carry it, but not if it has good or water in it. She likes the bowl and the bone. Thank you!
Review by Marihelen7 months ago
My dog loved your product and I have your site bookmarked now so I can be a regular customer. Thank you!
Review by Kuisma7 months ago
Great customer service. The company went above and beyond to make sure a small problem with the order was corrected. Easy and simple!